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Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2905 reviews)
Alice M
July 20, 2026
5 out of 5
I went to Geek Squade. I thought I had a diaster on my hands. My laptop would not respond when I turned it on . It seems it was updating.
Bryan J
July 12, 2026
1 out of 5
Half of the Employees are incompetent here.
Response from Best Buy
July 12, 2026
Hi Bryan, Thanks for your review. This is not the kind of experience we want our customers to have. We'd like to follow up to learn more regarding what occurred and ensure this is documented. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please reference your Google Review 186375.
The B
July 07, 2026
3 out of 5
What use to be just really isn’t no more! Waited for a sales rep in tue appliances and that just wasn’t gonna happen. I remember going in and you would have someone ask can I help you? Are you looking for anything specific? Maybe I arrived too late. I guess I’ll come another day
Richard F
July 02, 2026
5 out of 5
Good store. Service comes from everywhere setting of you need assistance.

About Best Buy Jacksonville

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