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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.2
(3188 reviews)
Abracatabra A
November 24, 2025
5 out of 5
Good place to go shopping at anytime.
Chris W
November 24, 2025
1 out of 5
I hope Best Buy can check their cameras to see the customer service we were provided. The manager named Casey has no patience or care for customers. It was a bad enough interaction that we will actively tell other people not to go to Best Buy. I even asked him why he was so smug with how he was speaking to us and his expressions. Multiple employees here to witness. We bought a computer 2 years ago and didn’t purchase the total membership. Only the plus level. Gently used computer has a glitch in the display which has caused it to need a full replacement at a cost of $400 for a $600 computer. Nothing can be done to help us. We asked if they could help back it up so we could purchase a new one, but that was too unreasonable of a request as it would add another $100 to our total. Best Buy sells junk electronics and makes their money on charging for memberships to fix them. Go shop local.
Response from Best Buy
November 24, 2025
Hello, Thank you for the review, I understand your experience was not what we strive for. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74456.
Aileen
November 24, 2025
4 out of 5
Trying to find a plug for my computer, lady tried to sell me the wrong cord, went back and got the right one
iraroper R
November 19, 2025
5 out of 5
I'd give this store a ten if they continue to hire employees like "Liam" Liam has customer skills that others need to learn from. Thank you Liam.

About Best Buy Raleigh

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