Best Buy Winston-Salem

I'll be as courteous as I can saying this: Watch out for overcharging at the register! I bought a microSD card that had a price tag for $23.99. They charged me $29.99. With my receipt i went back to look at the tag just to verify. I spoke to the clerk about it. He said sometimes they update the prices in the system but fail to update the tags. Another employee offered to scan the tag for me. I saw it on his phone that was still the tag price, yet he couldn't help me with it. So I took it to the guy (a third employee) at another register asking for a refund of the difference. He yet again had to go back and scan it himself before he finally gave me a refund back. I shouldn't have to waste my time to deal with mistakes their employees make, IF they are mistakes. So please watch out for overcharging, and if it happens, ask them to scan the tag to make sure. For their sake, I hope this is not a pattern.

***update - after contacting them at their request (their response below), they still refuse to take back or give store credit for a $89 cord when they gave us bad info and now it’s past the date. NEVER GOING BACK THERE AGAIN!*** My husband bought a charging cord in November but it didn’t have the connector he needed so he called Geek Squad and they opened a case saying they’d find the right connector. They never called back so my husband just went in to ask about it. Line was long so he decided to just return the cord. They said it was too late and they couldn’t take it back! He came home and made 2 phone calls and they said the same thing. It wasn’t cheap and we have spent many thousands of dollars there! Wouldn’t even give him store credit. Not going to shop there again.

Christopher helped me so much! He recommended the skullcandy crusher ANC 2’s and I absolutely love my headphones!

I had an amazing experience at Best Buy Winston Salem, NC. My Samsung 65” tv blew out in less than a year. I called myself trying to be different and ventured from my beloved Sony… BIG MISTAKE. I was doing quite a bit of research on TV’s and came across the Sony Bravia 9. I love its brightness because it’s going in a brighter room and near OLED picture. I did NOT like the price tag! Best Buy tends to update their pricing every Monday and I happened to check on January 12, 2026 and it went from $2799 for the 65” to $1,999. Still felt a little bit uncomfortable at that price but Winston Salem Best Buy had saved the day! Offering the TV Open Box-Excellent for $1399. I drove from Fayetteville, NC about 2 hour drive and got it home. Took it out the box and all accessories were in the box! The TV didn’t even look like it had been taken out of the box! And Zoey who helped me at store pickup was extremely kind and amazing! The young man who helped me get it to the car was too although I couldn’t remember his name. I had a great experience! The TV retails at a whopping $2,999 and I saved more than 50% of its cost! Thank you Best Buy Winston Salem for helping me get the TV I have fallen in love with for a price that just couldn’t be beat!