Best Buy Mooresville

Ordered a TV and the pickup process was fast and easy. Very helpful staff.

I went into Best Buy today looking to buy an iPad. I had some questions about them, trying to find the right one. There was nobody on the floor to help. A lady named Carrie came out of the back room and I asked her for help, but she told me “ I’m in the middle of something, you can go to customer service”. The line for customer service was already backed up Just to ask some questions. she seemed to have a very bad attitude & was unprofessional especially coming from a “Manager”

Came to the store to try and purchase Madden 26. Online it says that the game was on sale for $29.99. Game originally cost 6999. So of course I drove all the way there wanting to get that game on sale. I was greeted by Adam the store manager with the worst Customer Service. They did not have the physical disc copy and only had the paper card copy. The paper card copy rang up for 6999. I simply asked them to price match. Adam was very rude and out of line when I told him another store sent me to his store because they said they had it in stock. Which online showed it was in stock. Adam proceeded to tell me there is nothing he could do and offered me his manager‘s name as well. Kyle this store sucks ever since it was remodeled, they barely have any kind of merchandise left in the store. Definitely will not be shopping here anymore

Best Buy is a rip off. The products are Great but due to a drop in their entertainment sales they are using 3rd party venders who can't speak English much less set up their products. They have forgotten that it's Service not Price that builds and keeps business. NO MORE BEST BUY FOE FOR ME!!!!