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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5936 reviews)
Kayla T
November 21, 2025
1 out of 5
I would like to start this review by stating that the geek squad staff were very pleasant and great to work with. By no means does this review reflect their work because they were great. However, their outsourced repair vendor is absolutely terrible, and I will never use them again. I took in my 1.5 year old lenovo laptop in because it was not turning on. Come to find out that the motherboard was messed up. They told me that it would need to be shipped out to be repaired and it would take up to 6 weeks to be completed. I received an update that my laptop made it to the facility. I then was quoted a price that I did approve. I saw the tracking that the parts were ordered. It remained like this for a few weeks so I reached out and was told they would look into it for me. I did not hear anything back. I waited a week before contacting them again to get an update on the status of my laptop. Again, I was told they would check in on it, and they would let me know. The next day I got a notification that my laptop was ready to be picked up. I went to pick up my laptop yesterday and i was informed that it was returned UN REPAIRED. They did have my laptop for 6 weeks!! This was not ever communicated to me and I was under the impression that it was fixed as I was never notified of this. I was told that it looked like the parts were ordered that canceled. Again, I was never notified of this. I was told that my options were to ship it out again, which I will not be doing, go to a different repair shop, or to purchase a new laptop. I am very disappointed in the lack of communication and professionalism of this encounter. Sincerely the stressed out graduate student who is still without a laptop.
Steven H
November 18, 2025
5 out of 5
Mohammed, in the computer department is a beast!! That guy deserves a raise. Great customer service and team work from the crew.
Don B
November 17, 2025
4 out of 5
Not bad
Gerald S
November 16, 2025
1 out of 5
Not about the local store but corporate screwing up. Fix your Manage credit Card tab on your website it sucks. I am unable to access or log in to manage credit cards. I call costumer service and they can't get me in my account. You software gurus are not making the website user friendly obviously. Fix it!