Best Buy Matthews

Good

If you need electronics or appliances. Check this place out!

Excelente atención, rápido y eficiente

Order fulfillment timeframe store is open for two hours. I put the order in before the store open on a Sunday and the problem is what exactly.? The art of Customer Service has died, that I have to go to the store myself without notification from the store to find where my order is to get to the front door, only to be greeted by this person behind the desk with an attitude not very nice didn’t care that I had to come to the store to pick up an order for fulfillment that only thing he had to do was ask for it from the back room It took two minutes to get it from the back room for two hours to be filled, and then the attitude at the front door immediate discussed with why Customer Service is so difficult for these human beings not to care that somebody is spending money at your location for you to roll your eyes and walk away when I asked you how long it would take to come from the back room after two hours of waiting when your location has been open for two hours??… someone comes from the back room with it in his hand within two minutes ??? You can’t call the store there’s a store full of employees on a Sunday. The phones are not being answered this call to the store of being outsourced to another country. Only to tell the customer then not available to take phone calls but when you walk in the store they’re all standing around doing absolutely nothing but rolling their eyes at me because I’m mad about a two hour order fulfillment that took two minutes to come from the back room when I arrived without notification Simply disgusting customer service where I will shop Amazon at least I know with Amazon is coming. I know what it’s coming. I don’t have to wait for it nor do I have to wait on anybody’s disgusting attitude at the front door or beyond that point. Never shopping at matthews township store ever again. Horrible customer service-I refunded the item. Amazon will get my money with no problems.