The store and people there are great but do not sign up for the BB Credit Card. I just got mine and attempted to sign on just to ensure I had auto pay set up. Best Buy has there system set up to ensure that you forget to make payments, get pushed into interest and into the cycle of never ending credit interest. I paid the full $1,300.00 balance immediately after realizing how they had designed their interface. DO NOT USE THE BEST BUY CARD, if you are not well versed in credit do not use it.
Response from Best Buy
July 31, 2025
Good Evening, Allen,
We certainly understand how you are feeling after issues occurred while utilizing the Best Buy Credit Card. We'd love to connect with you and look further into these concerns. Please feel free to send us a private message through social media, so we can help.
- Facebook (https://bby.me/ioeacz)
- Twitter/X (https://bby.me/gunvu0)
- Instagram (https://bby.me/dgkcha)
When you unknowingly buy damaged items from this store just know no matter the time frame best buy this location will not refund your money very inconvenient
Response from Best Buy
July 28, 2025
Hello and thanks for reaching out on Google, PJ.
We understand the frustration when your item is damaged, and we would like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/aboud5), Twitter/X (https://bby.me/ba6tck), or Instagram (https://bby.me/d4apkf), and mention your Google review, 21574.
Regards,
^ Graham
For the most part it’s a good store but they make you wait a long time in line for online pickup
I arrived just as they opened upon going inside I was greeted by a young clerk while talking about game consoles that I was intending to buy, a supervisor walked up between us and told the clerk to help a different customer now the clerk was puzzled I told him to go ahead and help the other customer when he finished he found where I had gone to and apologized for his supervisor then proceeded to assist. After buying the consoles I asked to speak to the main manager that was at the store the clerk was told they didn't have time to talk to me to handle the matter. I complimented the clerk and left