cathy v
September 03, 2024
Tried to contact the Grand Forks, ND location and a gentleman in Panama said they are no longer taking calls!! BS
Response from Best Buy
September 03, 2024
Hello,
Thanks for sharing your feedback. I understand finding that you're unable to call your local store may not have been welcome news.
At this time, to allow our store employees to better assist their customers in the stores, calls are being directed to our support teams. These teams should be able to assist with most inquiries, or request someone to connect with you, if they cannot.
That said, I'd be happy to have your feedback formally documented on our corporate level, and see how we may be able to assist. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on your reason for contacting. Please also refer to your "Google review case 64154243" in your message to us.
Sincerely,
^Melissa
Excellent staff. Mainly order on website for curbside. Super fast. Maybe lacking a little on the inventory side of things depending on what you're looking for.
i went in looking for a phone case and got exactly what i needed. the employee helping me was very kind, very helpful, and showed me a range of cases based off interests of mine and we found one almost instantly that i just loved! very easy and thorough transaction!