Not really informative in their areas of work on floor
Response from Best Buy
January 02, 2025
Hello and thanks for reaching out on Google, James.
We try to deliver a great experience with knowledgeable associates and understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64635310.
Kindly,
^Graham
Purchased a new desktop computer and had Geek squad transfer files from the old computer to the new one, and they did a terrific job.
The staff was attentive and answered all my questions and directed me to everything I was looking for.
Their gaming section was.....ok. every keyboard display was missing keys and the mouse display was all messed up. And while they were stocked up for the holidays, the store was kind of a mess - looked more like a warehouse.
The appliances section seems to be taking over more than half the store - so if you need a good printer or even joystick, or want a good selection of PCs and graphics cards - go to Staples I guess? If you're looking for a nice stove or washer machine, they've got a pretty big selection of ask the fanciest I've ever seen.
The store is clean for the most part. But the best best buy I've been to, but what really makes a best buy the best best buy?
The people - so it's one of the best best buys.
Excellent service and support.