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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Bismarck
How do I check product availability at the Bismarck Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bismarck Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bismarck stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bismarck Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1259 reviews)
Cameron J
December 10, 2025
1 out of 5
1 person checking people out and there was a really long line. Multiple employees walked past on their phones or talking instead of helping out
Shane M
December 08, 2025
1 out of 5
I am literally inside of the store trying to spend money. Several employees have said they would assist with my appliance purchase but then proceed to walk off as if it's funny.
Holly B
December 03, 2025
1 out of 5
We purchase a 75” Samsung TV, we paid for delivery and installation; the guys that showed up were wonderful. Once the TV was turned on they noticed it was damaged. The installation guy called the corporate headquarters to get us help, they made promises to him that they did not make us. Now we have a broken TV, that isn’t level, have spent over an hour on hold trying to get more help, nothing!! We have lost a full days work, and had to cancel a family game night because of this. Best Buy’s customer service SUCKS. Still on hold with customer service!!!!!! Ugggggg
Response from Best Buy
December 04, 2025
Hello, Holly,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your TV purchase. Getting new TV is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/gu4enp), X/Twitter (https://bby.me/gjzcc3) or Facebook (https://bby.me/31v77f) with the details of your experience. Also add Google Review 81285. We look forward to hearing from you.
Ian C
December 01, 2025
5 out of 5
Great experience! The receiving team is very helpful!