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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2665 reviews)
Robert C
November 12, 2025
5 out of 5
Professional service, knowledgeable staff.
Shannon C
November 09, 2025
2 out of 5
Never greeted never was offered any help staff was standing around in groups one person at checkout. And nobody was there to help him with a line of four people
Cisco K
November 02, 2025
5 out of 5
Good deal on tv and associate was helpful
Trap f
November 01, 2025
1 out of 5
I had then take a look at my computer because there was something wrong with it. They recommended a new power supply and it didn’t work. So we took it back and they tell us to buy a certain motherboard so we buy it and it doesn’t fit the computer. So we have to contact the people at a different company to recommend us a new motherboard and that one works. We take it back up there and get it fixed and everything is working well until the motherboard doesn’t even have a WiFi adapter which isn’t Best Buy’s fault. But when we try to put in a new WiFi adapter we notice that they the geek squad had bent multiple places of the motherboard and left out at least 3 screws. We are lucky that it even worked when we got it. Overall it was an awful experience.
Response from Best Buy
November 01, 2025
Hello.
Having concerns with your parts possibly being damaged while being installed can be difficult. We would be glad to look into your service order if you would like to reach out to us on any of our social media profiles below with Review 63301.
Facebook (https://bby.me/w837ng), Twitter/X (https://bby.me/2r0hs1), Instagram (https://bby.me/3k6fwh)