How do I check product availability at the Garner Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garner stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garner Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3052 reviews)
Carla B
September 10, 2025
5 out of 5
Went looking for a laptop and the help I got from Mia was amazing she helped me with all the questions and told me which would help with what I was doing.
Leslie S
September 10, 2025
5 out of 5
Thank you Marissa and Edwin for your excellent customer service in helping me purchase a computer for my son!
Nilda “
September 06, 2025
5 out of 5
Buen servicio y rápido. Jackie fue amable simpática.
Pilar O
September 01, 2025
5 out of 5
my boyfriend had a bad reaction to his meds and he got super dizzy and needed to sit . the workers were fast to help . jackie was so sweet and while i went to get my car to bring it to the front she stayed and talked to him . they were super helpful and nice . we did take him to urgent care because they were worried but he’s doing well :)