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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6023 reviews)
Barbara S
March 18, 2026
5 out of 5
Angelo was fantastic in the Geek Squad at Best Buy! He was able to fix my cell phone and I would recomend him any day! He did a great job.
Erik C
March 17, 2026
2 out of 5
After being solicited for money in the parking lot, I attempted to let the store know what was happening. I was put to Best Buy's new AI phone system instead of the location that I was trying to call. After the third attempt I was told I needed to give personal information just to be connected to which I said no.
Response from Best Buy
March 17, 2026
Hey there, Erik,
Hey there, Erik,
We understand your concerns surrounding your recent encounter. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/rhDKv5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #130493"
Michael P
March 17, 2026
3 out of 5
Staff in store was great, but had my delivery date changed 3 times. Telephone customer service was a nightmare. The dumbest person I've delt with in a long time. After trying to explain to her that you had my delivery scheduled to arrive the day before my removal she kept saying I understand but but she kept reverting back to my delivery was on Thurs. And my removal was in Fri. After 30 minutes of going back and forth like this, I asked to speak to a supervisor and she said that there are no supervisors available. I'll have one call you back in an hour or 2. This was on Monday. It's now Tuesday and I still haven't heard back from anyone.
Response from Best Buy
March 17, 2026
Hello, Michael,
We appreciate you taking time to share your feedback. Trying to reschedule your appliance delivery should be an easy process, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/32IKCm), Twitter/X (https://bby.me/3PlVX0), or Instagram (https://bby.me/wB8Qcm). Please reference Google Review, #130409.
Katie P
March 16, 2026
4 out of 5
Bit of a long wait to receive assistance, and the first guy that was helping me indicated they were out of stock om the model I came in to buy (but that the more expensive options were in stock, of course). They were busy on the day I went (Sunday) so I didn't mind the wait too much. The girl who approached me second said they they did have what I wanted in stock and checked me out without hassle, so maybe make sure they you have them double check stock before getting upsold but otherwise a pretty frictionless experience