Currently on business- purchased a laptop with a guarantee delivery next day. Ordered on a Friday so expected it Saturday. Best buy did not give to carrier till Monday and now has been delayed. My flight leaves on Wednesday. Customer service said the guarantee are basically BS. Should've went with Amazon.
Response from Best Buy
June 29, 2026
Hello My7Tribe,
We can see why you’d be upset with this delayed delivery. We would like to look into this and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #179873 in a private message. We’re here to listen and help however we can.
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Has been a great store for a years. Always treat customers good and will help you with whatever product you may need,from fixing your phones to selling one if you need. Some Electronics may have a higher price but don't forget about Open Box merchandise!. Definitely is my favorite store for buy electronics,games,appliances and they also have a good brand of audio systems for home and auto
In and out. They had what I wanted.
Sucks they no longer will take phone calls, and their phone number is an AI agent, and when you do get a person its someone in india.
Response from Best Buy
June 19, 2026
Hi, David!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to reach out to your store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #174517" for reference. You can find us here:
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