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Best Buy Bismarck
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Bismarck
How do I check product availability at the Bismarck Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bismarck Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bismarck stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bismarck Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1204 reviews)
Tom
November 11, 2024
5 out of 5
One of the employees Castin was extremely helpful towards me and my family. Great customer service !
Kara Z
September 21, 2024
1 out of 5
Horrible horrible customer service over the phone. Left wallet at local store and they would not connect me to anyone at the local store. They told me “sorry we can’t help you with that” after I made a $2,300 purchase. Extremely inconsiderate and rude. REFUSE to purchase from them solely because of customer service is a joke!
Response from Best Buy
September 21, 2024
Hi, Kara,
Thanks for reaching out to us here on Twitter. This is far from the feedback that we strive to hear from our customers.
At this time, Best Buy does not offer in-store phone operators. However, we do have a process for requesting a callback from your local store, especially in regards to lost and found inquires.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64228293” when reaching out on social media.
Regards,
^Ravi
Linz G
August 11, 2024
5 out of 5
Came in knowing what I wanted. Staff was great.
Anti-Hero
August 10, 2024
1 out of 5
Guy that was helping out walked away
Response from Best Buy
August 11, 2024
Hello, Anti-Hero,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon