I came in intending to purchase the Ray-Ban Meta Smart Glasses display model, and the cashier’s behavior was completely unacceptable—rude, dismissive, and unprofessional—making the entire experience so unpleasant that I will not be returning to this store.
Response from Best Buy
April 18, 2026
Hello,
Thank you for the review. We never want to make it difficult to shop with us, or have our customers feel this way.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 142837
Guy manning the laptops was very patronizing. Very rude after I showed him the exact laptop I wanted. Ended up buying it online, why did I even bother coming in? Woman running the register up front was very nice.
Response from Best Buy
April 17, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment for you to shop when you visit us in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #142788".
Facebook (https://bby.me/PvgJpM)
Twitter/X (https://bby.me/LvxbxK)
Instagram (https://bby.me/bmGLdA)
Nice people, willing to help you out to get the item you need
It was my FRIST time going to best buy . As soon as I walked through the door they was help to get what I was looking for a blueparrett headset. Service great and friendly