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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Bismarck
How do I check product availability at the Bismarck Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bismarck Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bismarck stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bismarck Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1278 reviews)
vikesfan 1
July 02, 2026
1 out of 5
I love Best Buy, but had a TERRIBLE EXPERIENCE with the Bismarck location. Not sure if I'll ever go back again. Poor customer service all the way around. The TV I wanted said it was in stock, than found out it was out of stock and had to buy a more expensive TV. They said they could order it and ship it, but I work long hours and dont want my TV sitting outside. Than they sent my soundbar to wrong address and was expedited....they would not give me my expedited service I had to have it shipped to correct address or try to make it right. Even though we went over the shipping address 3x!! Now I have to arrange my own transportation to get it to the address in another state. Very frustrating.
Robert L
June 26, 2026
5 out of 5
Needed to replace my Amazon fire cube. Went to geek squad and they helped me find what I needed. Great helpful staff.
Lucy F
June 18, 2026
1 out of 5
Came in to do a phone upgrade, had my ID out so they can verify me. Verizon agent never once asked me for the ID. That concerned me. I asked them if they needed my ID, they said no. I left as that means they can let just anyone into my account. Called Verizon, they stated that it is required by law to ID, especially due to nowadays scammers. Be on alert by someone unauthorized accessing your account through a Best Buy.
Response from Best Buy
June 19, 2026
Hi there.
We could see how this would be concerning and would be glad to investigate this further. If you have a moment, please reach out to us via Facebook (https://bby.me/pOPrs3), Twitter/X (https://bby.me/vUDdzv), or Instagram (https://bby.me/edRzdX). Please also be sure to include Google Review number 174308 when reaching out.
Thanks!
James L
June 03, 2026
5 out of 5
Extremely helpful salesman!