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Frequently Asked Questions About Best Buy Crabtree

How do I check product availability at the Crabtree Best Buy?
How do I check my order status?
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crabtree stores’ holiday hours?

Recent Reviews

4.1
(2610 reviews)
Weston S
September 01, 2026
5 out of 5
Thank you Bri great manager and the other gentlemen at the customer service desk(Virginia State Univ Alum) for staying patient and helping me get my Bose earbuds that didn’t fit my ears and then exchange them. Excellent service and I was one day out of return period, they were still able to help me out. Greatly appreciated have been coming to this location my whole life and will continue. I was going to order off amazon but another reason why to go with Best Buy in store. Thank you guys!🙂🙂🙂
Michael R
August 30, 2026
1 out of 5
Rude customer service. Felt like I was at a DMV.
DIMAS C
August 25, 2026
5 out of 5
Fantástico. Rápido fácil e tem pronta entrega
Sherry G
August 24, 2026
1 out of 5
Poor customer service even by experienced sales staff.
Response from Best Buy
August 24, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.

About Best Buy Crabtree

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