How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3588 reviews)
Aaron L
September 02, 2025
5 out of 5
Never felt this welcomed in Best Buy. Was asked several times if I needed anything and answered all the questions I had quickly.
Mitchell S
August 31, 2025
4 out of 5
I like using the lockers especially when I'm in a hurry. My only problem is when I went to pick my item, the product was pushed right up against the inside of the door. When I opened the door my item fell to the ground. Fortunately it didn't suffer any damage.
Captain J
August 29, 2025
5 out of 5
Got the help I needed getting last-minute PC parts.
bear
August 26, 2025
5 out of 5
I’ve been to this location a few times, considering I’m from Blowing Rock. Staff is always very kind when I was looking for my Apple Watch and answered all of my questions! They were very patient and I’m grateful for that. The greeter at the front was very beautiful. I love the welcoming environment from the staff here overall. I always have a wonderful shopping experience here.