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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2678 reviews)
Andrea M
January 06, 2026
1 out of 5
Terrible costumer service
Response from Best Buy
January 06, 2026
Hello Andrea,
Thanks for reaching out and providing your feedback. We would love to learn more about your visit to our Greenville location experience as we are always looking to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #101239 in a private message.
Facebook (https://bby.me/ha98if)
Twitter/X (https://bby.me/9nly5h)
Instagram (https://bby.me/8cnab0)
Rakishia
January 03, 2026
5 out of 5
Geek Squad was fantastic.
Dustin Z
December 30, 2025
2 out of 5
Honestly, it’s the typical Best Buy of these days. Young kids there to collect a pay check. There are few at any of the boxes anymore that have the drive the most employees did back when Brian Dunn was CEO. I walked through Home Theater and walked through on of the most profit margin driven areas in that dept and all the five employees did was stare at me from behind the counter. I think I got one smile, from an associate. I am in no way saying that any of them were rude just simply not engaged. The one employee I that actually helped when I was in a whole other department wasn’t even on the clock. He literally walked from the front of the store all the way to back to grab someone. Said I am sorry sir that you have waited so long, I grabbed someone for you. I watched him walked towards the front of the store say goodbye and walk out the door. Crazy. That kid super tall with glasses, I would be shocked if he wasn’t management and if he isn’t needs to be. Again, did I get what I came for yes. Was check out with the kids who rang me out good yes. Just things I noticed.
Autumn S
December 29, 2025
1 out of 5
Furious with Best Buy right now. As my daughter's Christmas gift, I ordered a stereo and parts for installation on December 20 (an associate did this for me in store). Made appointment for December 24th to have it installed through Best Buy. Wouldn't you know one of the parts is delayed. Sadly, I had to cancel her installation appointment. Today, December 29th, is last day for pickup of everything else that arrived at store or else items will be auto canceled. Stereo cannot be installed without the delayed wire harness part. I live 1.5 hours from Best Buy and driving there to pick up some of the items would be a huge inconveniencefor me. Finally, after a 20 minute phone call and a lot of convincing, they agreed to hold the items for a period of time. I received no apology for the delay. Instead, his attitude was as if he did me a huge favor. I'm the customer and to me, delaying pickup until the radio could be installed and all parts at store was the fair thing to do. Should not have been a hassle. Period.
Response from Best Buy
December 29, 2025
Hello, Autumn.
We always want our customers to have the best experience possible, especially when having an auto-installation done. Please send us a private message on social media, so that we can take a look at what is possible. We ask that you include your Google review number 9746, in your message. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy