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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2736 reviews)
Daigelys C
July 29, 2026
5 out of 5
Muy buen servicio y excelente atención del personal
A.J. A
July 28, 2026
1 out of 5
Came in to drop off my iPad for repair. The screen had completely blanked out. I’ve had screen repairs done here before so I kinda knew what to expect. Turn off Find my beforehand, drop off device, then pick it up in the next couple days. Today, after waiting an hour while people behind me were being serviced, the staff told me that they couldn’t service the iPad because it wouldn’t hook up to their diagnostic machine or something. I don’t know why that is necessary for a screen replacement.
Response from Best Buy
July 28, 2026
Hello, A.J.
Thank you for reaching out to us here. We understand how important a repair can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 194643.
Facebook (https://bby.me/DPKh4j)
Twitter/X (https://bby.me/MxapP8)
Instagram (https://bby.me/dJEKur)
We look forward to assisting you there.
Skylar M
July 27, 2026
5 out of 5
Gavin and Jacob! Please pat them on the back!
I went through an entire run around with a local computer repair store. I brought my computer to UbreakitIFix for a hardware issue only for them to hold it for two weeks and tell me it was an unrepairable software issue. I was furious after getting it back from that establishment and immediately rushed over to the geek squad to open it up and confirm whether the thermal paste inside had melted and needed replacing or if it was perfectly fine. Two weeks my computer sat in the other shop. Gavin and Jacob had an answer for me in less than 10 minutes, and made it clear the other shop didn't even check. Outstanding service! They made me feel seen and heard, and set aside time they didn't have to to help me.
I've bought two computers from here prior to the one I own now (a gift or I would've bought it here too). Expecting to return as a customer the next time the need arises.
Hilja S
July 22, 2026
3 out of 5
Got a great portal AC unit that works very well. However, geek squad failed twice now to come out and assist my elderly mother in law in hooking up her eero to her internet