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Best Buy Knightdale
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1602 reviews)
Sharron W
July 30, 2025
5 out of 5
We visited the store today to pick up an on-line order. James directed us where we needed to go and ensured that we received excellent customer service. Our wait was not long at all, and they even offered to carry out an item if we needed. The person that helped with my on-line order when I contacted the store did an excellent job as well. Everything was accomplished with ease, and in a timely matter which matters most to me because I have such a busy lifestyle. Thank you Knightdale Best Buy! Great job, keep up the good work!
Lee A
July 29, 2025
5 out of 5
Most helpful went in and out quickly!
Noah C
July 26, 2025
5 out of 5
I came here yesterday with my wife. Picked up a game I wanted and a Garfield plushie. After we left we realized the Garfield plushie was supposed to come with a stuffed pizza as well. Shout out to Darrison who helped us both times we came in. The world could use more friendly faces like him. He was on a mission to help me find that pizza. It made my wife happy. Thank you, Darrison!!!
Ted S
July 25, 2025
1 out of 5
Bad just real bad
Response from Best Buy
July 25, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review".
Full Name
E-mail Address
Phone Number
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Regards,
^ Josh
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