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Frequently Asked Questions About Best Buy Gastonia

How do I check product availability at the Gastonia Best Buy?
How do I check my order status?
My local Gastonia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gastonia stores’ holiday hours?

Recent Reviews

4.0
(2832 reviews)
Glover H
June 30, 2025
4 out of 5
Great place and some, not all employees are eager to help you. While some pretend that their security discussion with the guard is of utmost importance
Gina B
June 24, 2025
1 out of 5
I need to speak to someone at the Gastonia store about a return I did this past weekend. I returned a laptop case that I didn't need and I think I left my plug for my new laptop I just bought from Best Buy in the bag. I can't drive to the store since I live 4 hours away. I was there for a family event. The problem I am having is I am being told I cannot talk to anyone at the store which is ridiculous. I need someone at that store to call me asap you can look up my information. Thanks
Jason P
June 23, 2025
1 out of 5
I knew exactly what I wanted and the website said they had it in stock. I walked in and when I got to the TV section there was no one in sight. I stood there, fifteen minutes before closing, with a confused look on my face. Still no one bothered to even greet me. Would have been an easy sell, but I'm over it. And, since this was the third location I tried, it is evident that Best Buy has shifted away from true customer service as a whole.
EMBAJADOR H
June 17, 2025
5 out of 5
Muy buena atención

About Best Buy Gastonia

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