Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1593 reviews)
Pam S
July 01, 2025
5 out of 5
I purchased an Apple Watch on Sunday and Leslie helped me. She was professional, extremely helpful, knowledgeable and just overall a kind and sweet young lady. Would highly recommend her if you shop at this store.
Kevin L
July 01, 2025
5 out of 5
I ❤ Everything
Kareem B
June 20, 2025
1 out of 5
I brought in my laptop to be fixed under warranty which was only for a cracked screen instead of replacing or repairing the screen they threw the whole laptop away with all my important files in it geeksquad?more like lazysquad!
Christopher C
June 19, 2025
3 out of 5
The staff are extremely helpful and friendly every time I come in here. The big problem i constantly run into is there aren't enough staff to service people who need help. That, and their selection of anything at all has dwindled severely unless you're here for a T.V. or a phone.