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Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2842 reviews)
M A
November 19, 2025
4 out of 5
Wrong item delivered worked to rectify and refunded my money but would not offer me the same open box item at my purchase price.
Sarai S
November 18, 2025
5 out of 5
10 out of 10 stars for Jaiden W.! I am the most indecisive individual, and I must have walked up to Jaiden three or four times ready to check out—only to change my mind at the last second. Each time, he just smiled and gave me the time and space I needed. I wasn’t trying to be annoying; I simply couldn’t make up my mind. His chill, patient demeanor took away all the stress of feeling like I was bothering anyone. Truly outstanding customer service!
Lisa R
November 15, 2025
1 out of 5
Can I give them a zero? In an accident and my computer was shattered. Just bought and get the warranty. What a joke and a scam. I paid 180.00 for the warranty for them to tell me now I have to pay another $50 and wait 3 weeks for my computer to come back. What happened to we fix it right away or replace. Liars!!!!! Just complete lies!! You should be ashamed. Taking advantage of people..
Wendy R
November 09, 2025
5 out of 5
Tyler was the best! He helped me find what I needed without any problems. Excellent customer service.

About Best Buy Jacksonville

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