Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2653 reviews)
Lickskillet M
October 12, 2025
4 out of 5
Great deal on TV, customer service was ok.
Shane C
October 09, 2025
2 out of 5
Was excited to get a laptop with my Best Buy credit card and I can say without a doubt I have never been talked out of it so quickly, those Best Buy credit cards aren’t worth a crap and other employees trying to talk me into buying another totally different laptop making me not want the original I was eyeballing for 2 hours…. Don’t know if I’ll be back.
P G
September 03, 2025
3 out of 5
Brought a 77 inch TV. They had issues on setting it up. 3 weeks later I went and picked it up and installed it myself.
Response from Best Buy
September 03, 2025
Good morning!
We appreciate your feedback, though we wish you had a better experience with your TV delivery and installation. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #38892" for reference. You can find us here:
Twitter(X):
https://bby.me/nf549e
Facebook:
https://bby.me/yvixzf
Instagram:
https://bby.me/vg4fp7
Sincerely,
^Ryan
Jeffery S
August 21, 2025
5 out of 5
Very friendly environment Very helpful And competent staff