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Frequently Asked Questions About Best Buy Wilmington

How do I check product availability at the Wilmington Best Buy?
How do I check my order status?
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilmington stores’ holiday hours?

Recent Reviews

4.1
(4163 reviews)
Ridgely R
October 03, 2026
5 out of 5
Excellent service. Complete phone and computer check. 1-3 days on computer. Checking, tune-up. Diagnosis.
Real V
September 30, 2026
1 out of 5
Very bad customer service. They let people line up for pokemon and fight in the lines. Employees don't do anything at all. Right in front of children. No care for safety.
Response from Best Buy
October 01, 2026
Hello, Thank you for reaching out with your feedback, as it helps us to improve. We want every visit to our store to be a great experience, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/gWaj3j), Twitter/X (https://bby.me/a5WFZR), or Instagram (https://bby.me/Lz3yLU). Please reference Google Review, #228665.
K P
September 30, 2026
5 out of 5
I go to Best buy because they have the geek squad and they have taken care of me every time at no charge I am a geek squad member
kurt s
September 30, 2026
5 out of 5
Bought a vacuum for my son at college and the unit wasn’t coming up during the checkout process. The associates worked on the issue for a few minutes and got it sorted out. Nice, clean, large store.

About Best Buy Wilmington

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