Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2584 reviews)
A'maya B
April 18, 2025
5 out of 5
Ash was FABULOUS! They were super well informed and so sweet. We spent over 30 minutes talking and searching for a laptop with the requirements I needed. I found it and I also found an iPad and accessories. I really appreciated the nice conversation and how Ash took time with me. Thank you Ash I appreciate you !!!
Ray
April 13, 2025
1 out of 5
Don't buy their protection plan, they are useless when you need them. I'am surprise Best Buy still in business.
Response from Best Buy
April 13, 2025
Hello,
Thanks for sharing your feedback with us. Our protection plans should be a benefit to help repair or replace your device in most cases. I am not sure what happened, but I understand having it not work for you in the way that was expected, wouldn't be ideal. I'd like have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened. Please also refer to your "Google review 65038967" in your message.
Sincerely,
^Melissa
Michael L
April 05, 2025
5 out of 5
It's fun to go to electronic stores and buy stuff more expensive than online. We will miss it when it's gone
Sandra H
March 31, 2025
5 out of 5
The staff was friendly and informative. I left confident I had made the right choice of my purchase.