How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3687 reviews)
Donnie K
March 25, 2026
1 out of 5
The Verizon guys that works here are not professional. All they do is talk with each other and are extremely rude when you ask questions. I won’t be coming back until something is done with these two guys.
Jeromy
March 25, 2026
5 out of 5
Jared is absolutely amazing and the only reason I could give a full 5 stars. Thank you for everything that you do!
Brandon H
March 21, 2026
5 out of 5
Shopping
Dean F
March 16, 2026
3 out of 5
They really don't have that great of a selection, best to shop here on line. People are friendly.
Response from Best Buy
March 16, 2026
Hello Dean,
Thanks for your review. We are happy to assist with any questions or concerns you may have.
Please feel free to reach out to our support teams on social media.
- Facebook (https://bby.me/dMk5B7)
- Twitter/X (https://bby.me/eOnCjc)
- Instagram (https://bby.me/ZsDBJy)
When reaching out, please reference your Google Review 130041.
As Citibank, N.A. is the issuer of your My Best Buy Credit Card account, I recommend contacting support through Citibank at (888) 574-1301 or tweet them at @AskCiti. They will be best equipped to assist you here.
^ Vanessa