Shoutout to Amir and the other associates who assisted me with trading in my apple device. Every time I go in Best Buy Everyone is always so friendly, and knowledgeable.
1 month later , I’m still waiting on a refund for item that got delivered to a wrong person
Was trying to change my cpu instead of them helping me they only tried to sell me a plan.
Response from Best Buy
January 28, 2026
Hey there, Josh,
We understand your concerns surrounding not being supported when you visited. Please send us a private message on Facebook (https://bby.me/twq9ry), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##110166".
I was interested in buying a tv for my parents. It's so many to choose from. Jerry Escobar stepped in, and a gave me some good advice. Jerry has the best costumer service! He was knowledgeable, helpful, and very patience with me.