'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Waynesville
How do I check product availability at the Waynesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waynesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waynesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1715 reviews)
Gail K
July 16, 2026
5 out of 5
Out extended warranty on our 50" TV proved beneficial! David and another Geek Squad associate gave us excellent service today; very pleased with their professionalism, courtesies and quick service! Thank you, Best Buy, for the service provided by these two associates! Very much appreciated!! Jim & Gail Kimble
Ricky G
July 09, 2026
5 out of 5
Andrew in the Geek Squad provided a personable, rapid resolution to my laptop camera accessibility. He made me feel like a treasured Total Tech member.
Alex N
July 09, 2026
5 out of 5
Dallas was extremely helpful and knowledgeable, was very honest with me about what my best options were and the whole team seemed to genuinely care about my experience shopping. Andi was also very helpful and kind. Everyone that helped definitely made me want to return as a shopper.
Will
July 08, 2026
1 out of 5
Went in today with the intent to purchase a TV. I found one I liked, but it had 3 different prices on it between 200-299. Waited about 5-8 minutes for help, had to ask someone finally. When I showed the guy the TV I wanted and the 3 prices listed on it, he said that none of them were the listed price, and that 'they' should have already taken care of this. Offered no additional help, discount, or to make it right buy selling it at one of the 3 prices shown directly on top of the tv. Feel free to reach out because I liked this place, and hopefully just had bad service.
Response from Best Buy
July 08, 2026
Good Afternoon, Will,
We absolutely understand how you are feeling after not getting the assistance you needed when reviewing a TV you were looking to purchase. We would be happy to review this further with you. Please start by contacting our team via private message on social media. In your message, make sure that you include your Google review case ID: #184740.
- Facebook (https://bby.me/VMnz0W)
- Twitter/X (https://bby.me/7KfyHK)
- Instagram (https://bby.me/gz7SLS)