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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3145 reviews)
Luis b
August 13, 2025
5 out of 5
Excelente trato
Brian M
August 13, 2025
1 out of 5
I tried to by this Backbone Pro today and the listed price was $69. I took it to the front and they said it was $169. One woman said that if I took a picture, they'd match the price. So I went and did that, came back and another woman said they couldn't do it. I explained that this was the listed price and she looked up the serial number and said it was for a different product, but how am I as a customer supposed to know that? You're showing a Pro controller, on a Pro display unit with this specific price ON THE DISPLAY. She refused to match the price when this was clearly their mistake. I instead purchased what I was looking for on Amazon while in the Best Buy parking lot and will not shop here again.
Jacqueline S
August 09, 2025
5 out of 5
Blake was very helpful with shopping for a new appliance. He was patient and kind and helped me understand my options.
michelle f
July 31, 2025
5 out of 5
Staff was pleasant!

About Best Buy Raleigh

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