Getting someone to help sometimes are a bit of a drag but ones someone is there to assist you the service are good. Was standing at the mobile phone desk so at least 8 mins with everyone walking past. Had to go up to 2 people clowning around with each other and ask for assistance.
Response from Best Buy
November 03, 2025
Good Morning, Paul,
We certainly understand how you are feeling after an unexpected delay to get the assistance you needed in store. We would be happy to review this situation further with you. Please feel free to send us a private message on social media, so we can help.
- Facebook (https://bby.me/7txq4y)
- Twitter/X (https://bby.me/ys2k4s)
- Instagram (https://bby.me/vpyvml)
I had an excellent experience at the Best Buy in Fargo. Jackson went above and beyond helping me with my product return and exchange, and his manager, Dylan, made the whole process smooth and stress-free. They were both professional, patient, and genuinely willing to help. It’s not easy to find that kind of customer service these days, really appreciate all the support!
I love coming here to get all thongs for my phone and other electronics they have a wide variety of options and their employees have also been incredibly helpful and kind!
John-Paul K
October 24, 2025
If you're buying electronics or appliances anywhere else you're doing yourself a disservice. Bestbuy continues to put the consumer first with everything. They'll bend over backward to help you with returns and repairs. The only downside is that it's almost not worth it to buy the support on anything because they just naturally help you out so much! I don't mean to glaze them, but they've saved me on returns and repairs a few times now.