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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5830 reviews)
Michael C
June 22, 2025
4 out of 5
Did my research, but gave my basic wants for a new TV. The associate had good knowledge, but no alternatives suggested were better than what I already had in mind. Picking up TV tomorrow. As long as they have held the unit for me, would raise rating to 5. If the ball gets dropped, then I will rate again based on their "solution".
Kim T
June 22, 2025
5 out of 5
Staff was great
Jessica M
June 21, 2025
1 out of 5
I went into this store on June 21 to use a gift card that I had. I decided on a Lego set (the mini orchid), and an employee picking online orders came over and took the the LAST orchid Lego set from me to fulfill an online order after I clearly had this purchase IN MY HANDS for several minutes before he even got to the aisle to pick the item. Disgusting customer service and I will never be back to this store. That was the last mini orchid set from here all the way to Durham and what your employee did was unacceptable. Anytime I purchase items online and they are not available in store the item is marked as such, you DO NOT take it from another customers hands. The store in Burlington ended up, ordering this for me and having it rushed delivered to my house at no extra cost. DO BETTER
Shantelle L
June 21, 2025
3 out of 5
There were only two people in that store who approached my husband and me to help us. We were obviously looking for something as we scanned and walked, twirling in circles trying to figure out where the item was located. I chose a large screen, he looked at a sound bar, we made our purchase and left.