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Frequently Asked Questions About Best Buy Winston-Salem

How do I check product availability at the Winston-Salem Best Buy?
How do I check my order status?
My local Winston-Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Winston-Salem stores’ holiday hours?

Recent Reviews

4.1
(5035 reviews)
Angelia C
August 10, 2026
1 out of 5
Can't speak to someone I store always a call center
Response from Best Buy
August 10, 2026
Hi, Angelia, Thank you for reaching out here to share this review, although we are saddened to hear you were unable to reach the support you needed. We would be happy to see if we can help in any way. To get started, please send us a message on Facebook ( https://bby.me/vuy4kW), Twitter/X ( https://bby.me/pEir1d), or Instagram ( https://bby.me/0ofzVS). Please also include a note stating you are reaching out from a Google review by including this reference number: 201287. We look forward to hearing from you!
Lehisla T
August 06, 2026
1 out of 5
There was a guy in a black shirt he really didn’t have no hair but he was being rude to me and my bf when the cameras section started ringing when we bearly even touched the camera so we was shocked two on y it started ringing and he was being rude about it saying stuff like what were we doing on a rude way .
Alexis H
August 06, 2026
5 out of 5
We went to this Best Buy for a new PC. We were met with wonderful customer service from Christian. He was extremely helpful and knowledgeable, helping us find a PC that fit our needs and within budget. He went out of his way to ensure we got the best service and PC. Thank you Christian for your help today!
Reshonda M
August 04, 2026
1 out of 5
Horrible experience. The sales representative told me to "press the blue button"...the blue button said "enroll". I asked what am I enrolling in, sir. He said, " women your age always ask that question"...i said, "I would hope anyone being asked to enroll in something understands what it is"...he did not explain to my satisfaction...he said I had to enroll to purchase a refrigerator...I took my $1500 to Lowes...where the representative was very helpful. If you want a little ageism sprinkled with a condescending tone...head right to Best Buy.

About Best Buy Winston-Salem

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