after making a large purchase and needing assistance with my best buy card account, i called and they wont even let me speak to an authority.
will never shop bb again.
poor customer service 👎
Out extended warranty on our 50" TV proved beneficial! David and another Geek Squad associate gave us excellent service today; very pleased with their professionalism, courtesies and quick service! Thank you, Best Buy, for the service provided by these two associates! Very much appreciated!! Jim & Gail Kimble
Andrew in the Geek Squad provided a personable, rapid resolution to my laptop camera accessibility. He made me feel like a treasured Total Tech member.
Dallas was extremely helpful and knowledgeable, was very honest with me about what my best options were and the whole team seemed to genuinely care about my experience shopping. Andi was also very helpful and kind. Everyone that helped definitely made me want to return as a shopper.