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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6097 reviews)
Robert F
June 26, 2026
5 out of 5
Excellent customer service.
Bets H
June 24, 2026
1 out of 5
Went with the intent of purchasing a new printer/scanner. We walked around the store looking for the correct section, 2-3 employees walked by. Not one made eye contact nor asked if they could assist us. My husband went and found an employee to help. The assistant was very curt and seemed very put out by my questions. I then decided to ask customer service about my situation. The employee there never asked to help and never even said “we’ll be with you in a minute”, no interaction at all. This was a Wednesday afternoon at 3:00, store was not busy. Even if itt was busy, terrible service. I will make my purchases elsewhere on anything needed in the future and will mention to my friends the poor customer service in all realms we received today.
Response from Best Buy
June 24, 2026
Hello.
Shopping for a new printer should be a pleasant experience. If you need some assistance, our team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your app review #176909 when reaching out to us. Thanks.
Queen514
June 22, 2026
5 out of 5
Great customer service!!
Lorrie D
June 20, 2026
1 out of 5
Local store number not provided. AI feels like a bad customer service representative blowing you off to webpages you've already looked at. When you get a real person they are in another country. They have no personal experience of the store. It's cold and impersonal. Why can't I just be connected to the store? Why is that not an option?
Response from Best Buy
June 20, 2026
Hello,
It can be frustrating not to find the help you need, so we appreciate this feedback. If you are in need of assistance, please reach out to our team on social media. Please include Google Review 174930 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport