I tried to by this Backbone Pro today and the listed price was $69. I took it to the front and they said it was $169. One woman said that if I took a picture, they'd match the price. So I went and did that, came back and another woman said they couldn't do it. I explained that this was the listed price and she looked up the serial number and said it was for a different product, but how am I as a customer supposed to know that? You're showing a Pro controller, on a Pro display unit with this specific price ON THE DISPLAY. She refused to match the price when this was clearly their mistake. I instead purchased what I was looking for on Amazon while in the Best Buy parking lot and will not shop here again.
Jacqueline S
August 09, 2025
Blake was very helpful with shopping for a new appliance. He was patient and kind and helped me understand my options.