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Best Buy Greenville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2582 reviews)
Sandra H
March 31, 2025
5 out of 5
The staff was friendly and informative. I left confident I had made the right choice of my purchase.
Mark O
March 30, 2025
5 out of 5
I'm 70 years old and do not have any knowledge about smart tvs . Hus had the patience to explain to me in a very nice manner even repeating things I didn't understand. He was not pushy trying to get me to spend money on something I didn't need. I hopefully in the future will only buy products when Hus is working. This young man deserves a raise for being so very very helpful. When I left I felt good knowing he guided me to purchase the right tv. I did spend close to a thousand dollars and feel I got the TV best for me. Thanks Hus
I'll be back.
Nathan P
March 29, 2025
5 out of 5
The staff was really helpful. They didn't mind answering my questions
Roy O
March 11, 2025
2 out of 5
Was never offered help. Over priced. Stock was empty on things we were looking for.
Response from Best Buy
March 11, 2025
Roy,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place.
Please reference Google Review 64913609.
Regards,
^Kristy