How do I check product availability at the Raleigh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Raleigh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Raleigh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3042 reviews)
Vernon B
January 15, 2025
5 out of 5
I received good advice for a cellphone headset. Best Buy also had a medium-duty tripod.
Steve (
January 13, 2025
4 out of 5
They usually have what I need if I'm looking for an electronic that I need same day. It's the closest electronic store I have to me!
David H
January 12, 2025
5 out of 5
I had a very unique issue and Yanni McGill patiently and cheerfully helped me through it for probably a total of 2 or 3 hours. She needs a raise. Good Best Buy location.
Adam D
January 11, 2025
1 out of 5
I was looking for something in particular, gave them the SKU (item number) and they said “look over there”. 0/5 stars if that was an option.
Response from Best Buy
January 11, 2025
Hi, Adam,
Thanks for taking the time to share this review here, although it is sad to hear you were unable to reach support needed in-store. We pride ourselves on being an open and welcoming environment, and hate to hear that was not the case for you. We would like to get some more details from you, and ensure your experience is formally documented within our Corporate system for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64667572. We look forward to hearing from you!
Regards,
^Katie