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Frequently Asked Questions About Best Buy Wilmington

How do I check product availability at the Wilmington Best Buy?
How do I check my order status?
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilmington stores’ holiday hours?

Recent Reviews

4.1
(4139 reviews)
Larry N
August 23, 2026
1 out of 5
The geek squad inside is a joke they keep rescheduling you and when you do come in they can’t do the work so if you try to make an early appointment they don’t have any I think it’s just a rip off
Response from Best Buy
August 23, 2026
Hello Larry, We can see why you’d be upset if you have constantly been getting rescheduled, and we’re really grateful you took the time to share your experience with us. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #209020 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/Wom5HA) • Twitter/X (https://bby.me/YJCjYT) • Instagram (https://bby.me/V5Vg5N)
Ralph C
August 23, 2026
5 out of 5
Ordered online helped me transfer all my data and was very helpful.
Kyle W
August 22, 2026
4 out of 5
I have bought many items from this location and never an issue. Just if your looking online to see if they have it, be sure to call and check first. Otherwise all employees are very friendly and helpful.
Anthony P
August 21, 2026
1 out of 5
You know I expect better but then again how much can you expect from a bunch of idiots…. Tired to buy some Lego packs that where on the shelf and they would not sell them to me… you literally have them on your shelf it’s your mess up if they are not supposed to be on out yet... Then I get Meta Ray bans haven’t had them for 6 months and they don’t work. they will do nothing to help you… they have a year warranty but yet they make you go through Ray ban only won’t help you at all. I will never buy another thing from Best Buy…
Response from Best Buy
August 22, 2026
Greetings, Anthony, Thank you for leaving a Google Review. It fully makes sense to need assistance when it comes to products on the sales floor that aren't for sale. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #207917" for reference. You can find us here: Twitter(X): https://bby.me/rdoA0x Facebook: https://bby.me/lbRcFQ Instagram: https://bby.me/xYoSVp

About Best Buy Wilmington

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