Best Buy Winston-Salem

Muy buena tienda … puedes encontrar diferentes dispositivos electrónicos… y cuenta con servicios de reparación… solo necesitan mejorar el servicio al cliente en español… y sería genial !😀

Not much of a fan, parking lot is good, location is slightly hidden behind stuff. We do need brick and mortar to buy electronics, especially in emergency but ... Walked in for a replacement cell phone, already had what we wanted to see (Moto G Stylus 2025) in mind 60% leaning towards it, hoping to see it in action and the cameras. The Best Buy display had the device very securely attached to a shelf, so can't see backside or test camera (except for the gray shelf it is attached to🤨). No one available to help us, no pressure but couldn't find an employee to help. Asked an employee who was passing by, they called for service, no one came😡. Eventually the same employee came back and helped, but she couldn't unclip or show the back of phone/camera😢. We bought it based online reviews, but they have a $45 restocking fee if the box is opened, so can't open it before purchase🙄. So after 30-40 min, waiting around, employee trying to find the device and waiting for ring up - didn't activate or open it in the store, we walk out with the phone we already saw online with now 65-70% confidence that it was the right choice 😑. So in-store purchase a bit of a waste, other than seeing the clarity of screen and watching a you tube video with decent sound🧐. Could have bought it online for same price, with free return if we didn't like it🤷. FYI - we have since transferred our Mint Mobile SIM card without issue, the phone's cameras have been working pretty good, the backside "fake leather" actually gives it a nice hand feel without case, and it looks pretty good (a case is still being shipped from Amazon, they had far better options). The built-in Stylus with useful apps and recognization of letters and numbers is very good, and when used with the stylus calculator it was simple, fast and useful. The phone storage has expandable MicroSD card, so we added a 1TB Samsung u10 card $80, bought from Amazon for less than Best Buy in store price and came next day. Overall still feeling it is a good phone at a price of $400, and with 256GB internal + 1TB SD card ($80) for pics/videos, plus case total $500(Best Buy $400 + $100 Amazon).

Ai search has broken bestbuy's website. I give them 1 star until they give us a way to turn ai search off.

A lot of things to want. The huge tvs are awesome. The Epson copiers looked to be the best buy. Facility was nice, was greeted and asked for assistance more than once. Definitely coming back soon.