Damon was so knowledgeable and helpful and he went out of his way to make sure we found everything we needed and helped us all the way through the check out process! What a great experience, thanks! We went on black Friday and the store was so stream lined and helpful employees everywhere.
Terrence W
November 28, 2025
low on stock of bluetooth headsets good staff help
Teresa B
November 28, 2025
Even though it is black Friday , Roman who works at the Geek Squad answered my question , I will go back after the holidays to get my update done on my device , at this time I'm unable because I don't have a computer.
I made an online order for pickup. They had one person doing checkout on a busy day before Thanksgiving. Multiple staff members just stared at me as I waited 15 minutes like an idiot at the checkout line. The one checkout person was dealing with an elderly couple, and it was extremely tedious. The fact that multiple Besy Buy team members made eye contact with me as they saw me waiting for over 15 minutes was wild. Laziness and incompetenence is becoming so prevalent it's even hit Best Buy. We are screwed ya'all.