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Best Buy Pineville Outlet
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Recent Reviews
3.9(2584 reviews)
MizLady
October 04, 2026
2 out of 5
Experience was a nightmare. Not so much at the store but the whole delivery process. They showed up to my house without my washing machine after I made arrangements to be home for the delivery.
jeff l
October 02, 2026
1 out of 5
I purchased a item and told it was being put on hold 30 minutes later they cancel and say I can’t get the item anymore. Try calling corporate customer service the rudest people ever I will never deal with this place again absolutely horrible.
Response from Best Buy Outlet
October 02, 2026
Hello, Jeff,
Thank you for your review. It can be frustrating when your order is given to someone else, so we understand your disappointment. We'd like to hear more and see what we can do to assist. Please send a private message to us on social media. Please include Google Review 229497 when reaching out.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Latonya O
September 29, 2026
5 out of 5
Great customer service but it's hard finding help
Norm K
September 28, 2026
5 out of 5
Salesman was patient, happy to look up comparison info, helped to make sure no missing parts.