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Best Buy Wilmington
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Wilmington
How do I check product availability at the Wilmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3863 reviews)
C C
February 11, 2025
1 out of 5
My debit card information was stolen from their card reader. Don’t know if they have a skim on it but I’ll never be back
Response from Best Buy
February 11, 2025
Hello,
Thank you for leaving us a review. As a consumer myself, I understand the importance of feeling secure and ensuring that personal information is protected during the purchasing process. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64802688" when reaching out via social media.
Thank you,
^Ruby
Zachary B
February 08, 2025
5 out of 5
It's a Best Buy. If you've been to one, you know what you're looking at here. They're all the same.
Friendly staff, geek Center is actually knowdgable(something that is not the same across every best buy).
Jordan N
February 06, 2025
5 out of 5
Most of the people here are actually super helpful and nice. I do a lot of online pickup orders and Stephanie has helped with a lot of them. She has been kind every time and helped me out with a warranty fix once as well. This Best Buy is actually a solid one with mostly good people.
April M
February 04, 2025
5 out of 5
Wanted to thank Associate Danielle for her patience with us and we were on the struggle bus with two gift cards. A simple purchase turned into 15 mins of gift card nightmare. She was helpful and calm.