Best Buy Greensboro

I haven't been in a best buy in probably 7 years. Now I remember why. We walked in for a sound bar, and asked an employee where they were, he said they're all over on display. So we went back to the obnoxiously loud hellscape. We asked again, and they said wait at the register. 10 minutes later, a guy walks right past us and talks to another customer, like I was invisible. I approached a 4th employee, and he walked us 1 aisle over, to shelves of boxed sound bars. I lost it. Why on earth could the prior employees not have just told me that's where they were? Ridiculous. He saw I was frustrated, explained the difference in prices and quality, and we grabbed the one in the middle so we could get out. I'm neurodivergent, and had to have my fingers in my ears, because there were so many blaringly loud things playing all at once, and it completely overwhelmed me. He rang us up fast, and apologized. It truly seemed like he was the only one interested in doing his job. The other 3 are typical 18-20ish kids, they do as little as possible and don't want to be bothered, and they stare at you blankly with dead eyes if you ask them a question, or blow you off. Also this was one of the grungier best buys I have been in, and it was trashed. I truly hope it is another 7 years before I have to go back to a best buy. The sound bar sounds good though, and the employee who suggested getting the one with the subwoofer was absolutely right and that's the only reason I gave a 2nd star.

I would have given a five-star review, but honestly, I haven't been in Best buy in almost 15 years. I walked through every department twice, and not a single person asked me if I wanted any help. I got all the way to the front door before a woman named Elisabeth ask me if I had found everything I needed. I told her about what had happened and she called someone to cover her post up front and walked me around the store personally to help me find everything that I was looking for. Well Elisabeth was helping me, I was introduced to Maiah who was also extremely helpful upbeat and friendly. I was getting ready to leave the store and write Best buy off all together these two women went out of their way to make sure that they took care of the problem and really save this review if anything they both deserve raises. Best buy needs more employees like them

My son ordered a 70" Screen TV and had it shipped from Colorado to NC. The clerks were excellent and provided me with excellent customer service in the store as well as loading the TV in my car as well. Thanks for your great service.

Employee's are very helpful, they ever device u can think of and some never they have. Great place