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Frequently Asked Questions About Best Buy Matthews

How do I check product availability at the Matthews Best Buy?
How do I check my order status?
My local Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Matthews stores’ holiday hours?

Recent Reviews

4.0
(2682 reviews)
Jeanette N
April 12, 2026
1 out of 5
I went there couple times and was ignored
Response from Best Buy
April 12, 2026
Hello, Jeanette, Thank you for taking the time to share your recent experience with us here. We understand how important Excellent customer support can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 140916. Facebook (https://bby.me/oDiNfo) Twitter/X (https://bby.me/bDBNYZ) Instagram (https://bby.me/ov8HeU) We look forward to assisting you there.
Nicole G
April 10, 2026
5 out of 5
Jalen is so helpful
Arne W
April 07, 2026
4 out of 5
Took extra time in check out
I’m A
March 29, 2026
1 out of 5
Absolutely awful. Reached out to their customer service on the phone and they’re so LAZY that they connect you to millions of telemarketers overseas. Which never helped any of the problems I had. Now for weeks I’ve been getting random spam calls, scam messages, etc because I’m assuming my number was sold or leaked. PLACE SUCKS. Changing my number.

About Best Buy Matthews

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