Barely anything in the store. No point in even going
Response from Best Buy
August 08, 2026
Hello there, Mike!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense expecting a large variety of products to be in stock locally. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #199931 in your message. You can find us here:
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I bought a pair of AirPods, and the right one was defective. I took them to you, you sent them to Apple, and two weeks later I received an email saying I could pick them up. The result: both earbuds are having problems now.
Placed a $12,000 order. Best Buy and all the staff have been an absolute nightmare to deal with trying to get the items delivered and installed. We have spent hours and hours in store and on the phone trying to get this resolved and they cannot get it resolved. Have never had issues with Best Buy until this experience and an order of this size.
In my opinion, the staff don't seem very well-prepared; they don't have good diction or a good personal presentation.