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Best Buy Knightdale
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1647 reviews)
Adilah C
November 29, 2025
5 out of 5
Everyone that assisted us made our TV shopping experience easy, educational and we weren't overwhelmed by choosing the right TV! Joseph was very very friendly and informative. He was our initial representative that helped us!
Gina N
November 28, 2025
5 out of 5
Even with all the chaos of Black Friday, I had such a great experience at Best Buy today! There were a few hiccups along the way, but James, the general manager, went above and beyond to make sure everything was handled and our purchases went through smoothly. His professionalism, patience, and kindness truly stood out, especially on one of the busiest shopping days of the year. Thank you, James, for turning a hectic day into a positive experience!
Renee W
November 24, 2025
5 out of 5
Joseph C. was my husband and I salesperson at Best Buy in Knightdale. Joseph was very knowledgeable about the merchandise that we were inquiring about ( Flat screen TV) He related information about the product that was relevant to our purchase. Joseph informed us about the product brand, longevity, visibility, sharpness, price etc. Joseph was personable and professional.
JzusLuvliftedme
November 22, 2025
5 out of 5
We visited Best Buy to purchase several items. Everyone was greeted with a young man with great personality. He spoke to those entering and leaving. We were immediately asked what our needs were and he used their system to let any available salesperson know our hope.
We were assigned Eric. He was super patient and helpful. We appreciated his honesty and how management and the team.of associates helped one another. Manager, Charlie assisted Eric and wow were they were a dynamic duo. Charlie was super knowledgeable concerning another area. Eric didnt feel threatened but was so humble to share his expertise in only area he knew.
When purchasing a washer and dryer as well as refrigerator, know that the additional parts do not come with the listed pricing. We were helped and purchased several items. Thanks Eric.
Thompson family