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Frequently Asked Questions About Best Buy Gastonia
How do I check product availability at the Gastonia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gastonia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gastonia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gastonia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2866 reviews)
Gregory S
September 15, 2025
3 out of 5
I used to love Best Buy when i could buy movies and music there but they took it all out because of thieves i guess but i really miss that. They used to have Magnolia section in their store where you could listen to speakers but they took it out. I will never buy any speakers that i can't listen too. They didn't have any way to audition speakers! I hate the new store layout and lack of items. One other thing they took out was the shopping carts! I am 65 with a bad back and a shopping cart helps. I saw several things i considered buying but i was not gonna carry that stuff around the store. I used to go to the Gastonia store all the time but i really don't see a reason to ever go back! Best Buy used to be awesome and i think some stores that are bigger where you can audition speakers and have Magnolia Sections but i think it is up near Lake Norman! Other than to look at 4K and 8K TV'S i don't see much use in the store in Gastonia. The other thing is they used to have a big selection of receivers but now just a few.
I don't get it Best Buy! I am not even sure why i gave you 3 stars but i am not one to beat you down. You can do better than this! There has to be a way to stop thieves from stealing movies and cd's. I have thousands of movies and cd's. I am not a big fan of digital music or movies!
Michael W
September 07, 2025
4 out of 5
Very sweet lass did my
Joan R
August 29, 2025
5 out of 5
Staff was wonderful. Very helpful, and friendly.
Lorraine W
August 28, 2025
5 out of 5
Excellent service and they helped me find a labtop for my classes.