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Frequently Asked Questions About Best Buy Waynesville

How do I check product availability at the Waynesville Best Buy?
How do I check my order status?
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waynesville stores’ holiday hours?

Recent Reviews

4.1
(1700 reviews)
Tyler T
May 04, 2026
1 out of 5
I’m not one to do this but other consumers needs to be aware. I would give zero stars if I could! Avoid this place at all costs. They are a bunch of crooks who would not replace a broken TV OUT OF THE BOX!! Called us a bunch of liars and said it was our fault when it wasn’t. Manager Brad Davis is a special kind of jerk. Be warned and Stay FAR FAR away from this location!!
Julie P
May 04, 2026
4 out of 5
Super nice guys to work with. They are knowledgeable and understandable. Same with the guys on the floor. They do not carry laptop batteries was the only problem I ran into.
Pamela P
April 30, 2026
5 out of 5
I came in late needing a new laptop for work and Eli and Lillian went above and beyond their job duties to make that happen. Eli knew so much about all of the laptops and the differences between them. So knowledgable. And Lillian was so kind. What a great group of people working there! Everyone was helpful from the minute I walked in and they stayed 30 min late making sure I got what I needed. Great experience.
Terri C
April 24, 2026
3 out of 5
I went asking about the smart watch selections. Pretty disappointed with their lack of knowledge for what wanted to use the phone for. I ended researching at home, bought one online. I know they are young people and their skills set is not geared for me. I left disappointed.
Response from Best Buy
April 24, 2026
Hey there, Terri We understand your concerns surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/TPbyvX), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #145659

About Best Buy Waynesville

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