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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3178 reviews)
Laurence O
October 27, 2025
1 out of 5
I've been having rotten luck with showing up at a best buy location looking for something that I need only to find it's not in stock at that location. So I tried to call to ask if it's in stock ahead of time, possibly saving myself a 20min trip, and of course, the number on Google Maps is the corporate AI run around number. My dislike of best buy is growing by the day. Such a tragic shame...
Jonathan B
October 22, 2025
1 out of 5
Bought a 77unch TV to have installed. Wait time was 2.5 weeks. I confirmed my delivery time the day before with Best Buy. They said one time. Get a call day of for a different delivery time. No problem I adjusted with the person who is at the house which is 9am-12p. Before it was 11-2p. Delivery team (a third party company). Calls and tells me at 9:30p that Best Buy didn’t have the TV at the warehouse. Best Buy says I have to wait another week and they are crediting me $100… To spend $2k and have to Wait 3.5 weeks seems unreasonable and the $100 credit while nice isn’t enough. I will update if they do try to make it right.
Response from Best Buy
October 22, 2025
Hello Jonathan, Thanks for reaching out and providing your feedback about your TV delivery. We would like to see if we can help in any way to improve your experience. Can you contact us when you get the opportunity? To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #59066 in a private message. Facebook (https://bby.me/20c9hb) Twitter/X (https://bby.me/4q0lsk) Instagram (https://bby.me/votw78) Thanks,
Marcenaria C
October 19, 2025
5 out of 5
Lugar incrível com muitas opções boas em tecnologia
Jaymie P
October 14, 2025
1 out of 5
Someone was at your store this evening using my debit card information to make fraudulent purchases (got the bank notification for your specific store). Unfortunately, all of your listed numbers go to corporate, who apparently, cannot transfer to actual stores. I was hoping to get in touch with you real time to stop this person from continuing to attempt to use my card and contact law enforcement. You should really consider posting SOME sort of direct contact information.

About Best Buy Raleigh

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