Best Buy Wilmington

When you order something and it states by end day. That means end of Day!! I predict this company will hopefully fold seeing the pattern of incompetent people run this business is clear. A sad response will mentioned i am sure. Bottom line Best Buy is a terrible company and the leadership matches that.

If looking for a TV or Appliances to computers they have it all

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Be careful when buying GeekSquad warranties from here. I bought a Samsung OLED for 2600 dollars only for it to to be broken. Called them up, told me to bring it back, that was cool. When I got back to the store another guy dragged a new one out and flipped it into the bed of the van we were using. Sketchy, but alrigh I guess, I was happy they swapped them out with no hassle. Fast foward and the power board faults out 4 months later. When buying the TV the guy (who told me hes worked there for 6 years) tried selling me on the Geeksquad warranty, told me that it was so much better because: a) They cover burn in and other things manufacturers dont b) They come to your house same or next day and either fix it/replace it c) If they cant fix it they give you the money back towards a new TV His words "You wont be long without a TV in case something happens, and you wont have to deal with the manufacturer who will take weeks to a month to get to you" . He told me this while I checked out with the Samsung TV, so he knew the brand and how im assuming this only applies to certain brands. So again, fast foward 4 months, the power supply faulted out. It has not been easy getting in touch with Geeksquad, and the two times ive reached an actual person I was told I have to go through the manufacturer since the first year is with them. The Geeksquad warranty comes in AFTER the manufacturer warranty expires. for 600 dollars. Thats not what he told me. Thats not what I would have done when buying the TV. Its not Best Buys fault that the product is broken, however its some serious shady manipulation of words and expectations to round you into an extended warranty and Samsung is not a quick or easy experience either. Ive read online that you can use your GS warranty instead and they will consider it fulfilled but I was informed that is also wrong. Just shady. Be careful about Samsung TV's (20% power board fail rate on the 77in S90D) and be careful when believing the employee's speech on fast,guaranteed service to avoid dealing with the manufacturer). I wont make this mistake again, hope this helps someone looking to buy an expensive TV from them.