How do I check product availability at the Garner Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garner stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garner Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3169 reviews)
Wanda S
July 02, 2026
5 out of 5
Helpful employees.
Gary K
June 29, 2026
3 out of 5
Needed to ask for help in the appliance section. They did page an associate. Was helpful with the purchase, but wasn't knowledgeable about appliances.
Response from Best Buy
June 29, 2026
Hello,
Thank you for your feedback about your appliance experience. We want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #17829 in a private message. We’re here to listen and help however we can.
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Amy C
June 25, 2026
5 out of 5
Great service clean and helpful
AJ W
June 25, 2026
5 out of 5
I called the number and it directed me to a virtual store associate (store 2667 mohammed rafi -hope the spelling was correct for the name!) and he helped me look at all the surrounding stores quickly and politely and gave me alternate recommendations. Thanks! Also I went in a week or two ago and there was a very helpful lady in the apple section who gave me some good advice.