How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3650 reviews)
Felicia B
January 09, 2026
4 out of 5
I had to visit the Geek squad and they were not very helpful
Kris T
January 08, 2026
4 out of 5
Young staff, very helpful when ask
Fight D
January 05, 2026
1 out of 5
Google says they have security cameras in stock went there they day they never carry anything beyond dash cams.. of allthe technology they have .. so where did I find an abundance of security cams Walmart.. suits me I never liked best buy anyways always seems like an over priced ripoff just for the brand name meh I'll never go there again
Response from Best Buy
January 05, 2026
Hello.
We know how important it is to have the security cameras in stock for our customers. If you need help finding anything, or have questions, please send us a private message on social media. We ask that you reference your Google review number, 100787, when you reach out to us. We hope you have a good day.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Brenda S
December 28, 2025
5 out of 5
I loved my experience there and found me a laptop at a great price. I will definitely be shopping there if I need anything else.