Crazy L
September 04, 2026
Nice employees had no problem with employee interactions or finding what I need in and out.
xXDarkDragonPrinceXx
September 04, 2026
Normally I get very good service here. I am a premium member. Last time I was there to pick up my pc from them and they wouldn't even tell me what was wrong with it. Said I need an appointment just to know what was wrong with it. Very frustrating. I called to speak to someone and got teck support....He stated : Store's no longer received phone calls. Not my best experience...
Response from Best Buy
September 04, 2026
Hello, xXDarkDragonPrinceXx,
Thank you for taking the time to reach out to us here. We understand how important a repair can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 218203.
Facebook (https://bby.me/4JnXZt)
X (https://bby.me/223O7p)
Instagram (https://bby.me/PxFhBY)
We look forward to assisting you there.
My husband placed an order for pickup. When he went to pick it up, it was not there. Today, after spending an hour and a half with the ChatBot asking for an agent and finally calling, we are told the order will not be there until August 31 and cannot be shipped to us. We do not live in Fargo. While the agents I spoke to were very helpful, the company needs to work on their customer service. I doubt we will buy from Best Buy again nor will we recommend the company to anyone else. In fact, quite the opposite.