Best Buy Winston-Salem

I had an amazing experience at Best Buy Winston Salem, NC. My Samsung 65” tv blew out in less than a year. I called myself trying to be different and ventured from my beloved Sony… BIG MISTAKE. I was doing quite a bit of research on TV’s and came across the Sony Bravia 9. I love its brightness because it’s going in a brighter room and near OLED picture. I did NOT like the price tag! Best Buy tends to update their pricing every Monday and I happened to check on January 12, 2026 and it went from $2799 for the 65” to $1,999. Still felt a little bit uncomfortable at that price but Winston Salem Best Buy had saved the day! Offering the TV Open Box-Excellent for $1399. I drove from Fayetteville, NC about 2 hour drive and got it home. Took it out the box and all accessories were in the box! The TV didn’t even look like it had been taken out of the box! And Zoey who helped me at store pickup was extremely kind and amazing! The young man who helped me get it to the car was too although I couldn’t remember his name. I had a great experience! The TV retails at a whopping $2,999 and I saved more than 50% of its cost! Thank you Best Buy Winston Salem for helping me get the TV I have fallen in love with for a price that just couldn’t be beat!

Good with latest tech in most departments. Younger staff needs more training on what BB sells and how items work. Customer service on the floor needs improvement.

Everyone was really helpful

The staff there were friendly and able to quickly help me find what I neesed!