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Services Offered
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Frequently Asked Questions About Best Buy Gastonia
How do I check product availability at the Gastonia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gastonia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gastonia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gastonia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2918 reviews)
Darren J
February 22, 2026
5 out of 5
I haven't been to this store since shortly after they changed the layout maybe 10-12 years. Whenever I went there was minimal selection and the staff didn't know anything about product unless they read it off the package in front of you. (At least for my experiences)
I decided to give it a try again and Reynaldo Rivera offered his assistance and I could not have been more grateful for his knowledge and professionalism. He was able to answer questions about the numerous purchases I needed to make, offered Geek squad services, scheduled my service and was a pleasure and relief to find someone as knowledgeable as Reynaldo!
I think because of his help, I will visit Best Buy again like I used to for all my tech needs.
Christopher C
February 15, 2026
5 out of 5
Good service. Friendly staff! Great food for an electronic store!
Maria F
February 02, 2026
5 out of 5
They had exactly what I needed for my new PC Build and the staff were super helpful, despite it being a limited opening due to weather conditions! Friendly and helpful staff!
Edgar V
January 17, 2026
5 out of 5
Although what I purchased they did not have in stock and had to order service was excellent and I received the product promptly. Highly recommended.