Linda F
September 16, 2025
Really big store and fully stocked. You don't see this often
I went in with my mother to look at desktops, we found one we liked, and asked an employee to help us get it. We told the employee, a redhead named Dylan, we wanted to use Progressive leasing as we have used them many times before, and he proceeded to ask 8 TIMES if we wanted the credit card. I understand that you’re trying to make commission, but don’t cop an attitude when I tell you no for the 8th time I don’t want your crappy product. When someone says no once, that should be more than enough. When we were having issues with the lease on our phone, he kept edging on about the card, we told him no, and he still kept going. When we told him we’d be back later, he said for the 9th time, “just apply for our credit card and save the trouble” it took everything in me not to tell him where he could shove that card. IF SOMEONE SAYS NO, RESPECT IT AND IF YOU CAN’T, GET SOMEONE ELSE TO DO THE SALE!
Tammy N
September 13, 2025
Always have what i am looking for!!!!
Teresa
September 12, 2025
The guy was rude and I felt like I was being rushed.
Response from Best Buy
September 12, 2025
Hello, Teresa,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one. I can certainly understand the importance of receiving courteous customer service, especially when wanting to shop at your own pace. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #42606” when reaching out on social media.
Thank you,
^Ruby