Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2138 reviews)
D R
March 20, 2025
2 out of 5
Customer service was of no real help today.
Response from Best Buy
March 20, 2025
Hi.
Thank you for sharing your concerns with the lack of support in store. I can understand that not getting the assistance you wanted can be difficult. We would be glad to attempt to support you in any way we can if you could Private or Direct Message us your full name, email, phone number and Review 64950958 to any of our Social Media Profiles below with all details on your concern.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Mark H
March 12, 2025
5 out of 5
This is a smaller location, but they're well stocked, helpful, and friendly.
Metal D
March 12, 2025
3 out of 5
I like shopping here. For the most part the employees are pretty nice they're not really receptive of me I have no idea why though. But they were really nice to my wife and my mother. There's a young gentleman that works there who did everything in his power to help us out as much as he could. I don't know his name but he's a young guy and he works over there at the cell phone Department. He's extremely helpful to my wife and mother. He deserves a raise it works in the morning times. Yes I would continue to shop here.
Response from Best Buy
March 12, 2025
Good Afternoon,
Best Buy strives to provide a friendly and supportive shopping experience with our customers. We certainly understand how you are feeling after not getting the assistance you needed originally. We are thrilled to hear that you did get a better experience when you connected with this employee. We would love to connect with you and be able to fully review this together. Please feel free to send us a private message via social media. Make sure you include your Google review in your message: #64917227.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Dylan P
March 10, 2025
5 out of 5
Was quick to help me find what I needed for my gaming pc build (just needed a SATA cable lol)