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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5987 reviews)
Francisco R
January 09, 2026
5 out of 5
Pretty gd service here
D K
January 08, 2026
1 out of 5
Honestly just take your hard earned money elsewhere. Ordered a washer and dryer set a week ago. When the original day I was given to pick it up I was notified that only half my order had arrived at the store. I called customer service because why send the dryer to the store but make the customer wait for the washer? You cannot get in contact with anyone who actually works at this location as it’s outsourced. Finally reached someone in customer service and they said the washer was at the distribution center in Charlotte nc, and would arrive at the store on the 7th. So I should be able to pick up my order no later than the 8th. Well the 8th is here and I called customer service and for some reason the washer is still in Charlotte nc. I just canceled the order because the lies were absurd at this point. I will just order from another company rather then wait 4 more days for poor customer service and lies from this company. Go to Lowe’s or Home Depot
Response from Best Buy
January 08, 2026
Hello,
Thank you for sharing your concerns with the delays for your pickup order for a Washer/Dryer in store. We can certainly understand that any delays with an item not arriving in store on time can be difficult. We would be glad to look into this concern for you if you would like to reach out to us on any of our social media profiles below with Review 102354.
Facebook (https://bby.me/wycf1t)
Twitter/X (https://bby.me/e8xi4a)
Instagram (https://bby.me/0w84hf)
Mr. J
January 07, 2026
5 out of 5
Excellent service ordered on line picked up in the store don’t like the new set up with the cashiers
Jose R
January 03, 2026
5 out of 5
Got Apple Watches for my family and a few other tech. Their employee, Will, did a fantastic job! Highly recommend this store. Wonderful employees, great assistance and very knowledgeable people