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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.2
(3191 reviews)
Brad M
December 01, 2025
1 out of 5
Ordered something the Wednesday before, was told it would be ready for pickup Monday, Monday comes and only half the order is ready and no explanation why the other item is not, call Best Buy, wait over 30 minutes to talk to someone and they can’t help at all
Response from Best Buy
December 01, 2025
Hi, Brad, We appreciate you taking the time to share this review here, although we hate to hear your order was not ready as expected. We would be happy to take a look and see what we can find out. To get started, please send us a message on Facebook (https://bby.me/c4kmdw), Twitter/X (https://bby.me/b80sym), or Instagram (https://bby.me/q4qm48). Please also include a note stating you are reaching out from a Google review by including this reference number: #79594. We look forward to hearing from you!
Niroshan P
November 29, 2025
5 out of 5
Good sales associate in the laptop section
Stephanie C
November 29, 2025
5 out of 5
I received the Best Customer Service and Support with my many questions from Alyssa at the Raleigh NC store! I highly recommend you seeing them if you are in the market for an appliance for Absolutely Amazing.. Help and Customer Service! Thank You Alyssa- I had a lot of questions and even on Black Friday with all it's craziness.. I saw your care for each of your customers.. not just me! I will be looking for you for my next appliance purchase too!
Abracatabra A
November 24, 2025
5 out of 5
Good place to go shopping at anytime.

About Best Buy Raleigh

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