Joshua B
September 20, 2025
Staff were very helpful and polite.
I love the people who work here!
On August 19th, I made one of several trips to Best Buy to assist clients with back-to-school purchases. After leaving the store, I realized I had mistakenly used my personal debit card instead of the work purchasing card. I returned the same day, arriving at Best Buy around 3:45 p.m., and explained the situation, hoping there might be a way to correct the error.
Anita immediately began working through the process of switching the payment method. When she discovered that the laptop I had purchased had already been activated—a complication that created additional challenges and required more time—she remained patient and persistent in finding a solution.
Anita's dedication, patience, and positive attitude turned what could have been a stressful experience into a manageable one, and I am truly grateful for her outstanding customer service.
Very helpful staff, they knew exactly where to find what I needed!