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Frequently Asked Questions About Best Buy Mooresville

How do I check product availability at the Mooresville Best Buy?
How do I check my order status?
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mooresville stores’ holiday hours?

Recent Reviews

4.1
(2110 reviews)
Rachael O
January 08, 2025
5 out of 5
Shout out to Marcus!!! He was so helpful with us showing up late on a Tuesday night to replace a TV. Not only did he help us find the TV we wanted, but he mentioned that a 1-year newer model was on sale for the same price… what an awesome upgrade. And the TV did fit in my Nissan Kicks after all! Awesome and attentive service. Thank you Marcus :)
Patty W
January 07, 2025
3 out of 5
5 stars for store Associate TK . 3 stars for the customer service being handled by an offshore calling center. They assured me that the item was in the store and were not successful in connecting me to the Mooresville location to confirm. The item was indeed not in stock as suspected.
Response from Best Buy
January 07, 2025
Hello, Patty, Thank you for taking the time to reach out on Google with a review. We are committed to delivering expert and friendly customer care across all aspects of our business. I can fully understand the desire to speak with someone at your local store before stopping in. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64653986 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Respectfully, ^Ryan
Logan A
January 06, 2025
2 out of 5
Stood in line for 10 minutes only to have the employee ignore me and help the people in line behind me
Response from Best Buy
January 06, 2025
Hey there, Logan. Thanks for providing your feedback here on Google. We know how important it is to receive assistance in a timely manner, and to feel as though your time is being respected. If you would like, you can reach out to a representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64649853. We look forward to your reply. Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Sincerely, ^Ryan
Cindy R
January 01, 2025
5 out of 5
The gentleman up front was very helpful. He found someone to answer our question.

About Best Buy Mooresville

bestbuy.com