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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3206 reviews)
Hugo “
December 23, 2025
5 out of 5
It’s always great to shop at Best Buy. I really enjoy technology, and this store is usually my go-to place. Even though customer service isn’t always what it used to be, that’s not an issue for me because I usually know exactly what I’m looking for when I walk in. The store is clean, well organized, and checkout is fast. I’ve been buying from here for many years and overall I’ve always had a good experience. Definitely a solid place to shop for electronics.
Dee B
December 23, 2025
5 out of 5
Casey helped us get a phone and was kind and knowledgeable.
Caitlin
December 22, 2025
5 out of 5
I bought a new phone on the Samsung website for pickup at this Best Buy location. The store was super crowded with last minute Christmas shoppers when I arrived after getting my "your order is ready for pickup" email. I ended up going to the wrong place in the store to try and pickup my order using my phone number, not realizing that you have to give them the barcode from your confirmation email. Basically, I made it as hard as possible to find my order (unintetionally!). The manager is who helped me find my order, and he was so patient throughout the transaction. Thank you Balach for being kind. Hope you have a Happy New Year!
Nancy W
December 22, 2025
5 out of 5
I've had good luck so far w/ what I've bought from this company. Good service and quick delivery. Prices very competitive.

About Best Buy Raleigh

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