Frequently Asked Questions About Best Buy Morehead City
How do I check product availability at the Morehead City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morehead City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morehead City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morehead City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1213 reviews)
Devon E
September 29, 2024
1 out of 5
If I could leave 0 stars I would!!!! I love how I preorder something 3 weeks early through yall so I can have it release day and yall sell me stuff super professional guys you had 1 job and it was 1 order. It’s impossible to get ahold of a sales rep on the phone to figure out what’s going on they keep transferring me to people I can’t understand. Its a mess
Response from Best Buy
September 29, 2024
Hello, Devon,
I appreciate you taking the time to write us regarding your order. I understand where you’re coming from, as it’s never pleasant to find out an item has been delayed. While we do everything we can to ensure orders are available quickly, sometimes there may be delays due to circumstances beyond our control. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 64256465. We look forward to hearing from you.
Sincerely,
^Deysha
Cody M
September 29, 2024
4 out of 5
Typical Best Buy. Staff is friendly and helpful can answer your questions with ease.
Clint
September 19, 2024
5 out of 5
Josh (manager) is doing a great job running this store. I’ve had multiple interactions with this team over the last couple of weeks. Helped me get squared away with my wife and I’s new IPhones. Thanks again-
steven M
September 08, 2024
1 out of 5
We went in picked out a dryer had to go get assistance from a rude lady who gave us to a rude guy who wanted us to sign before he would explain what we were being charged for. When asked about the charges he insisted we sign first. Needless to say we left and won’t be back.
Response from Best Buy
September 08, 2024
Hello, Steven,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon