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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2605 reviews)
Bill S
May 31, 2025
5 out of 5
Very nice boutique hitel
Kathy M
May 29, 2025
5 out of 5
Quick, efficient, polite, friendly. Had exactly what I was looking for.
Josh F
May 26, 2025
1 out of 5
Be very careful!
Update: I purchased an open box refrigerator from this location on 4/19. Fridge was is amazing condition, Store manager & a sales associate assisted me the entire time, assured me the fridge would be delivered to SC on or before 05/24.
(I did not want to go this route with it being a holiday weekend - but this manager was persistent & adamant that the delivery would be of no issue, at multiple times throughout the sale).
This locations Manager needs to be held accountable for their actions, they were aware & have been reminded for the past month of the fact we will not have a refrigerator in our home until this was delivered.
This was for a major move I was making that the sales person & manager were very excited to hear about & seemed very invested.
Since that day I have not been able to contact the manager (or entire store location) only can communicate with customer service who cannot handle or provide any information. They just “make a note on your account” but everytime we call, there is no note.
We arrive at the Myrtle Beach location today just to hear that there is no way possible that an open box could be shipped from NC to SC. Additionally, the fridge was never moved.. today is 5/25.. after I purchased on 4/19.. & the only way to obtain ANY information was for me to walk into the Myrtle Beach location & be told that this was the work of an incompetent store manager.. & we were never notified of anything until we physically had to walk into a separate location, out of state.
I have been a member with Best Buy for years, purchased multiple laptops, dishwashers, & TV’s. Getting assistance for this issue has been experience full of gross negligence. I am currently still waiting for a supervisor to reach out to rectify the situation.
Johnny
May 25, 2025
5 out of 5
Another great best buy, good open box deals