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Frequently Asked Questions About Best Buy Wilmington

How do I check product availability at the Wilmington Best Buy?
How do I check my order status?
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilmington stores’ holiday hours?

Recent Reviews

4.1
(3997 reviews)
Robert S
November 05, 2025
1 out of 5
Made an appointment to buy an Apple phone as directed in the on line sale add. Was told by the manager Isaac Dollar that he didn't know anything about appointments. Later repeatedly told me that I am the only person to ever use that service. Had someone assist me after a long wait who was rude and questioned the validity of the add and required me to pull it up on my phone. I left and will never shop at Best Buy again.
Sam V
November 05, 2025
1 out of 5
I tried to buy a phone out right in full and was told I couldn’t because I have a business AT&T account. What a joke shouldn’t Matter personal or business if you are paying for something out right. I’ll order my stuff online from now on and it want be from Best Buy. Lost my business!
Wayne M
November 03, 2025
5 out of 5
Jonathan (Best Buy / Lively) was tenacious and didn’t give up for 3 hrs until we had a working SIM card
Renee B
November 01, 2025
5 out of 5
The sales personnel really know thier products. I'd rather buy computer equipment in person than online.

About Best Buy Wilmington

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