The young man with great hair assisted my hubby and I with new screen protectors on our phones. Great customer service and super fast. Thank you!
Tyler made our entire experience. I was in desperate need of a replacement phone screen, and he squeezed me in at the last minute without any frustration or hesitation. He was very pleasant to work with and did his job very quickly and seamlessly. I really hope Tyler gets recognition for the awesome employee that he is!
Alex, the computer rep at Mooresville store, was very informative about the products that Best Buy carried. He was able to answer all our questions and made good suggestions about what we could use with our new setup. The prices were reasonable for our new hard drive and new monitor.
Customer service was of no real help today.
Response from Best Buy
March 20, 2025
Hi.
Thank you for sharing your concerns with the lack of support in store. I can understand that not getting the assistance you wanted can be difficult. We would be glad to attempt to support you in any way we can if you could Private or Direct Message us your full name, email, phone number and Review 64950958 to any of our Social Media Profiles below with all details on your concern.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy