Frequently Asked Questions About Best Buy Waynesville
How do I check product availability at the Waynesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waynesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waynesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1705 reviews)
Jamie K
June 16, 2026
1 out of 5
So we bought a washer and it broke within 6 months and we scheduled a repair for them to come out the told us 1 day we took that day off then they sent us an email that it would be the following day after they said the day it was suppose to be they have trash electronics and trash washers and there employees have very bad attitudes I would come to this store ever again people don't buy anything from them there's a reason their going out of business
Response from Best Buy
June 16, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that your repair appointment date was changed. We get why that may be frustrating for you. We're happy to take a look into this matter.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 173326 in your message to us.
X: https://bby.me/qbIelV
Facebook: https://bby.me/GIWouX
Instagram: https://bby.me/yoOX0Q
M K
June 16, 2026
1 out of 5
I bought a washer 6 months ago and it broke.called there home service and go the run around.went in the store for help and they wouldn't do anything specifically the Grey haired manager or whatever he was He was lazy couldn't even walk over to a computer or try to help in any way I would stay away from here
Response from Best Buy
June 16, 2026
Hi,
Thanks for leaving your review. We understand why you would be upset with your washer not working as expected and not being able to get the help you needed. We are happy to take a look.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 173327 in your message to us.
X: https://bby.me/hHNRB1
Facebook: https://bby.me/jNFFB4
Instagram: https://bby.me/QO3Vgc