Best Buy Crabtree

While I appreciate the callback from yesterday..... I think it's best to maybe have the call come from a manager who is a bit more mature and actually cares. Starting off somewhat condescending when you don't have complete knowledge of how all your financial products work, is probably less counterproductive than you think. So, I guess the goal here should be to learn and train on how your various leasing and credit processes work (and what specifically to disclose) when working with customer purchases and their information. A social security number is used for a variety of products and they don't always have to involve a credit inquiry. Working in a similar industry, I completely understand the importance of a company promoting it's own credit/financing products, but inform people first. And if the customer specifically tells which financial method to use (i.e. leasing), have a way to bypass credit products.

Excelente servicio

They were amazing. I had to go to the Geek Squad and Javon assisted me out and he was so thorough and walked and talked me through everything.

Very knowledgeable and personable on all requests and info needed to make a purchase or repair my computer.