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Best Buy Greensboro
Services Offered
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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5941 reviews)
Dylan O
November 28, 2025
4 out of 5
Good store, decent deals, busy as always
Eric S
November 27, 2025
5 out of 5
Had a great experience there the other day. Everyone was friendly and acknowledged us. It was nice to shop around.
Trenease G
November 22, 2025
5 out of 5
Easy breezy!!
Hayden S
November 21, 2025
2 out of 5
Look, Best Buy is a great business as a whole. But this location has to be one of my least favorites I’ve been to. First, when I arrived, there’s multiple younger employees (probably in early 20s) running around in the parking lot like they’re playing tag. Secondly, after purchasing a $2300 computer and having it ordered to this location for pick up, an older lady picks up the computer from behind closed doors and slams it onto the counter (telling me to have a good day). In reality, I probably should’ve said then and there that I wanted a different computer. Going to test it out tonight.
Response from Best Buy
November 21, 2025
Hello, Hayden,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 72614.
Facebook (https://bby.me/ikrnpp)
Twitter/X (https://bby.me/lettoj)
Instagram (https://bby.me/5g900i)
We look forward to assisting you there.