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Frequently Asked Questions About Best Buy Matthews

How do I check product availability at the Matthews Best Buy?
How do I check my order status?
My local Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Matthews stores’ holiday hours?

Recent Reviews

4.0
(2582 reviews)
MrPepper329
July 08, 2025
5 out of 5
I stopped by here a few days prior to this review to purchase a Samsung smart watch using BestBuy’s price match promotion. The checkout process was very easy and the employees who helped me were very helpful. Decent experience overall.
Dennis S
July 04, 2025
5 out of 5
Went to the Uptown location, but they didn’t have the fridge we needed. Came to this one instead and Amber in the appliance section helped us out. She was super patient, found exactly what we were looking for, and took the time to explain everything clearly. Most importantly, she was genuinely kind it didn’t feel like just another sales transaction. This Best Buy is spacious with tons of options. Highly recommend
Judy F
June 28, 2025
5 out of 5
Unfortunately this store in Monroe, NC closed 2 days after we visited. However, the young man there was able to fix my wife's cell phone which had a virus.
Jason P
June 23, 2025
1 out of 5
I would have purchased a TV (or two) if anyone had offered to assist me. Anyone at all. I know what I wanted, says it's in stock online, but not on the floor. I'm not inclined to beg them or hunt them down to take my money

About Best Buy Matthews

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