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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2768 reviews)
adeeb s
October 17, 2026
5 out of 5
I’ve had a really good experience with Best Buy. The store is clean, organized, and easy to shop, and the employees have been helpful whenever I’ve needed assistance.
I especially appreciate being able to see products in person before buying, compare different options, and ask questions without feeling rushed. Whether it’s computers, phones, accessories, TVs, or other electronics, they usually have a solid selection and the shopping process is straightforward.
Customer service has been professional, checkout is usually quick, and pickup options make things even more convenient. Overall, Best Buy is still one of my go-to places when I need electronics or tech equipment.
Definitely a 5-star experience.
Dontrail R
October 17, 2026
5 out of 5
The staff greets you at the door and offers immediate directions based on your needs. They are some of the most attentive and polite staff you’ll ever meet. They’ll even walk around with you and answer questions about products as you browse as well as have casual conversations. The staff even advises you on sales months in advance and the best time to buy. A truly amazing store and experience.
Russ L
October 14, 2026
5 out of 5
Great selection and helpful staff. Prices are competitive with online retailers.
Isabella V
October 12, 2026
1 out of 5
Worst customer service came here multiple times with no help standing there.