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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2668 reviews)
Christopher
November 21, 2025
5 out of 5
Fantastic help from Mr. Allen and the team. I had a few Customer Service issues that I needed to sort out; they were extremely helpful. It’s a relief knowing that there’s still a great brick-and-mortar store that I can still rely on.
J L
November 20, 2025
2 out of 5
I'm not sure what is in the back but baby, it must be something amazing. No matter when I come in this store lately. Whoever I talk to Just came from the back. I talk to them for less than 1 min. They go right back to the back and then I can't find anyone. If you're standing in the door talking, I'm not about to call you! I mean pure disappear off the floor. The store is Full Of Customers! You said let you know if I need help but when I need help, you have gone into the Abyss. Best Buy had the best customer service back in the day. I've bought 2 laptops from them and that's what I'm currently looking for. I left because of the same thing earlier this week and it happened again this morning. You may need to hire some people a little more seasoned because the 20 somethings are giving, do enough to be here and disappear. Give the type of service you used to give when you were across the street! 🤌🏾
Response from Best Buy
November 20, 2025
Hey there.
Thanks for your review. We can certainly understand your frustration here regarding not receiving the assistance you needed. This is not the kind of experience or customer service we strive to provide here at Best Buy. We'd like the chance to follow up and document this here on our end.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/2md4i8)
- Twitter/X (https://bby.me/ibvsuz)
- Instagram (https://bby.me/3x4bkw)
When reaching out, please mention it is regarding your Google Review 71845.
Kindest Regards.
Robert C
November 12, 2025
5 out of 5
Professional service, knowledgeable staff.
Shannon C
November 09, 2025
2 out of 5
Never greeted never was offered any help staff was standing around in groups one person at checkout. And nobody was there to help him with a line of four people