Do not buy LG Tv's! They are horrible. They lose wifi signal and even with being plugged in to your router. Its not your internet service. Its the LG brand. Stay away! I have to unplug the TV every 24 hours for a hard reset!!!!!!!
Response from Best Buy
July 24, 2026
Good Morning, JR,
We fully understand how you are feeling after having connectivity issues with your LG TV. We would be happy to partner with you directly and review these concerns. Please feel free to send us a private message on social media, so we can partner you with a specialist. Make sure that your message includes your Google review case ID: #192434.
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I love Best Buy, but had a TERRIBLE EXPERIENCE with the Bismarck location. Not sure if I'll ever go back again. Poor customer service all the way around. The TV I wanted said it was in stock, than found out it was out of stock and had to buy a more expensive TV. They said they could order it and ship it, but I work long hours and dont want my TV sitting outside. Than they sent my soundbar to wrong address and was expedited....they would not give me my expedited service I had to have it shipped to correct address or try to make it right. Even though we went over the shipping address 3x!! Now I have to arrange my own transportation to get it to the address in another state. Very frustrating.