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Services Offered
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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Mooresville
How do I check product availability at the Mooresville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mooresville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mooresville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mooresville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2308 reviews)
Luca H
August 25, 2026
1 out of 5
called the number was greeted by an AI. after saying "representative" five times, was redirected to india. 0 key did not work. no thanks-- i'll just go elsewhere.
Response from Best Buy
August 26, 2026
Greetings, Luca,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience connecting with someone over the phone. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #210116" for reference. You can find us here:
Twitter(X):
https://bby.me/rImjZ5
Facebook:
https://bby.me/W4xt7M
Instagram:
https://bby.me/P4uKv8
Timothy K
August 25, 2026
2 out of 5
I have been a BB customer for many years. I have valued input from the sales people on purchases. I am looking for a new TV and found one on the website that looked good. I wanted to see it in person and called to see if it was on display. The person who answered said that it was on display even before I told him what model. I found that he was not at the store but online somewhere. I gave him the zip code, store address and model and he said it was on display, but I would need to order it to buy it. I drove 25 minutes to the store and of course they didn't have it. The salesman showed me a "similar" TV (wasn't really that similar) in a 42". I really don't want to spend a few thousand dollars based on seeing something similar on a screen 1/3 the size. I went to Costco and they had the model I wanted on display for the same price with a 5 year warranty. Best Buy may as well close the store and sell everything online.
Evan W
August 24, 2026
1 out of 5
Last time I was here I went to turn in a headset at the last minute before the store closed because I was sold a brand new out of the box broken headset. I managed to return it just in time only for a group of best buy employees standing around the door in a circle to joke and mock me for buying their broken stuff. What the hell happened to this store? Going to go turn in another headset of the same kind that was warrantied luckily. The last 3 headsets I have bought from this store all have some type of technical issue within a month. They sit calmly on a headset hang by my desk and only get removed to go around my ears, and are not tampered with by animals. I don't get it.
Response from Best Buy
August 24, 2026
Hello Evan,
Thank you for taking the time to share your feedback. It is troubling to hear about your experience, both regarding the interaction you described with store employees and the repeated issues you have encountered with multiple headsets purchased from this location.
We also understand your frustration with experiencing technical issues across several headset purchases, particularly when the products have been handled carefully and used under normal conditions. Feedback like yours is important in helping identify potential concerns with both the customer experience and product performance.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/Y2Uf7i)
Twitter/X (https://bby.me/DVMrWD)
Instagram (https://bby.me/IJzjWE)
When reaching out, please reference your Google Review 209591.
Matthew L
August 22, 2026
1 out of 5
Management sucks