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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2766 reviews)
Russ L
October 14, 2026
5 out of 5
Great selection and helpful staff. Prices are competitive with online retailers.
Isabella V
October 12, 2026
1 out of 5
Worst customer service came here multiple times with no help standing there.
Chris B
October 05, 2026
1 out of 5
The item I was looking for was priced at two different price points. I pointed it out to an associate and then again at the register. An M.O.D. was summons to the front where he utilized his discretion to tell me he wouldn’t honor the lower price point! Deceptive pricing and an extremely rude John Hernandez caused me to not buy anything… Not only I was disappointed in his behavior, the store cashier was just as surprised by his behavior. I guess the customer isn’t always right and doing the right thing isn’t either!
Response from Best Buy
October 06, 2026
Hello, Chris,
We appreciate you taking the time to write us regarding your experience. While we do our very best to ensure all products are properly labeled and in the right place, we are human, and mistakes happen. Nevertheless, we always expect our employees to be as professional as possible with our customers under all circumstances. Let’s get this addressed for you.
Please write us through our social media channels on Instagram (https://bby.me/DhA6of), X/Twitter (https://bby.me/94XY4Y) or Facebook (https://www. https://bby.me/mNzHqp) with the details of your situation, as well as Google Review 230971. We look forward to hearing from you.
Randy “
September 23, 2026
5 out of 5
friendly and helpful staff, know where things are, and the store is clean!