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Frequently Asked Questions About Best Buy Crabtree

How do I check product availability at the Crabtree Best Buy?
How do I check my order status?
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crabtree stores’ holiday hours?

Recent Reviews

4.1
(2541 reviews)
Deborah B
April 04, 2026
1 out of 5
I bought ink canon product. The product was damaged when I opened it. I brought it back to the store and was told to contact canon. The would not reimburse me. Bad policy.
Response from Best Buy
April 04, 2026
Hello, Deborah, Having concerns with your canon ink can be difficult. In many cases ink can't be returned after being opened and may have to be replaced by the manufacturer. We understand this can be difficult and would be glad to chat with you about your concerns if you would like to reach out to us on any of our social media profiles below with Review 138511 Facebook (https://bby.me/ktheRW) X (https://bby.me/89hciV) Instagram (https://bby.me/5RHfjk)
Jay C
April 03, 2026
1 out of 5
Purchased a new device with prepaid services especially for seniors payment for 45.00 dollars every three months. That was a scam! I was told by Mint my contract is paid up through May 6, 2026. Only then, will I be able to change plans and pay 15.00 dollars monthly for 1 year. That may be bull crap too! 🧐
Silvana C
April 02, 2026
5 out of 5
Great customer service
Charles W
April 02, 2026
5 out of 5
The only place I would purchase my electronics even if it was only for the exceptional and courteous customer service.

About Best Buy Crabtree

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