Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2294 reviews)
DDW P
August 04, 2026
1 out of 5
Placed a $12,000 order. Best Buy and all the staff have been an absolute nightmare to deal with trying to get the items delivered and installed. We have spent hours and hours in store and on the phone trying to get this resolved and they cannot get it resolved. Have never had issues with Best Buy until this experience and an order of this size.
Andrea L
July 28, 2026
4 out of 5
In my opinion, the staff don't seem very well-prepared; they don't have good diction or a good personal presentation.
Myriam L
July 20, 2026
1 out of 5
This place always empty i went to buy a watch ⌚️ Samsung empty 😑 😒 or any watch ⌚️ why is that
Chris M
July 05, 2026
1 out of 5
Impossible to find someone to help. One agent was having a conversation with one customer and didn't acknowledge me after standing there for 5 minutes. Customer service sent an agent who didn't even try to look for the wire I needed or anything. Went to Walmart and found exactly what I needed.