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Best Buy Wilson
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wilson
How do I check product availability at the Wilson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wilson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wilson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wilson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1686 reviews)
Elisea J
February 19, 2025
4 out of 5
Even though I was unable to get what I came for, the staff was extremely helpful and presented me with alternative options.
William S
February 07, 2025
1 out of 5
Went there for pokemon card release. Staff bought all the product right before opening. 0/10.
Response from Best Buy
February 08, 2025
Good Afternoon, William.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64789353" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Jada G
February 03, 2025
1 out of 5
I had an appointment on January 16th at 8 AM to get an aftermarket remote start installation done to my brand new, off the lot vehicle. The remote start installation was done perfectly, but I received my brand new car back smelling like WEED! The weed smell is embedded in the front and back seats of my vehicle. It has been 2 weeks since the installation and I still can't get rid of this smell. Again the installation was done perfectly, but I would be weary of taking my vehicle here for work to be done to it unless you want a stubborn stench of marijuana in your vehicle.
Response from Best Buy
February 03, 2025
Hello, Jada.
Thank you for reaching out. This is far from the experience we aim to provide and I can understand your frustrations and concerns with receiving your vehicle back with an odor. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and we will be happy to document this feedback as well as assist the best we can. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64773061. We look forward to working with you.
Best,
^Allison
Robert F
January 21, 2025
4 out of 5
Staff was helpful and actually easy to find. Checkout was quick and painless.