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Best Buy Morehead City
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Morehead City
How do I check product availability at the Morehead City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morehead City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morehead City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morehead City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1276 reviews)
Mary
March 10, 2026
5 out of 5
Helpful, friendly and knowledgeable.
Waterway D
March 02, 2026
1 out of 5
Terrible customer service! Unbelievable that they don’t have a store manager.
Response from Best Buy
March 02, 2026
Hello,
Thank you for sharing your review. We aim to provide great customer service and would like to learn more about your visit, as we can see that we appear to have missed the mark.
Please send a private message to us on Facebook (https://bby.me/cb58e3), Twitter/X (https://bby.me/3ef1c6), or Instagram (https://bby.me/wnufhd). Please mention "Google review 124900."
The g
March 02, 2026
1 out of 5
Rude and unprofessional Chris who claims to be the store manager comes at me aggressively because I’m reporting that I’m unhappy with the geek squad service I’m receiving. I then ask for his supervisor and he tells me he is it there’s no one above him. I called Best Buy/ geek squad 800 number and the customer service agent ask to speak with the manager and my phone is on speaker so I can here them and the agent is being rude saying ”what’s this guys problem is he just another complainer”. Unbelievable the level of unprofessional customer service from Best Buy.
Response from Best Buy
March 02, 2026
Hi there!
It's important to us that you receive the very best customer service possible. Hearing that this was not the case is frustrating and we'd like to look into this further. Please send a private message to Facebook (https://bby.me/58g8f1), Twitter/X (https://bby.me/6zp52r), or Instagram (https://bby.me/qr9zhr). When doing so, please reference Google Review 124895.
Melissa
January 07, 2026
5 out of 5
Staff is so helpful. It is so nice to have a place in town where they will find an immediate solution to your tech problem. They didn't try to oversell me. They just sincerely cared about helping. Very knowledgeable about their products too.