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Recent Reviews

4.1
(1381 reviews)
Devin m
February 25, 2020
5 out of 5
Easy to use appliance recycling service, friendly staff and lots of parking per briar Creek standards
James R
February 22, 2020
4 out of 5
22Feb2020 - store is closing March 7, 2020.
Bradley S
February 18, 2020
3 out of 5
I visited this location about a week ago to do some research on smart home devices & prices. Walking in the door, I saw a sign posted that stated that this location would be closing permanently as of March 7th, 2020, if I recall correctly. I was not surprised that this store is slated to be closed - I lived in the Brier Creek area for years and this was my local Best Buy store. I don't know if it was down to the associates, location, smaller square footage of the store, or something else, but I have never really been impressed by this location. In the past, save for one positive experience when I purchased an NVIDIA Shield TV on a snow day just after the store opened and I was practically the first customer of the day, I always had issues finding the items I wanted had no stock at this store and ended up just visiting the Crabtree location instead. I'm sad to see BBY closing locations but I'm glad that I've since discovered other stores that consistently have better stock and associates that tend not to be as pushy and are very helpful (Knightdale is a good example). I know I'll personally be frequenting the Knightdale and Crabtree stores as I've had the best experience with these and they are now my closest stores after this location closes.
crazysteve 0
February 16, 2020
3 out of 5
Less choice compared to most best buys
Response from Best Buy
February 25, 2020
Hello Crazysteve 0, thank you for taking the time to share your review with our Brier Creek location. I understand the frustration caused when a store doesn’t have the inventory you’d expect. While our stores carry a limited selection due to physical space constraints, we have a much larger selection online at www.BestBuy.com or on our mobile app. After purchasing your products online, you can select to have them shipped right to your home, or have your order set for Store Pickup in as little as an hour. If you would like to share more information about your experience, please email us at ReviewSupport@bestbuy.com. We appreciate your feedback and hope to see you again soon. Forrest Best Buy Support

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