Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5769 reviews)
soledad g
April 02, 2025
3 out of 5
The employee seemed to not want to be there.
Response from Best Buy
April 02, 2025
Hello, Soledad,
Thank you for leaving us a review. As a consumer myself, I understand the importance of having a positive shopping experience. We appreciate your informative feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64998478" when reaching out via social media.
Thank you,
^Ruby
William B
March 31, 2025
5 out of 5
A person at Best Buy was able to adjust a plug for one of my flash drives in just a few minutes. Saved me a hassle.
Adam H
March 28, 2025
2 out of 5
Went to look at computers and ask some technical questions. I walked around the computer area for about 15 minutes and was not approached or asked if I needed assistance. I left and was not noticed or interacted with any employees.
Response from Best Buy
March 29, 2025
Hi, Adam,
Thanks for the review. We understand how important it is for you to receive high quality service when needed and regret that this was not your experience during your recent visit. We would like to learn more about your visit and also offer support if you still need it.
Please connect with us through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64980902" in your message. Thanks!
Regards,
^April
schel s
March 27, 2025
1 out of 5
Came to put hands on joystick and throttle products for PC flight/space simulators. Best Buy has zero on display and zero in stock.