It was easy to find what I needed.
Best buy has excellent customer service. Very disappointed because the last 2 times I go in to purchase an item it has not been in stock and had to have it sent.. it wasn't a big item either.
For far too long we’ve allowed Best Buy to not use in store phones. The fact we can’t call our local store to check stock before having to drive miles for something to not be in stock due to incompetence of employees, or software issues online, or whatever generic excuse they provide. It needs to stop its 2026 and you can’t call a store and have to deal with incompetent AI instead. At this point will have to pack it up and get all my tech needs online and just let Best Buy die.
Response from Best Buy
April 07, 2026
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