Almost all of the staff were super helpful and informative, except one dude that seemed to be actively avoiding people in tvs. But everyone else was wonderful as always.
Everyone made sure I didn't need any help.
If you need to buy something that is not on the shelf (like a laptop) look elsewhere. I was in the computer area and in line by their register, 5 associates walking around, not a single person acknowledged me or even offered help. I’ll take my money elsewhere next time.
Response from Best Buy
April 08, 2026
Hello, KP,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/blWbsq), X/Twitter (https://bby.me/9t0IGY), or Facebook (https://bby.me/rNTchQ). Please send a message with the full details of your situation. Also add Google Review 139723. We look forward to hearing from you.
Update: Shout out and sincere thank you to Zoie at Best Buy. Extremely friendly and professional.
Yeah… I’m one of those people. Can’t seem to track down the receipts for a laptop and printer I bought this year, so I’m crossing my fingers Best Buy has copies on file.
Tell me I’m not alone—who else is still pulling their taxes together right now?
Zoie was a great help! Got all my receipts 🤪