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Best Buy Knightdale
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1642 reviews)
Stephanie M
November 19, 2025
2 out of 5
Went in and looked at some headphones. They now have some kind of yearly membership which is $180 to get a "discount" but when I compared the price to Amazon the discounted price was the same as what Amazon offered.
Highly recommend anything you look at buying here that you check online before purchasing.
Response from Best Buy
November 20, 2025
Good Morning, Stephanie,
We absolutely understand wanting to find the best available pricing on an item before purchase. While the My Best Buy Total membership offers special member's pricing, there are many additional benefits to this programs such as an extended return window and included 2-year Best Buy Protection on any purchase while a member. Additionally, Best Buy offers our Price Match Guarantee, where we are happy to match the lowest price of any qualified competitor. We would be happy to review this situation with you and work to better assist you. Please feel free to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/cn5d47)
- Twitter/X (https://bby.me/x8qu58)
- Instagram (https://bby.me/zu1ehz)
Amanda P
November 17, 2025
5 out of 5
Michael at the AT&T desk was wonderful. He bent over backwards to help me with my account.
Scott H
November 15, 2025
3 out of 5
I think it's over priced on some things car audio installation for sure.
Crystal F
November 13, 2025
1 out of 5
I bought a computer 2 or 3 weeks ago and it still isn’t hooked up correctly and it doesn’t work like it should I’ve also been trying for two days to hook up an account to pay my bill and that not even working correctly the guy that assisted me help me ok but geek squad is not as smart as the claim to be
Response from Best Buy
November 13, 2025
We understand the frustration when your new computer is not working as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ro53a7), Twitter/X (https://bby.me/40us8m), or Instagram (https://bby.me/hzls15), and mention your Google review, 68570.