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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2575 reviews)
Jamari V
February 26, 2025
1 out of 5
Apple support set me an appointment with you guys and the problem came out unsolved. Worker told me they would have to hold my phone for 5 business days just for a battery replacement, and still didn’t order it.
Response from Best Buy
February 26, 2025
Hello, Jamari,
Thank you for your review. It can be frustrating when a repair doesn't happen in the time it should. If you need assistance, please reach out via private message on social media along with your name, phone number, and email. Please mention Google Review 64857365 in the message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Gilbert M
February 24, 2025
1 out of 5
Service was awful--stood waiting several minutes waiting on an employee and then had to go and find one that was standing within sight bsing about personal stuff and acted like I was bothering them...
Response from Best Buy
February 25, 2025
Hello, Gilbert,
Thank you for the review. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. I regret to learn this was not the case for your.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64850580.
Regards,
^Kristy
desiree j
January 16, 2025
5 out of 5
Took my locked iPhone in to get unlocked and the staff was very friendly and helpful 10/10 recommend.
mommat
January 15, 2025
5 out of 5
They beat Walmarts price on ear buds by about 30$! The associate that sold them to us didn't even make us wait in line at the front of the store to have them unlocked from the box. After we purchased the ear buds he promptly took them to wherever they needed to be unlocked and brought them to us in less than 2 minutes which saved us 20 minutes in line. Excellent customer service, excellent product at an excellent price!