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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6185 reviews)
Anthony P
November 06, 2026
1 out of 5
bought headphones here today, and on the card reader I accidentally pressed a $10 donation button. The donation buttons ($1, $5, $10, Other Amount) are large, and the "No, Thanks" button is much smaller and tucked right under them, so it's easy to hit the wrong one. I took a photo of the screen to show the layout.
I noticed the mistake right away and went back to have it removed. The manager, Brian, had an attitude, told me it was my damn fault, and said he couldn't help me. It was an honest mistake, and I expected a manager to fix it or at least be respectful.
I called Best Buy customer service, and they took care of it and refunded the donation. I appreciate that, but it should have been handled in the store in a couple of minutes. Best Buy, please look at that checkout screen layout, and please make sure store managers treat customers with basic respect.
Response from Best Buy
November 06, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations when you tried to get the accidental donation cleared up. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/fMcV1R), Twitter/X (https://bby.me/dDp7jf), or Instagram (https://bby.me/JSlcbi). Please include the Google Review reference number #249671 when reaching out.
David B
November 01, 2026
5 out of 5
You the best
Chris T
October 30, 2026
3 out of 5
Not a good USB flash drive selection. Not the inventory they advertised on web site.
Response from Best Buy
October 30, 2026
Greetings, Chris,
Thank you for taking time to write a review. We want your shopping experience to be a great one. We would love an opportunity to offer any help you may need. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, #245747” when reaching out on social media.
kp p
October 23, 2026
5 out of 5
Geek Squad solved my problems in the store.