I purchased a new computer from Krystal in Geek Squad she was amazing, very helpful, very informational and was able to answer all my questions...
I also spoke with Rick on the phones he was very nice and informational as well. Eveyone was very friendly and welcoming.
I went there couple times and was ignored
Response from Best Buy
April 12, 2026
Hello, Jeanette,
Thank you for taking the time to share your recent experience with us here. We understand how important Excellent customer support can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 140916.
Facebook (https://bby.me/oDiNfo)
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We look forward to assisting you there.
Took extra time in check out