Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5929 reviews)
Saravanan V
November 12, 2025
5 out of 5
This Best Buy location is quite big and clean. Staff are friendly and know their stuff. Good selection of electronics, and it’s easy to find help when you need it. Overall, a solid store to shop at.
Daniel T
November 08, 2025
5 out of 5
Very well stocked and extremely nice personnel they greeted me letting me know where the items I needed were at and also help me pay with my credit card even though I didn't have it on me
Robert D
November 08, 2025
2 out of 5
No product on shelf and the employees was awesome just couldn't get not one of the seven things went there for so yes was disappointed
Response from Best Buy
November 08, 2025
Hello Robert,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is never the experience we want our customers to have. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/cu5rww), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 66463.
Kindest Regards.
James Y
November 08, 2025
5 out of 5
Very friendly staff! Came on halloween night and most staff and customers were dressed up and having a good time. Came here for a polaroid now plus and they had a discount on it so bonus!