Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2322 reviews)
Preston H
October 18, 2026
5 out of 5
Antonio helped me out with finding an affordable soundbar to go with TV I bought. He was quick, informative, and polite. Helped me make my decision easy.
James T
October 17, 2026
4 out of 5
Great Best Buy location and great associates.
Fred M
October 15, 2026
1 out of 5
Not a great location. Understaffed and employees didn't bother helping when I had a question.
Response from Best Buy
October 16, 2026
Hello!
Thank you for your review. We appreciate you sharing feedback on your experience as it helps us know where we can improve.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/MjIG51, Instagram: https://bby.me/7oAKQD, or Twitter/X: https://bby.me/mifEgH and reference Google review 238782 in the details you provide.
Corona1560
October 13, 2026
1 out of 5
They don't have the slightest clue on how to fix computers properly.