How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3703 reviews)
Chad P
May 10, 2026
1 out of 5
Bought an item and went on a trip out of the country. Item was unopened and because it was over 14 days I couldn't return it. What a joke.
Nellottie B
May 07, 2026
5 out of 5
Geek squad is the best here!!!!
Elizbeth
May 05, 2026
5 out of 5
great store with good prices
Nemo T
April 29, 2026
1 out of 5
There is no way to contact the local store anymore and they are trying to switch everything over to A.I. and "its invalid" doesn't recognize speech or words and im not some foreign individual. So my speech if very clear. I have always shopped these stores for "current" model electronics. We'll yall wanna run everything to A.I. and cut the human factor out thats your right but my family and I will no longer shop where it is impossible to get to a human being
Response from Best Buy
April 29, 2026
Hi, Nemo,
We can imagine how frustrating it has been to get assistance on the phone and would like to look into this further, please send a private message to one of the links below.
Facebook (https://bby.me/xChiZF), Twitter/X (https://bby.me/c7JuVX), or Instagram (https://bby.me/Dpfxc1)
In your message, be sure to mention that you are responding to Google Review 147101 so that we can tie it to this Google post.