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Frequently Asked Questions About Best Buy Minot

How do I check product availability at the Minot Best Buy?
How do I check my order status?
My local Minot Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Minot stores’ holiday hours?

Recent Reviews

4.1
(1016 reviews)
Melissa F
January 12, 2025
1 out of 5
A few years back my pastor came to me and told me about how Best Buy Employees were bragging to him about how they were harassing me from giving me nick names to using code words to "Warn" each other when I was coming. A deaconess at the same church won't set foot in that store because she used to work for Best Buy and they treated her so poorly. But there seems to be limited choices when it comes to electronics in Minot so I have been forced to go there if I wanted tech support for my computer or an "Open boxed" Cellphone. But I often have to talk to the general manager because I keep getting situations where the employees are extremely poorly behaved twards me and other customers. Last summer a customer was at Geek Squad trying to get her computer serviced at the same time that I was there there to turn in my cellphone for a warranty replacement. The Geek Squad employees were awful to both of us and we both felt like fools for buying their "Total Protection Plans." The other people in line were getting upset at how the lady was being. I told the gathering crowd to get the names of the employees there at the time and the situation and to contact corporate and to write ✍️ a review here about the store. When the obnoxious Geek Squad employees noticed that there were suddenly way more then 2 of us that were writing ✍️ down details they got manager who ordered them to do the correct stuff to correct the problems. The store's General Manager has been pretty good about the times that I have had to appeal to him. So I have held off. But this last time I had to access some documents and on a USB drive for legal purposes. So I made an appointment, but I came in early. Jacob Williams was able to get a lot of the stuff open on my computer, but then said that he couldn't open one set of legal documents and videos and couldn't make any recommendations. So just like one would ask a mechanic to document a flat tire I asked Jacob to please document that the legal documents could not be opened and that he as a repair technician had no way of doing it. Jacob said that "He didn't feel comfortable doing that." I asked him "Why?" I know that I have a long history of political involvement and this is not popular with those in the establishment, but it's absurd for a technician to behave that way. Instead Jacob Williams said that he was the manager and that he was "Uncomfortable" ever giving me service again and that the Geek Squad would no longer honor my total "Tech Protection Plan." Jacob Williams then started making some strange accusations against me saying that I had asked him to sign documents that I clearly didn't have. Then Jacob Williams tried to claim that I was recording him, even though my camera had never left my phone wallet in my coat pocket. These absurd accusations were obviously untrue so I asked him if he was on some kind of controlled substance with hallucinogenic properties because he and the employees were pointing at a bank of security cameras and these same cameras were going to show that none of the stuff that they were describing had taken place. I have had a lot of discrimination and harassment in this city and the employees there have been vocal about their hate for me and my beliefs from my politics to my faith, but usually getting a manager calms them down so that they respect the law and their own corporate policies, but not this time. Some other employees showed up well I was getting names and started harassing me as I was packing up. One had no name tag and didn't want to have his name written down. The other one "Jacob Olearly" had a name tag with just his first name, but just like Jacob Williams his name tag did not say manager on it. He wrote down that he was asking me to leave the store, and not to come back until the General Manager came back in on Tuesday between 10am and 5pm. I left and got a call from the Police saying that someone who they had not verified was a manager had called them and told the Minot Police to issue me a tresspass warning that I was not allowed to come back on the property
Response from Best Buy
January 13, 2025
Hello and thanks for reaching out on Google, Melissa. We appreciate you reaching out to share your experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64671871. Kindly, ^Graham
Kristopher L
January 09, 2025
2 out of 5
Fancy
Response from Best Buy
January 10, 2025
Hello, Kristopher, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64662660. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64662660 Thanks, ^Ezra
Shawn F
January 02, 2025
4 out of 5
It’s Best Buy what more can you say I mean if you’re looking for electronics Best Buy is the best store to go to it just is
Chris R
December 21, 2024
5 out of 5
O heck yes best buy good

About Best Buy Minot

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