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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Bismarck
How do I check product availability at the Bismarck Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bismarck Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bismarck stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bismarck Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1244 reviews)
Jason W
July 30, 2025
5 out of 5
Great experience. Looked around while waiting for a friend to show up, found something I didn't know I wanted till I seen it. Also, the staff tries to be very helpful, tho they did seem a bit sceptical of me. Even my friend said a few workers kept staring at me. I didn't care, I was in awe of the selection of stuff and things! Plus, probably haven't had that much attention in my life before. Three thumbs up and five stars!
Beau
July 29, 2025
5 out of 5
My experiences here have mostly been for online orders. While I have browsed the store from time to time, I have found the staff to be quick to help. We usually get our Samsung phones and watches here from samsung.com. That process is always very hassle free, go in, scan code, and you're off. Returns are easy. I wish we had more discounted items here like open box, as sometimes I look for those for specific items but we never have any here. Overall, I can't say anything bad but I also don't use geek squad or anything like that.
Michael M
July 24, 2025
1 out of 5
Came her when the protective case for my gopro broke, and lost my gopro. The would not refund my money because it was 10 days past the 15 day return policy. I used to like this place.
Response from Best Buy
July 25, 2025
Hello Michael Markus,
Thank you for your Google Review! I'd love to talk to you and answer any questions you may have about our return policy. Normally making a return is a quick and easy process, so if the process did not go smoothly for you, I can understand how you might be feeling about the situation. To connect, can you contact me through social media? You can find us at a Social Media platform listed below and reference Google Review #20045. Please send us a private message providing us with your full name, email address, and telephone number.
Facebook (https://bby.me/v7xaba)
Twitter/X (https://bby.me/bm58yt)
Instagram (https://bby.me/7ri3a5)
Google Review #20045
Thanks,
^Ezra
Melody R
July 18, 2025
5 out of 5
I was in earlier this week to buy a laptop to start college. A younger man helped me find a computer that was a reasonable price and would suit my needs! I just wanted to say thank you because the service was great and I appreciate the help