Frequently Asked Questions About Best Buy Winston-Salem
How do I check product availability at the Winston-Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winston-Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winston-Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winston-Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4688 reviews)
m r
January 16, 2025
5 out of 5
Great. Quick & easy pickup of product I ordered - even with the snowstorm, only a day delayed.
Mike M
January 13, 2025
5 out of 5
Picked up my order made online. Prompt and very little waiting.
Taylor W
January 12, 2025
5 out of 5
We all know what these places are and what they aren't. I actually had a pretty solid experience today with a young man named Elijah. He was patient, helpful and enthusiastic. He knew enough about the area we were in to make me feel comfortable asking questions and when he didn't know he went and found an answer. Can't speak for the entire store but my experience today was great.
Hunter H
January 11, 2025
5 out of 5
I just love best buy, probably my favorite store just because of the tech. Also got huge help from a worker there. Wish I remembered his name cause he was so clutch. All around great place love best buy