The customer service representative, London was very professional and knowledgeable when I told him that my charger wasn't working. He explained that some chargers only have 5 amps. He used a different cord with the new charger I purchased to make sure that my cellphone was being charged rapidly. He works at the Geek Squad station. I would recommend that anyone who has an issue with their Bluetooth, charger or cellphone, please consider talking with London regarding these things.
Just left doing the curbside pickup and your employee Steven…amazing!!! He made a simple transaction be full of laughs and fist bumps. I would seriously come back just to have an encounter with him. Great customer service is hard to come by so when you get it, I cherish them. Thank you Steven for making my sister and I day. Very genuine
I had a wonderful experience last Saturday where this young man named Andrew I believe, helped me out so graciously. I’m not very savvy but talking to him made me better understand what I needed! I was able to get the dell premium laptop and it’s been working so great! Thanks again Andrew!