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Frequently Asked Questions About Best Buy Winston-Salem

How do I check product availability at the Winston-Salem Best Buy?
How do I check my order status?
My local Winston-Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Winston-Salem stores’ holiday hours?

Recent Reviews

4.1
(5077 reviews)
Bill B
October 16, 2026
1 out of 5
Went to see why the teller didn't take off my bestbuy service protection plan the greeter man sent me to the front service teller which was happy to assist me but wrong person after 10 minutes to just be told to call number on back of my call to cancel membership so I called number remind you the teller at the front desk could find all my information but when I called the number on the back of my card Amanda answered didn't speak well English plus said for me to give all my information to him you know the deal your address your name your phone number I did all this I waited for about 15 to 20 minutes before anyone answered have the card service just to get I cannot find the information in your system I told this man the lady at the front desk service center tell me to call you because she could not help me and she found all my information on the computer the shoes why can't you I give you the same information I gave her he said sorry sir but you're not a customer I don't see your name I don't see the phone number or anything you gave me to make a long story short this guy did not help me what's the service center at the front desk and talking to this man so I called directions to store the next day they gave me the geek squad what was all I needed the reason why I'm texting you all this is because I do not know why Best buy can't just have one person check everything disable One serve car service I said but don't do a card service say Best buy on the card it i suggests get some of the news the car service too when you hire them that way I don't get to run around for over an hour and 15 minutes to an hour and a half thanks for reading all this I know it's a lot but that's what they give me a lot to say have a safe day and a blessed one too and always prosper
Rowdy S
October 14, 2026
5 out of 5
Large bookstore with lots of books, magazines, dvds, etc.
Elizabeth G
October 13, 2026
5 out of 5
Very kind and helpful!
Natalie L
October 12, 2026
5 out of 5
Went in for a warranty on my phone protector. Easy exchange and install. Lifetime guarantee

About Best Buy Winston-Salem

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