Frequently Asked Questions About Best Buy Wilmington
How do I check product availability at the Wilmington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilmington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilmington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilmington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4050 reviews)
Barbara S
February 16, 2026
4 out of 5
Knowledgeable sales people with a huge variety of electronics. They will price match items. Ask sales agents for details
Ruth H
February 15, 2026
5 out of 5
Went to get serviced at Geek Squad regarding my laptop issues. The Geek Squad Agent: Amichai was outstanding!! He was patient, professional and educated me on some things regarding my Google New laptop. He assisted me a couple of months back and he is still amazing!! I will gladly go back and recommend many folks to use your Geek Squad team due to Amichai.. This is a reflection of his team leadership as well!!! I love this Geek Squad!
RubbleMania
February 14, 2026
5 out of 5
Hey everyone! They had a warranty change on their screen protector policy. If anyone has an issue with this call corporate! Do not be upset at the workers :) I paid my screen no problems!!
Gary D
February 09, 2026
4 out of 5
Good store. Good stuff. Great return policy. The selection isn’t what it used to be though. 😟