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Best Buy Grand Forks
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Grand Forks
How do I check product availability at the Grand Forks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Forks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Forks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Forks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1511 reviews)
Leonard L
October 14, 2024
4 out of 5
It has what I was looking for. Nice to have a good stocked store in Grand Forks. Saves the drive to Fargo.
ronald e
October 14, 2024
4 out of 5
4 vs. 5 when someone finally came to help me did really well. It started out like the majority of stores in Tucson. You will never get help there while visiting came here as lived here before was worth visit back to purchase laptop. At least three employees are stocking merchandise Not interested in the least bit to help. Upon coming in, man at the door, I had asked for assistance with purchase. He said there are plenty of people over there who can help assist, there was stockers. When I started to leave, I was stopped by a much younger gentleman than the stockers. He was professional, friendly, and able to explain all of my questions, which made my purchase an informed one. He turned a very negative beginning into a positive one, unlike the stockers, who the salesperson said we are all salespeople and apologized for them not helping. They had the attitude that me stocking is more important than assisting you. Hey, no use to stock anything if customers leave due to no assistance from you. Hats off to the gentleman who helped me. Great job.
Andrew W
October 14, 2024
1 out of 5
Charged $170 to replace a wheel when I was told it was $30. On the approval email I clarified that I had the total membership and I payed the deductible. Do not take any of the staffs word. Make sure you read and understand the policies better than they do.
Response from Best Buy
October 14, 2024
Hello, Andrew,
Thank you for your review. When quoted a price for a service, I understand ultimately being asked to pay multiple times that amount would be an unwelcomed surprise. That isn’t the experience we’d want for our valued customers, and I appreciate you making us aware of your experience. Our team, which is based out of our Corporate Campus, would like to learn more about this, as well as take the steps to formally document your report.
You’re welcome to connect with us through social media. Our team can be found on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64310049.
Sincerely,
^Sarah
cathy v
September 03, 2024
1 out of 5
Tried to contact the Grand Forks, ND location and a gentleman in Panama said they are no longer taking calls!! BS
Response from Best Buy
September 03, 2024
Hello,
Thanks for sharing your feedback. I understand finding that you're unable to call your local store may not have been welcome news.
At this time, to allow our store employees to better assist their customers in the stores, calls are being directed to our support teams. These teams should be able to assist with most inquiries, or request someone to connect with you, if they cannot.
That said, I'd be happy to have your feedback formally documented on our corporate level, and see how we may be able to assist. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on your reason for contacting. Please also refer to your "Google review case 64154243" in your message to us.
Sincerely,
^Melissa