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Best Buy Waynesville
Services Offered
Geek Squad Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Waynesville
How do I check product availability at the Waynesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waynesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waynesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1668 reviews)
Neil B
October 03, 2025
4 out of 5
Well staffed. Easy to get assistance.
david d
September 29, 2025
1 out of 5
Web states products are in stock. Get to the store and products not on display or in stock! Tried to buy a fridge on the floor that was marked down and they wouldn't sell it! Manager was of no help. Now I understand withe store was empty.
Response from Best Buy
September 29, 2025
David,
Thank you for the review. I can understand your frustration with not finding an item in stock. Because customers who are currently in our stores, as well as those who may be ordering online may also be shopping for this model, our support teams can’t typically guarantee an item will be available, even if our system shows that it is. Product that is ordered online often ships from our retail stores, which can impact the inventory minute by minute.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 49788.
Randy R
September 29, 2025
4 out of 5
Only place to carry the item I was searching for.
Caroline L
September 21, 2025
1 out of 5
I am from out of town but my family is from the area. We had came up to visit and brought my grandmother a new phone to upgrade it. She went to here to disconnect her old phone and start her new phone. The Geek Squad had her in tears by the time she left. She had asked questions and the boy who was helping her was getting snippy. She apologized for asking so many questions and the boy replied “don’t worry, I’ll get more stupid questions later today”. She even tried to speak with his manager about the situation. The manager then proceeded to belittle my grandmother for not getting the newest iPhone. This was uncalled for. If you cannot be nice, don’t say anything at all. You’re in customer service for heavens sake!