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Frequently Asked Questions About Best Buy Garner

How do I check product availability at the Garner Best Buy?
How do I check my order status?
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Garner stores’ holiday hours?

Recent Reviews

4.2
(3033 reviews)
William K
July 26, 2025
1 out of 5
There is no reason to ever go into the store. Just order it online and save yourself some time
Sonia T
July 22, 2025
5 out of 5
Great pickup
Wendy D
July 19, 2025
2 out of 5
John in the Apple product area of the store was helping my husband today with his old AirPod Pros after purchasing some for me. The fella told Mike that if there was nothing else he had other customers to assist. John returned to the service desk to chitty chat with his coworkers. I have spent thousands in the Best Buy and felt disregarded like a piece of chewed gum. He definitely helped his store lose money today.
Response from Best Buy
July 20, 2025
Hello, Wendy. Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning. I would be aggravated as well to have someone assisting me and then proceed to stop without completing your needs. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/4qdfbq), Twitter/X (https://bby.me/ccygc2), or Instagram (https://bby.me/iicy6r). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 17950. Best, ^Allison
Tim L
July 18, 2025
5 out of 5
Jackie P. Beautiful. Super nice. Friendly. And above all of that, understanding of my limited time constraints. I was only there to purchase a printer and ink for my mother-in-law. Jackie wanted to save me some money by applying for the credit card to use. But I didn't need it for myself. Jackie made small talk while gathering my information and made me feel valued. I would definitely like to see Jackie again when I shop here.

About Best Buy Garner

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