header_logo

More to Explore

Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3164 reviews)
Julia R
September 14, 2025
1 out of 5
Horrible experience
Response from Best Buy
September 15, 2025
Hello, Julia, I can fully understand the desire for an overall positive experience when shopping with Best Buy. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #43564 in your message. You can find us here: Facebook (https://bby.me/r9dzoh) Twitter/X (https://bby.me/h4l4nr) Instagram (https://bby.me/096cut).
Reda R
September 14, 2025
1 out of 5
Worst branch Especially return center
Response from Best Buy
September 15, 2025
Hey there, Reda, We understand your concerns surrounding a disappointing experience with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/8i71wv), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #43565"
Nasser N
September 14, 2025
1 out of 5
Very bad treatment
Response from Best Buy
September 15, 2025
Hi, Nasser, Thank you for taking the time to share your experience with us. What you've mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let's get this looked into further for you. Please send us a message through our social media channels on Instagram (https://bby.me/sryuca), X/Twitter (https://bby.me/7kz4w9) or Facebook (https://bby.me/20hc9d) with the details of your situation, along with Google Review 43563. We look forward to hearing from you.
Nasser R
September 14, 2025
1 out of 5
Scam! Bought a new phone with defective vibration, and they still charged me $45 restocking fee. Never buying here again.
Response from Best Buy
September 15, 2025
Good morning, Thanks for sharing this, We'd like to look into why the fee was charged with you. Can you send a private message on one of our social media platforms, Facebook (https://bby.me/zx2owq), Twitter/X (https://bby.me/9qzl0l), or Instagram (https://bby.me/pbbh1g), and include a reference to your "Google review #43596"?

About Best Buy Raleigh

bestbuy.com