header_logo

More to Explore

Frequently Asked Questions About Best Buy Crabtree

How do I check product availability at the Crabtree Best Buy?
How do I check my order status?
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crabtree stores’ holiday hours?

Recent Reviews

4.1
(2605 reviews)
Shawn W
August 22, 2026
5 out of 5
Went in to Best Buy to return a dorm size refrigerator that wouldn’t fit into our car. Kendra and Christine helped us at the customer service desk. They were proficient and friendly. They assisted us with ordering a replacement refrigerator to pick up in Pittsburgh. Excellent problem solving skills. Great, hassle free return.
Randy P
August 17, 2026
5 out of 5
Quick and easy find what you want in and out.
happy p
August 17, 2026
5 out of 5
Jevon was very helpful
Emma K
August 15, 2026
1 out of 5
We frequent this Best Buy, and the older man wearing a beret and glasses that is always at the front of the store makes disrespectful and disparaging comments to us almost every time we walk in. Not a great look for the greeter at the entrance of the store to be doing this.
Response from Best Buy
August 15, 2026
Hello, Thank you for your review. We want all of our customers to feel welcome and assisted while shopping in our stores, so we understand being disappointed with that experience. We would like to hear more about this. Please send a private message on social media and include Google Review 203735 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Crabtree

bestbuy.com