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Frequently Asked Questions About Best Buy Greensboro
How do I check product availability at the Greensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6160 reviews)
Steve M
September 16, 2026
1 out of 5
Go ahead ask me what I did all day Tuesday like I had nothing better to do than wait around all day for the delivery of my television from Best Buy...I was given a window, which was a fantasy I guess....the window for the delivery was 7AM to 7PM...here it is 9:15PM still no TV, no word from the delivery guy, no word from Best Buy until I called them...and was told maybe I will be on the schedule for tomorrow, that was not part of the plan, am I going to have to burn up another whole day? Because you know why, Best Buy evidently doesn't care about me now some poor person told me it is coming Friday or Saturday, FRIDAY or SATURDAY! James Davis the store manager has got to have some juice with Best buy, you would think.
Response from Best Buy
September 16, 2026
Good Evening, Steve,
We fully understand how you are feeling after your delivery did not arrive as expected. We would be happy to review this situation in depth with you. Please feel free to send our team a private message on social media that includes your Google review case ID: #223336.
- Facebook (https://bby.me/dGamZA)
- Twitter/X (https://bby.me/llHbpd)
- Instagram (https://bby.me/kBgSMF)
Jason M
September 16, 2026
4 out of 5
In and out in 3 minutes. I needed one very specific item in electronics and I found it immediately. They had a big selection of the item I was looking for (HDMI cable) and the staff was very friendly, especially the cashier who was very friendly and efficient.
Betty P
September 14, 2026
5 out of 5
Great customer service
Dave D
September 05, 2026
2 out of 5
Ordered for in store pickup. Stood for more than 5 minutes while 3 employees just standing around talking. Ordering ahead did not save any time.
Response from Best Buy
September 05, 2026
Hello, Dave,
Thank you for sharing your concern with your in store pickup order. We understand that seeing employees not assisting you with your pickup when you approached our Customer Pick up or front registers can be difficult. Please reach out so that we can assist you with your concerns with the Greensboro, NC Best Buy location pickup with Review 218631 to any of our social media profiles below.
Facebook (https://bby.me/swzkhx)
X (https://bby.me/5sL8hA)
Instagram (https://bby.me/guoNXX)