Best Buy Grand Forks

I was going to buy a computer over the phone tonight as my daughter goes to college in Grand Forks. I wanted to talk to a human at the store. I called the "local" number. A foreigner answered and was completely unhelpful. I was going to buy a$1,000 over the phone so my daughter could drive over and pick it up. I tried two computers online but when it came to checkout l, the computer wasn't available at the store but could be shipped. Time was running out and I couldn't be connected to someone locally. Ive bought around 15 computers this year from best buy but I will no longer buy anything from best buy. Thanks for nothing best buy. Do better. Update: proof of poor communication and customer relations. You want me to go find you on Twitter or Facebook and send a DM. How about a real human reachs out to me or at least supply a phone number. A DM behind a screen doesn't tell me anything but words typed by AI to try and make me feel better. Get baak to a little human touch.

Best Buy Grand Forks. I happened to be passing by and saw a huge line: they were selling Pokémon cards! I told my son, and he gave me a mission: "Go in there and get me the best box, Dad." I went back later, and of course, they were all gone. I went back a little while later to ask about the blessed cards, and wow... they must have thought I looked like a professional reseller, because the service was straight out of a horror movie. They almost called the feds for asking about a Pikachu! In the end, I had my posthumous victory: I crossed the street to Target, found the cards without any drama, and came out victorious. If you go to Best Buy, don't ask for Pokémon cards.

2nd TV purchase in 6 months. NO follow up or information on the warranty claim at all. Probably the last purchase from Best Buy based on this experience. Sad, the end of an era. EDIT: And the response speaks for itself.. I NEED to contact them via Social Media. Just why? I've already responded by email and phone. Before I go to social media I'm more likely to buy media coverage of my story with you. You have a warranty claim, with a case number. I'm not calling to speak with another ESL rep who tells me NOTHING. Here is the 8/31 end of the email. Your case ID number is:500669501. Regards, Rick Escalations Office | Pioneer Customer Care. (Escalations Office, made up to make you feel like someone cares... they don't) PIONEER is no longer the Pioneer we all know and love from 50 years ago. The TV's they're selling are private labels, NOT built by Pioneer any longer.

This company sucks. They make it too hard to get a hold of the store. Instead, they want you to go through this stupid AI bull crap. They act like they’re holding top secret gold or something.😤🤯😶‍🌫️👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼