Benjamin A
November 10, 2026
Took awhile for somebody to assist me with security cameras. Come to find out they had them, but it would take about business days to have what i needed to arrive. As soon as the first employee had asked if i needed assistance every 5 minutes a person came to ask me if i needed help. I do, only if you had products that are physically at the store. Do not tell me that its available online, for me to drive there 90 miles for nothing. Prices, in my opinion, little steep.
The staff obviously hate their jobs, they are always so rude and miserable.
Response from Best Buy
October 31, 2026
Hello Tangie,
We can see why you’d be upset if you did not get the level of service you were expecting, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #246463 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/ZXrnR2)
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First time I’m visit this store to buy a cell phone for my wife, prices are very low as compère to other store, you will get all electronic products here.