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Frequently Asked Questions About Best Buy Wilmington

How do I check product availability at the Wilmington Best Buy?
How do I check my order status?
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilmington stores’ holiday hours?

Recent Reviews

4.1
(4173 reviews)
Krystal K
October 25, 2026
5 out of 5
Great people at the GeekSquad at this location, cant say anything about the bestbuy staff we didnt interact.
Morita
October 19, 2026
5 out of 5
I want to give a thank you to Richard who was so helpful! We were in the store to purchase a laptop, tv and printer and he was knowledgeable in every product!
beezelbuzzel
October 16, 2026
1 out of 5
Don't preorder anything from Best Buy. They won't honor the preorder, but they'll 100% keep your money for almost 2 weeks after cancelling. Taking a preorder just to cancel it 5 weeks later, then having to wait an extra 2 weeks for a refund is pretty wild. The whole point of a preorder, is to pay for, and reserve a copy of something before it becomes available to ensure it's received. My money was tied up for almost 2 months just to not end up with an item I bought. Lame. 👎
Melanie L
October 14, 2026
1 out of 5
I walked in and spoke to someone at geek squad about wiping my laptop and purchasing a new one. Neither happened. I walked out with nothing after 5 minutes of no one even noticing me. I would have understood if only someone would have told me it would be a few minutes. Very sad experience
Response from Best Buy
October 14, 2026
Hello, Melanie, We appreciate you taking the time to share your feedback. Getting assistance with a purchase and service should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/iuVKaf), Twitter/X (https://bby.me/nRuozJ), or Instagram (https://bby.me/400dZR). Please reference Google Review, #238098.

About Best Buy Wilmington

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