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Best Buy Gastonia
Services Offered
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Frequently Asked Questions About Best Buy Gastonia
How do I check product availability at the Gastonia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gastonia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gastonia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gastonia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2745 reviews)
Tim S
November 17, 2024
2 out of 5
Staff clueless about anything
Response from Best Buy
November 18, 2024
Hello, Tim,
Thank you for reaching out to us here, and taking the time to share your experience here with us. We know how important a knowledgeable person can be, and would like to take a closer look into this with you to document any concern or feedback you may have here with our Social Team. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64439308
regards,
^Brandon
Matthew V
November 05, 2024
5 out of 5
Will and the gentleman who works for HP were both extremely friendly and helpful. They’re a testament to why brick and mortar retail stores are a better experience than strictly online shopping. I will always pay more to see, believe, and talk to someone who knows their stuff.
Joshua E
November 04, 2024
5 out of 5
Employees were very nice and awesome.
Garland W
October 29, 2024
2 out of 5
Poor customer service
Response from Best Buy
October 29, 2024
Hey there.
Thanks for providing your feedback here on Google. We understand the importance of getting good customer service. You can always connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64367348. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason