How do I check product availability at the Garner Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garner stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garner Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2918 reviews)
LASHA
November 12, 2024
1 out of 5
This story is bad no good! Never buy anything from them! I will recommend all my friends to stay away from Best Buy!!!!!
Response from Best Buy
November 12, 2024
Howdy there.
Thank you for taking the time to leave your feedback with us. We would like to formally document your experience, and do what we can to further assist you. To connect with a live representative you can contact us through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64418479. We look forward to hearing from you.
Thanks,
^Jason
Robby G
November 11, 2024
5 out of 5
Clay was very helpful in my TV selection process.
Donald S
November 08, 2024
5 out of 5
I needed a phone pronto and they hooked me up right away. I was up n running in no time. My first time to a Best Buy and I am satisfied and impressed (not easy to do with me). I've heard good things about them before and now I'm a believer. Thanks Best Buy.
Carlos O
November 08, 2024
5 out of 5
Always get outstanding service from this Best Buy. Whether it’s getting a screen cover installed or replaced they are always super helpful and quick. Also just recently picked up an appliance curbside and it was super quick and effortless.