After receiving zero help, I decided on a Samsung monitor. There were 2 for the same price.
After waiting 10 minutes for a cashier, the item rang up 33% more than the marked price.
When I questioned the cashier, he told me that the price tag didn't update and that was the price. When I questioned it again the cashier said I should just understand.
The manager comes over and says it will take 20 minutes for him to update the system. He then proceeds to walk away and started to help other customers.
This place is not run well and the customer service is horrible.
Response from Best Buy Outlet
June 16, 2026
Hello, James,
Thank you for reaching out to us here. We understand how important excellent customer service can be for a great deal, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 173467.
Facebook (https://bby.me/cTQZKz)
Twitter/X (https://bby.me/BBTTwW)
Instagram (https://bby.me/4fHAQ5)
We look forward to assisting you there.
Adventurous H
June 15, 2026
Great prices! A bit of a mess on the floor finding the right stuff, wish they had things placed together by brand - came looking for washer and dryer and tried to stay within the same brand and had to go side to side front and back looking for the same brand in both items. Also, there was about 7 employees all talking in the front not one person seemed to care we were browsing, when we finally asked for help the person seemed annoyed. Highly recommended for pricing, but make sure you bring someone knowledgeable on what you are trying to get, or have Google ready. Also, make sure you check absolutely everything!!! Some items say fair and no dents or scratches and would in fact have some on the sides (not fault of employees, this one is on the customer to do their due diligence). Again, great for pricing!!!! up to +500 in savings for amazing appliances but works as a wear house you shop on your own.
Purchased a 3500.00 stove for 860.00 and it had no issues! So excited!