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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5955 reviews)
Hunter S
December 09, 2025
1 out of 5
DO NOT BUY OPEN BOX.
I purchased a bravia 8 sony tv in "excellent condition". It was missing the tv stand or the legs. Best buy offered me a wall mount and my mistake was not returning something marked excellent condition with pieces missing from the box. Less than 3 months of owning the tv my speakers have gone out and I can no longer watch anything with audio. I dont abuse the tv I rarely watch anything over a volume of 21. BUYER BEWARE. Hopefully Sony makes this right because the manager at the front door on dec. 8th blew me off and was rude. I was told to go talk to customer service I guess because she couldnt be bothered. They were more sympathetic to the situation but told me nothing could be done on their end. I will be going out of my way to shop for any future electronics or appliances.
Response from Best Buy
December 09, 2025
Hello Hunter,
Thanks for the review. It's unfortunate for us to hear that you are having issues with your open boxed purchase. We would like to see if we can help! To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #84453 in a private message.
Facebook (https://bby.me/j2gdjm)
Twitter/X (https://bby.me/uqtodc)
Instagram (https://bby.me/7twsph
GT H
December 09, 2025
5 out of 5
Great service they didnt make me wait and were very kind.
Mario O
December 09, 2025
5 out of 5
Buena atención
Dinh C
December 03, 2025
5 out of 5
very friendly staff