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Frequently Asked Questions About Best Buy Garner

How do I check product availability at the Garner Best Buy?
How do I check my order status?
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Garner stores’ holiday hours?

Recent Reviews

4.2
(3097 reviews)
Jeremiah H
December 13, 2025
5 out of 5
Great service with quality staff.
Llego t
December 12, 2025
1 out of 5
Very bad, I asked if they could help me, they told me to get lost, I went around looking for help and they refused to help meI'm not even going back to look in the shop.
Response from Best Buy
December 13, 2025
Hello Llego, Thanks for reaching out and providing your feedback. We can understand you not getting the help you needed would affect your shopping experience. We would like to see if we can help. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #86994 in a private message. Facebook (https://bby.me/zeein4) Twitter/X (https://bby.me/4vo83w) Instagram (https://bby.me/96ucu4)
T R
December 12, 2025
2 out of 5
We purchased a refrigerator and icemaker from BB. Delivery and instal by BB. After several months, multiple instal visits, icemaker not functioning, ordering a second icemaker, hours and hours of calls with BB CS, BB telling us to call the manufacturer once or twice, one agent telling us it was no longer BBs problem ... we finally used videos so that we could reinstall the icemaker ourselves. A to Z installed wrong. We did get a small refund and an apology gift card. Just not worth it.
Response from Best Buy
December 12, 2025
Hello, thank you for leaving us a review. Having everything installed correctly the first time is important. Can you please reach out to us on Facebook (https://bby.me/ypserw), Twitter/X (https://bby.me/h6dxr0), or Instagram (https://bby.me/t6bbgh) with more information about your experience? Please begin your message with "This is regarding my Google Review #86933".
Pandora C
December 09, 2025
2 out of 5
Bad customer service

About Best Buy Garner

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