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Best Buy Crabtree
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Frequently Asked Questions About Best Buy Crabtree
How do I check product availability at the Crabtree Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Crabtree stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Crabtree Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2319 reviews)
Jason L
November 19, 2024
5 out of 5
Fast and efficient with a friendly staff on top.
Zero_snow
November 12, 2024
5 out of 5
Been to this place many times, and every time the employees there are always ready to help when needed. They are professional and they know their stuff, I would recommend others go see what's there.
Will V
October 30, 2024
2 out of 5
Everything is so over priced, might as well just go on amazon. Lot of things locked up and when I asked for help 5 associates standing around told me “Someone will be help you soon” waited and nothing so I just went on Amazon compared pricing and product got my own questions answered and left. Do better
Response from Best Buy
October 30, 2024
Hello, Will,
Thanks for reaching out and providing your feedback. Trying to find assistance while in a Best Buy should be easy, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64369177". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Lior H
October 28, 2024
1 out of 5
Horrible experience!!! Stay away!!! I bought a $2500 Thor over and within the first year one of the heating elements stopped working, another dial knob is not working and the gasket it falling apart…all they say is, contact Thor for warranty, while Thor International say you purchased it from Best Buy not from us, so contact them. If you want to purchase a certain brand, buy it directly from the manufacturer, even if it cost a little more it will help if you need any warranty
Response from Best Buy
October 29, 2024
Good Evening, Lior,
We certainly understand how you are feeling after an issue with your oven during the manufacturer's warranty period, and not getting the assistance you needed. We would love to look further into this with you. Please feel free to reach out to us by sending a private message to us on social media. Be sure to include your Google review in your message: #64364639.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby