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Best Buy Wilmington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Wilmington
How do I check product availability at the Wilmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3808 reviews)
Austin M
November 19, 2024
5 out of 5
Easy to find everything and the associates are helpful without being overbearing. It's no microcenter, but it's the only place around here to get computer parts in person. Glad they price match!
Jack B
November 18, 2024
1 out of 5
Absolutely terrible service.
Ordered and paid for an item. I was told I'd be able to pick it up this afternoon.
Get here item was sold to another.
Drove over an hour to get here. All I get was I'm sorry. I left work early to get here.
No pay for my time wasted or gas money to drive here.
Plus the fact I've injured my back, partially disabled right now and can't hardly walk.
Who is going to be held accountable for such disastrous behavior.
Not to mention I've already spent several thousand dollars in this Wilmington store for appliances in homes I'm building...
Best Buy you'll never get another penny from me.
I give you a negative number.
Such a terrible way to do people, especially the disabled...
I hope y'all are happy because you're going to lose several more thousands of dollars for appliances I'll get elsewhere....
Response from Best Buy
November 18, 2024
Hi Jack Brown,
Thank you for taking the time to share your experience. I can only imagine how upsetting it must have been to drive over an hour, leave work early, and face these challenges, especially while managing an injury. This is certainly not the experience we want for our valued customers, and I appreciate you bringing this to our attention.
To address this matter further, I kindly ask that you connect with us by sending a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Additionally, include the conversation number 64441942 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to helping you with this matter.
Best regards,
^Magee
Glenn H
November 16, 2024
5 out of 5
The store is very well stocked, and the staff is knowledgeable as well as curtious.
Joe A
November 11, 2024
4 out of 5
Competitive prices, stores still are laid out terrible.