Best Buy Knightdale

Went in to make a purchase, couldn’t get help so I ordered from Amazon while standing in the store. Save yourself some trouble and just order from Amazon or go elsewhere.

Charlotte at Best Buy was absolutely amazing! My husband and I had been looking at electronics for a solid 10–15 minutes when Charlotte kindly came over and offered to help us. From the moment she started working with us, she was vibrant, knowledgeable, and incredibly attentive. She took the time to explain the services available, walk us through the different options we were considering, and answer all of our questions in detail. We originally came into Best Buy because we needed help with our broken laptop screen. Somehow, we ended up walking out having purchased other things. 😂 After receiving such incredible customer service from Charlotte, we felt confident that these purchases we wouldn’t regret.

I am NOT a paid reviewer, I have NOT recieved any type of compensation or discounts or free products in exchange for a positive review. I drive a vintage Benz thats being restored and I was upgrading the current Bose system in my vehicle to a Sony in dash receiver. Gabriel my tech guy was not only knowledgeable, but professional and super skilled with the wirings and fiberoptics of this car. I not only recomend this place and this shop but Im praising how well organized they are and how well they handled my baby. My partner I felt at ease and the end result was fantastic. They did NOT break anything and left my car as it should with nothing stolen and my old radio was boxed and pllaced in the trunk. I have nothing but good vibes. Thank you Gabriel and thank you Best Buy for hiring a awesome tech. Oh and Gabriel could not speak Gabriel had hurt his vocal cords so he was unable to speak and he did this while not being able to speak. KUDOS Gabriel

Had exactly what I needed at a fair price 👍