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Frequently Asked Questions About Best Buy Garner
How do I check product availability at the Garner Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garner stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garner Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2978 reviews)
William R
March 18, 2025
4 out of 5
Nice store, clean for electronics store. Good help, but checkout is slow. Stock is low on certain items.
kayla s
March 14, 2025
5 out of 5
Went to go browse for computers, so I would think about what to get next when my current one goes to the grave. Nicole asked if we needed help, then offered to do some research for what was best for me and within my price range. She gave us some really great and helpful information and was very kind! I now know what 3 computers I should choose between when the times ready!
April W
March 12, 2025
5 out of 5
I needed to buy a new phone and set up a line for it. Estephania was very knowledgeable and friendly, and found the accessories I needed and completed my transaction and set up the new account efficiently. She told me the protection plan options and helped me to choose the right one.
I didn't to have wait; she approached me as soon as I needed help, and the next person only had to wait a few minutes before someone came to help her, too.
Perfect service 10/10
Joel M
March 07, 2025
1 out of 5
Poor selection. A huge mostly empty space. Employees didn't know where things were or what PC parts were.
Response from Best Buy
March 07, 2025
Hello, Joel,
Thank you for your review. We really appreciate your feedback. It can be frustrating when you don't get the help you're looking for while in store. If you need assistance or would like your feedback formally documented, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 64901778 in your message.
We look forward to hearing from you.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan