So I just want to personally thank Miss Emma for helping me with my recent purchase of PC parts. I went into this best buy to check and see if there was a 5080 graphics card available. However, she was able to assist me with an entire overhaul purchase to completely upgrade my home computer. She also sold me on the idea that I could return any of the parts I purchased by joining Best Buy's membership program. Now I'm off to go put together the new rig. Once again, thanks for your help, Emma.
Staff was very friendly and helped me quickly
Waited 20 minutes for help and never came
Rode 1hr to get here
Response from Best Buy
July 20, 2025
Hello,
Thank you for the review. We never want to make it difficult to shop with us. I can understand your concern with not being able to receive help.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/c27luj), Twitter/X (https://bby.me/q584zd), or Instagram (https://bby.me/bluj4a). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 18026.
Regards,
^ Kristy