How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3564 reviews)
Edward
July 22, 2025
1 out of 5
I was in the store just looking around and the staff kept following me around and looking at me I feel like a criminal just for looking I left after that,
Response from Best Buy
July 23, 2025
Hi, Edward,
Thanks for taking the time to leave a review for us. We strive to provide a friendly and welcoming environment and can see this may not have been reflected in your recent visit.
So we may follow up and discuss this matter further, please send us a private message on Facebook (https://bby.me/8gzchd), Twitter/X (https://bby.me/r3p0oz), or Instagram (https://bby.me/unpvxp). Please be sure to include "Google Review 19223" in your message. Thank you!
Sincerely,
^April
Michael C
July 22, 2025
5 out of 5
Great experience I was able to purchase an iPad 11 with no problem
Jacob L
July 18, 2025
5 out of 5
I live closer to the Best Buy in Mooresville, but would rather drive farther to come here because they treat you better and Geek Squad is better as well.
Lori D
July 15, 2025
1 out of 5
Computer guy was giving all kinds of bull about costs attributing to tariffs. Tariffs haven't even hit yet. No use for this type of sales pitch to justify their high costs
Response from Best Buy
July 16, 2025
Hello and thanks for reaching out on Google, Lori.
We understand the frustration when pricing is higher than expected when shopping in our stores. While there are many factors contributing to price, we always follow the manufacturer's MSRP for items, but will often have sales as well as offering a Price Match Guarantee. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/vye2ke), Twitter/X (https://bby.me/lr1xzm), or Instagram (https://bby.me/t63abo). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16305.
Regards,
^ Graham