NO STARS--- BEST BUY CAN"T ANSWER A PHONE CALL TO TELL ME IF A PART IS IN STOCK!!? SERIOUSLY!!! THIS COMPANY IS A JOKE!!!!
The website said what we wanted was in stock, however when we got to the store, we could not find it. When we approached a salesman, he pointed in the general direction of where it was supposed to be but never made ANY effort to stop and show us exactly where the item was.
When my husband approached him again and told him we could not find what were looking for he said, "I told you where it was." Our plan was to buy three TVs for our home but because of such poor service, we went elsewhere.
I've been a customer of this location for nearly 20 years. However, they now have absolutely terrible customer service! The Manager, Kailyn, is extremely disrespectful to customers and other members of the staff will belittle customers openly with Managment present. I will have to be in desperate need of electronics to ever shop this store again!
Purchased my first PC from here and the service was Exceptional! they were patient and very helpful. I purchased the Cyberpower C-Series and am absolutely in love. Can't thank you enough.