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Best Buy Wilmington
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Wilmington
How do I check product availability at the Wilmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3985 reviews)
Star E
October 12, 2025
5 out of 5
I came to the store on October 11th for 20 mins browsing at laptops since I’m starting school here soon, did an extensive amount of research before entering a store . I went to see what this store had in person and wanted to compare to other local stores . Tektober had some amazing sales . A couple employees Paul and Kenneth offered to help me with any questions and concerns. Told them I was browsing and I may be back tomorrow to make a purchase. I came in today the 12th (last day of this sale for the week) and both Paul and Kenneth greeted me and recognized me today , kindly offered me all the help I needed and I made a purchase . Omni book for $400 off retail price . Thanks to yall and the team! Incredible machine for my budget ! I made sure I got the 2 guys name because they were cool chill and wasn’t trying to convince me to make a purchase. They only enhanced my shopping experience and gave me plenty room to breathe and gave me all the right info.
Angel T
October 07, 2025
4 out of 5
Good customer service. Knowledgeable about the TV's we were interested in.
Jeremy D
October 06, 2025
5 out of 5
Great
C S
October 05, 2025
5 out of 5
Very helpful and knowledgeable staff