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Frequently Asked Questions About Best Buy Matthews

How do I check product availability at the Matthews Best Buy?
How do I check my order status?
My local Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Matthews stores’ holiday hours?

Recent Reviews

4.0
(2760 reviews)
Lindy O
October 29, 2026
5 out of 5
Courteous staff I saw a gentleman helping another customer and he was going above and beyond the Call of Duty
Larry L
October 29, 2026
5 out of 5
Alyssa mayela she was a great at what she did. And the experience was real good. She gave us about over $3000 worth of home Entertainment center from y'all, and she was real good and helpful and knew were business real. Well, I was really pleased. I wonder to tell all y'all about that. Thank you so much to her and thank you for having such good employees, larry lankford. Signing off
Richie R
October 28, 2026
1 out of 5
Went in there looking for help with getting new parts for my pc wasn't helped at all waited 30 mins and the guy in front told the 2 people who walked out before me goodbye but not me I usually don't care but damn
Response from Best Buy
October 28, 2026
Hi, Having a poor experience in the store is upsetting. We'd like to learn more about what happened. Please feel free to connect with us through a private social media message and mention review #244846 when providing additional information. Facebook (https://bby.me/fIz4VI) Twitter/X (https://bby.me/1DdUzq) Instagram (https://bby.me/ZpKwnO)
Jose P
October 27, 2026
5 out of 5
I come here often and they always take care of me and their customer service is pretty on point.

About Best Buy Matthews

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