Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6063 reviews)
Cheryl M
May 13, 2026
5 out of 5
Great selection of electronics
Carlos L
May 12, 2026
5 out of 5
Great service
MzAxionJaxion
May 11, 2026
1 out of 5
Why did I even THINK to buy a laptop from Best Buy??? Dumb move. BE WARNED: Return policy is 15 days unless you have some kind of special membership. I could have gotten the same laptop from Amazon and could have returned it within 30 days.
Best Buy will never - EVER - EVAH get another dime from me. I hope they go out of business.
Response from Best Buy
May 11, 2026
Hello,
Thanks for taking the time to leave your feedback. We understand why you would be frustrated with not being able to return your device. We're happy to document your feedback and look into any available options.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 151266 in your message to us.
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