header_logo
Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
  • LG Experience icon
    LG Experience
  • Car & GPS Installation Services icon
    Car & GPS Installation Services

More to Explore

Frequently Asked Questions About Best Buy Hickory

How do I check product availability at the Hickory Best Buy?
How do I check my order status?
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hickory stores’ holiday hours?

Recent Reviews

4.1
(3671 reviews)
Michelle W
February 20, 2026
4 out of 5
Good service. However, the sales associate wasn't knowledgeable about how to receive my 20% back after he had me apply for a best buy credit card to purchase my phone. I paid in full that day and was told when I received my card and my rewards show up in my account, I could get my money at the customer service desk. This isn't how it works . The credit card company has to issue a check. The manager Jared was great at explaining the process and promised to explain it better to the sales staff so this does not continue to occur.
Ethel-lyn H
February 18, 2026
4 out of 5
I bought a TV with help of lady that rings up purchases. Couldn't find a sales person.
Sage R
February 15, 2026
1 out of 5
Hi Best Buy, The Verizon guys are not really helpful. All they do is talk to one another and be on their phones. Very disappointed
Response from Best Buy
February 16, 2026
Hi there! Thank you for sharing your feedback. If you need any assistance, please reach out to us on Facebook (https://bby.me/akcelq), Twitter/X (https://bby.me/nm8ie7), or Instagram (https://bby.me/ct9gnv). Thanks!
Mary F
February 10, 2026
5 out of 5
I visited BB today looking at TVs. I spoke with Ty. I had done some research, but Ty was very knowledgeable and patiently helped me narrow it down by explaining features and benefits of what I was looking at. Im coming back to purchase it this week thanks to Ty. You've got a great employee!

About Best Buy Hickory

bestbuy.com