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Best Buy Morehead City
5171 US Highway 70 W
Morehead City, NC 28557
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Morehead City
How do I check product availability at the Morehead City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morehead City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morehead City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morehead City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1210 reviews)
steven M
September 08, 2024
1 out of 5
We went in picked out a dryer had to go get assistance from a rude lady who gave us to a rude guy who wanted us to sign before he would explain what we were being charged for. When asked about the charges he insisted we sign first. Needless to say we left and won’t be back.
Response from Best Buy
September 08, 2024
Hello, Steven,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
Edgar A
September 05, 2024
5 out of 5
I bought my Cyberpower PC from this best buy and it works great!
Don J
September 04, 2024
1 out of 5
I bought a 75” TV and within 3 weeks the top seal of the screen became unsealed and it continued to loosen to the point that even a little gnat was behind my screen. The store wouldn’t do anything. It got worse and just yesterday the screen cracked and now I have a TV that I can not watch in less than 2 months. The TV was on sale and even with that, I lost almost $800. Unless you buy their extended warranty that they push, they won’t stand behind anything. For and item that defective in a matter of a few weeks they should have replaced it. I got the excuse, we didn’t make it. But if they sell it they should stand behind it
Below I was asked to document it from Best Buy, Why would I want to bother, nothing is being done for me. Notice they didn’t say they would look into it, or better yet replace it, they should have replaced it when I first reported it and showed the seal broken and all the light coming through on the ceiling, or the bug in it. I’m not interested in helping you document it. I’m having Walmart deliver another one today and I’m just out the $. Customer service after the sale is a thing of the past.
Response from Best Buy
September 04, 2024
Hello Don,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64156956. We look forward to working with you.
Regards,
^Aaron
D A
August 21, 2024
1 out of 5
Best buy credit card and services are the worst do not get it. They charge an auto renewal fee and their support is incompetent to cancel your account or tell you what it was for. Still fighting them.
D Amick
Response from Best Buy
August 21, 2024
Hi there,
Thank you for sharing this review with us here. I'm concerned to hear about this, and understand it would be frustrating if the service you received with your My Best Buy Credit Card didn't meet expectations. We'd be happy to discuss this further with you to understand your experience and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb