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Frequently Asked Questions About Best Buy Garner

How do I check product availability at the Garner Best Buy?
How do I check my order status?
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Garner stores’ holiday hours?

Recent Reviews

4.2
(3221 reviews)
Natalia R
November 08, 2026
5 out of 5
I had an incredible experience at Best Buy all thanks to Raquel. She was so friendly, super nice, and incredibly helpful. I purchased a MacBook with her last week and made sure to come back to her for my Apple Watch. She is genuinely honest, knowledgeable, and focuses on exactly what you need rather than trying to upsell you. If you're looking for a great experience at Best Buy, I highly recommend asking for Raquel.
THE J
November 08, 2026
5 out of 5
Mi primera vez entrando a esta tienda no sabia que hacer pero apareció un angel entre todos Y me ayudo en todo fue increíble me sentí super comodo. Le mando mis 5 estrellas a Raquel ❤️es una chica maravillosa
Michael
November 06, 2026
1 out of 5
Purchased a TV today along with a protection plan. I was told the protection plan started after the manufactures warranty ended. I looked the associate straight in the eye over by the TV checkout and asked "Are you Sure!" They said yes and turned back to the other person and asked and they said yes. When I received the email and checked the protection plan it starts today not 1 year from now. Now I am out of $159 that could have gone towards a full coverage plan with 3 years coverage for the same ammount and includes accident protection
Response from Best Buy
November 06, 2026
Hello! When purchasing a protection plan, you should feel confident that you are receiving accurate information about what you are paying for and when your coverage begins. If you would like to discuss your experience further please reach out to us at any of our social media accounts. Facebook (https://bby.me/Mt4RuM) Twitter/X (https://bby.me/eojpbl) Instagram (https://bby.me/L9Ggpr) Be sure to mention your Google Review number, #248602, in your message. Thank you.
Hannah S
November 06, 2026
1 out of 5
THIS CARD IS A SCAM!!! THESE PEOPLE SCAM YOU!!! I NEVER SAW OR ACTIVATED THE CARD AND SOMEHOW I OWED $150, i was late bc i didn’t know about it, didn’t even know how to make the payment, and it brought my credit score down!!!! I HOPE ALL OF YOU GET SCORES OF 200 bc of the absolute SCAM you people run! absolutely shameful. i had a perfect score before and bc of these awful scammers my score is severely damaged bc of $150 i 1) DIDNT OWE and 2) DIDNT KNOW HOW TO PAY. I am currently on the phone SCREAMING AT THEM to cancel it and they’re making it impossible. You people should be ashamed.
Response from Best Buy
November 06, 2026
Hello, thank you for leaving us a review. Finding out you have a bill you were not expecting is very confusing. The Citi customer service team should be able to address this with you. They can be reached at the phone number below. Citi Best Buy Credit Card - (888) 574-1301

About Best Buy Garner

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