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Best Buy Knightdale
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Knightdale
How do I check product availability at the Knightdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Knightdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Knightdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1572 reviews)
Steven T
April 27, 2025
5 out of 5
My wife and I were shopping for a new TV and had questions about availability and features of TVs that were not on display. Gideon came to the rescue! Gideon spent a fair amount of time, explaining the differences in models, types, OLED vs QLED, refresh rates, etc. He knows his stuff and was able to help us narrow down what we were looking for. He was very honest about the TV we were looking at initially. We explained that we were looking for a good value and not necessarily the cheapest option. With a lot of time and demonstration, we narrowed it down. The entire store was full of people offering to help, acknowledging us immediately. When we were ready to ask questions, Gideon had the answers. If you're looking to purchase a TV or anything home theater, go to this location and ask for Gideon!
Allyn G
April 24, 2025
5 out of 5
Great help! I knew I wanted/needed a laptop. They helped me make a great decision. Thanks so much!
Alexandria E
April 08, 2025
5 out of 5
The best customer service experience ever. James at the front and Troy by customer service and even the guy that checked us out whose name I didn’t catch (sorry), everyone was extremely helpful and kind. My husband and I said in the car home that was probably the best we’ve ever experienced at a retail store. Usually we are walking around trying to hound someone down for assistance. Thank you guys so much! Tully said he even enjoyed it
Nikronomikon
April 05, 2025
5 out of 5
Good shop