Best Buy Greensboro

Very nice staff.

Sales person took time with me to find exactly what I was looking for and it was on sale.

Bought a garbage Insignia TV from Best Buy. Started acting up literally right away. They don’t take it back. According to their SOPs, I had to have it “repaired” first. I live an hour away from the nearest store. Argued with Insignia and Best Buy for hours about it. It was a $120 40” TV. Should have been an easy trade. Nah. Had to waste hours driving down and back, and then the TV was being “repaired” for two weeks. Didn’t do anything to it. Said they couldn’t find an issue, even though it was a “known issue” according to Insignia. Drove two hours to pick up the TV and back home. No legs. Called. Shipped me the wrong legs three days later. Called again. No response. Drove the legs back down there. Gave me a wall mount because they couldn’t find the legs. Employee promised the wall mount and store credit/gift card for compensation because I spent so much time getting it fixed and they lost the legs. Got the wall mount, called corporate for the gift card/store credit, “we don’t do that, sorry.” Worst..Customer…Service..From corporate ever. I’ve never had worse customer service than that, in my more than fifty years on this planet. DO NOT BUY INSIGNIA TVS, PERIOD. Cheap garbage with no customer support, whatsoever. Wasted so much time and money on that trash.

Cashier told my wife that she could transfer Sim from old phone to new phone, new phone had no physical Sim so we had to pay $45 to restock a phone that still had factory screen protector on it because it wasn't ever used. We walked out and back in. I would not recommend bestbuy or apple. Poor service and product knowledge.