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Frequently Asked Questions About Best Buy Waynesville

How do I check product availability at the Waynesville Best Buy?
How do I check my order status?
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waynesville stores’ holiday hours?

Recent Reviews

4.1
(1698 reviews)
Pamela P
April 30, 2026
5 out of 5
I came in late needing a new laptop for work and Eli and Lillian went above and beyond their job duties to make that happen. Eli knew so much about all of the laptops and the differences between them. So knowledgable. And Lillian was so kind. What a great group of people working there! Everyone was helpful from the minute I walked in and they stayed 30 min late making sure I got what I needed. Great experience.
Terri C
April 24, 2026
3 out of 5
I went asking about the smart watch selections. Pretty disappointed with their lack of knowledge for what wanted to use the phone for. I ended researching at home, bought one online. I know they are young people and their skills set is not geared for me. I left disappointed.
Response from Best Buy
April 24, 2026
Hey there, Terri We understand your concerns surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/TPbyvX), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #145659
Scott K
April 10, 2026
1 out of 5
I ordered a computer and was going to have it updated to windows 11pro before I picked up. I tried to contact them for nearly 2hrs, the only response I could get was AI which was an absolute nightmare. I finally got through to a human in their answering service. The only thing she could do was make a geek squad appointment for us to go pickup computer and carry across store to geek squad to start the download. I finally gave up and canceled order
Response from Best Buy
April 11, 2026
We understand the frustration when your experience did not meet your expectations when ordering with Best Buy. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/DEuxce), Twitter/X (https://bby.me/l58WES), or Instagram (https://bby.me/Pn9P1a), and mention your Google review, 140530.
Stephenie A
March 18, 2026
5 out of 5
Everyone in this store is super helpful and nice Every time I go in. It is such a pleasure shopping here.

About Best Buy Waynesville

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