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Frequently Asked Questions About Best Buy Wilson

How do I check product availability at the Wilson Best Buy?
How do I check my order status?
My local Wilson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilson stores’ holiday hours?

Recent Reviews

4.1
(1710 reviews)
Kimberly L
June 19, 2025
1 out of 5
Terrible customer service at the Wilson NC store. We wanted to purchase 3 top of the line, high quality samsung tv's (1 - 85" and 2 - 55") and quality sound bar bundles. We talked to the floor salesman and the manager who were really helpful. But we wanted to talk to the general manager as well to go over particulars and get her help/input. The floor salesman and manager called her in front of us and told her what we was looking for and needed her help as she was needed on the floor. She responded "she was busy" and hung up. Taking our business and money elsewhere. Nikki you missed this huge sale. AND we are repeat customers. Won't vist this store again.
Lainie A
June 11, 2025
5 out of 5
All of the professionals that work there are very helpful and friendly. They made suggestions and helped me find what I needed and also put this new glass screen saver on my phone.
curtis b
May 30, 2025
1 out of 5
Patrick at the best but in Wilson nc told me they would have Pokémon cards at 3pm after arriving at 10 am so u go back at 3pm talking bout none today glad I can rely on you best buy
unlimited x
May 14, 2025
5 out of 5
I loved building my pc

About Best Buy Wilson

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