'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Jacksonville
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Jacksonville
How do I check product availability at the Jacksonville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2749 reviews)
Stacy's R
February 12, 2025
2 out of 5
DO NOT BUY MAJOR APPLIANCES AT THIS STORE. THEY MESSED UP VISIT TO MEASURE AND THEY MESSED UP ON COORDINATING THE D3LIVERY DATES WENT TO ANOTHER STORE TO SCHEDULE. 2 OUT OF 3 PRODUCTS WERE DAMAGED
Response from Best Buy
February 12, 2025
Hello, Stacy,
Thanks for reaching out and providing your feedback. I am saddened to hear that you had a negative experience with your appliance delivery. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64807045.
Kind regards,
^Aaron
LittleTokyo
February 11, 2025
3 out of 5
I did not buy anything here. Openbox items everywhere. Reminds me of Circuit City.
Not much to offer on S23 Ultra cases.
Edmond W
February 06, 2025
1 out of 5
Was sold an open box laptop on sale, labeled as being in "Excellent" condition. The laptop was shipped to me with no packaging and three dents in it. The store said they could only offer a return and sell me a lesser laptop for my return amount. No one seemed to be bothered by the fact they had lied about the quality of the laptop enough to do anything about it. The lack of character by associates for me warrants the one-star review.
Response from Best Buy
February 06, 2025
Hello, Edmund,
Thank you for your feedback. I understand how concerning it is to receive an open-box item that isn't as expected. While our open-box pricing should reflect the item's condition, we always want all our customers to be satisfied and feel confident in their purchases.
So that we can properly document your feedback and address any questions or concerns you may have, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. When you message us, please include your full name, phone number, and email address, as well as mention your Google review 647848887.
Kind regards,
^Pre
ceck i
February 04, 2025
4 out of 5
Best But usually has what I want but this time they didn't have any DJI drones. I was heartbroken because they had none of their products. But the workers were nice at showing me where to find the drones and the spot where the DJI products would be if they could get any of them. So I love this BB and would recommend you come here for anything other than drones at the moment.