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Services Offered
Geek Squad Services
Car & GPS Installation Services
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Google Home Experience
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Frequently Asked Questions About Best Buy Wilson
How do I check product availability at the Wilson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1736 reviews)
WAYNE C
August 31, 2025
1 out of 5
Customers beware, With the last yr I purchased car audio equipment on their website and warranty it was defective right out of the box returned it. Recently purchased a Pixel 9a with a warranty less than two weeks 9/17 ago I cracked screen. Purchasing off the web or in the store web site nor employees do not explain policies when buying you return it. Less two old phone got it a BB card no replacement repair they want to buy another phone and pay for broken phone. Sales lady don't explain that when purchased. Car audio equipment to replace it I had pay extra for replacement.
JJ R
August 20, 2025
5 out of 5
The best apple fritter I've ever had
Robert G
August 19, 2025
4 out of 5
Very helpful and informative salesman and hassle free install.
NC B
August 18, 2025
5 out of 5
Very helpful staff that was able to answer all our questions and help locate items on the website and at other stores.