Was trying to change my cpu instead of them helping me they only tried to sell me a plan.
Response from Best Buy
January 28, 2026
Hey there, Josh,
We understand your concerns surrounding not being supported when you visited. Please send us a private message on Facebook (https://bby.me/twq9ry), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##110166".
I was interested in buying a tv for my parents. It's so many to choose from. Jerry Escobar stepped in, and a gave me some good advice. Jerry has the best costumer service! He was knowledgeable, helpful, and very patience with me.
Thank you Bradley! You provided such awesome customer service with my new phone purchase.
My favorite place to go I can spend hours in here and the workers are so professional