I’ve never had a retail experience better than this Best Buy. Buck basically personal shopped for me and had me out of there within five minutes. Absolutely excellent experience.
Ordered online for pick up, arrived a hour and 10 minutes after I ordered it. Employee explained the system was automated, I explained I would wait. After waiting I asked an employee (3 actually) to see if they could scan my item and bring it to the pickup area. Perhaps I am wrong here, but I feel somebody had a notification on their device that has pending pickups.
After sitting down for 25 minutes, I decided to proceed to purchase the same exact computer I ordered for pickup, and then proceeded to cancel my pickup order.
I don’t see why anybody would do pickup (within a hour) like the website says.
The whole point of pickup in convenience and this was a hassle and waste of time.
Got my computer but it leaves a really bad taste in my mouth about Best Buy, next time I will just order online from Amazon.
En atención estuvieron bien si tuvieron lo que buscaba y respondieron todas mis dudas lo recomiendo 👍
Kennedy was very helpful when I was buying my laptop and very kind. Def recommend this store!