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Frequently Asked Questions About Best Buy Wilson

How do I check product availability at the Wilson Best Buy?
How do I check my order status?
My local Wilson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilson stores’ holiday hours?

Recent Reviews

4.2
(1759 reviews)
Misti B
November 18, 2025
1 out of 5
Well her I am- was given a delivery window of 2:30-6:30PM today. I got a text at 6 saying y’all would be here at 6:34. It’s 7:59 and where are you? We took off work for his and now yall can’t find my order?! I’ve been waiting a month today do my refrigerator. Horrible customer service!
Response from Best Buy
November 19, 2025
Hello, Misti, Thank you for taking the time to write a review. Having a delivery not go as expected can be really frustrating. A lot goes into getting ready for a delivery, so it's understandably disappointing when you're expecting a delivery and they can't locate your order. We'd be happy to look into this for you and see what we can do to assist. Please send a private message on social media. Kindly include Google Review 71270 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Lizzie N
November 12, 2025
5 out of 5
We ran in real quick to grab a couple of items for my husband and the place was spotless. The staff was helpful throughout our visit and checked on us to make sure we found everything ok. When we were ready, they helped us to the register and we maybe stayed 10 mins max. Thanks for your help and quick service!
10Nisha B
November 12, 2025
2 out of 5
Employees prejudged and where occupied with each other so I took my money to Wal-Mart
Response from Best Buy
November 12, 2025
Hey there, Nisha, We understand your concerns surrounding your recent visit and not receiving support. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/li2fp8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #68209".
Monique J
November 09, 2025
2 out of 5
Was sold wrong part!

About Best Buy Wilson

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