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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3154 reviews)
Chintapalli P
September 01, 2025
5 out of 5
Service is great!
Brandon W
September 01, 2025
1 out of 5
Customer service is h horrendous at this location!!!
Response from Best Buy
September 02, 2025
Hi Brandon, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (https://bby.me/fkwjdn), Twitter/X (https://bby.me/xm51oh), or Instagram (https://bby.me/bc2hs6). Please also include the Google Review reference number #38168. Regards, ^Caleb
Jeremiah P
August 29, 2025
5 out of 5
Best place to buy Tech and know that you're covered if something goes wrong. As soon as I walked in I had employees scrambling to help me, and you feel like you're getting the white glove treatment.
Diana B
August 27, 2025
5 out of 5
Brought my dear friend from Outer Banks to this location so that she could purchase a computer. Great service!

About Best Buy Raleigh

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