Hayden and James, had a lot of patient with me, they helped me a lot and that's why I'm a long time standing customer here and I buy products from here all the time.
mickey d
December 08, 2025
Always like going to best buy.So glad they still operate a brick n mortar store.Most of the time I prefer to physically see what I'm interested in buying.Yeah amazon is great.But a picture just cant sell me on a product like seeing in person.And the fact I can have my purchase right away.
Ordered something the Wednesday before, was told it would be ready for pickup Monday, Monday comes and only half the order is ready and no explanation why the other item is not, call Best Buy, wait over 30 minutes to talk to someone and they can’t help at all
Response from Best Buy
December 01, 2025
Hi, Brad,
We appreciate you taking the time to share this review here, although we hate to hear your order was not ready as expected. We would be happy to take a look and see what we can find out.
To get started, please send us a message on Facebook (https://bby.me/c4kmdw), Twitter/X (https://bby.me/b80sym), or Instagram (https://bby.me/q4qm48). Please also include a note stating you are reaching out from a Google review by including this reference number: #79594. We look forward to hearing from you!
Niroshan P
November 29, 2025
Good sales associate in the laptop section