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Frequently Asked Questions About Best Buy Garner

How do I check product availability at the Garner Best Buy?
How do I check my order status?
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Garner stores’ holiday hours?

Recent Reviews

4.2
(3121 reviews)
FoodTrap &
February 15, 2026
5 out of 5
Hands-down, the best Best Buy shopping experience ever! I was assisted by Carson over in appliances. He was so great making sure all of my questions were answered. All of my needs were taken care of. Looking forward to coming back and working with you again, Carson.
Antonio K
February 07, 2026
3 out of 5
Its best buy nothing really different or great. I will say the customer focus is excellent a team member engages women when I look like Iost. The biggest reason for the grade is pricing i find the exact or better items on line that are much cheaper.
Response from Best Buy
February 07, 2026
Hello Antonio, Thanks for reaching out and providing your feedback. We're happy to hear that you had a pleasant visit with up. We're always looking for areas of improvement and feel you can provide some valuable insight. Can you connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #114222 in a private message. • Facebook (https://bby.me/bcmmzh) • Twitter/X (https://bby.me/ku8pep) • Instagram (https://bby.me/u6eugq)
Ashley H
February 05, 2026
4 out of 5
Very limited staff this morning, which is why I didn't give 5 stars. But I am understanding, as being short staffed is frustrating for customers and employees, alike. However, Anthony, the gentleman at the front working security, was very helpful and super informative, he answered all the questions I had about a PC purchase, and what would work best for our gaming/small business needs. Unfortunately I just didn't have a lot of time to wait for someone to be available to help me back in that department, and so I didn't make the purchase like I intended to this morning. However, because of Anthony's friendliness and assistance I will make a trip back to this location another time to purchase and hopefully they will have more people working the sales floor then. Lots of people looking around for help today, but only one person on the floor.
As A
January 29, 2026
1 out of 5
1 month later I’m still waiting on my refund for the item that got delivered to a wrong person

About Best Buy Garner

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