Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5962 reviews)
Douglas V
December 17, 2025
5 out of 5
Good buys on laptops
Alyssa E
December 16, 2025
1 out of 5
Racist employees, me and my husband came in last week asking people for help to find headphones for our daughter. Everyone gave us excuses told us to hold on and they will be right with us . We ended waiting 30 minutes until this young African American man named Jay came by to help us
Response from Best Buy
December 16, 2025
Hey there, Alyssa.
We want every one of our customers to be treated equally, and with the respect that they deserve. Please reach out to us on social media, so that we can get some more information about your visit. When you message us, please reference your Google review number 89187. Thank you for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Linda D
December 15, 2025
5 out of 5
Truck Entrance photo attached
troy h
December 12, 2025
5 out of 5
Great deals and we're able to help me get a brand new phone with only 20$ down and 0% interest as long as it's payed back in 90 days