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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1713 reviews)
Jefferson C
August 19, 2026
5 out of 5
I am NOT a paid reviewer, I have NOT recieved any type of compensation or discounts or free products in exchange for a positive review. I drive a vintage Benz thats being restored and I was upgrading the current Bose system in my vehicle to a Sony in dash receiver. Gabriel my tech guy was not only knowledgeable, but professional and super skilled with the wirings and fiberoptics of this car. I not only recomend this place and this shop but Im praising how well organized they are and how well they handled my baby. My partner I felt at ease and the end result was fantastic. They did NOT break anything and left my car as it should with nothing stolen and my old radio was boxed and pllaced in the trunk. I have nothing but good vibes. Thank you Gabriel and thank you Best Buy for hiring a awesome tech. Oh and Gabriel could not speak Gabriel had hurt his vocal cords so he was unable to speak and he did this while not being able to speak. KUDOS Gabriel
Mark K
August 18, 2026
5 out of 5
Had exactly what I needed at a fair price 👍
Jeffrey B
August 07, 2026
4 out of 5
Great experience buying a laptop!!
Joel W
July 31, 2026
5 out of 5
Jocelyn at the Best Buy in Knightdale, NC helped me with my unique problem. She was very empathetic and was able to resolve the issue very quickly. Very grateful.