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Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Samsung Experience Shop icon
    Samsung Experience Shop
  • Car & GPS Installation Services icon
    Car & GPS Installation Services
  • Apple Authorized Service Provider icon
    Apple Authorized Service Provider
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    Trade-In
  • Hearing Solutions Center icon
    Hearing Solutions Center

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Frequently Asked Questions About Best Buy Grand Island

How do I check product availability at the Grand Island Best Buy?
How do I check my order status?
My local Grand Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Island stores’ holiday hours?

Recent Reviews

4.1
(1535 reviews)
Chris T
February 09, 2026
2 out of 5
Definitely a dying business. Have very little of the things you want/need. Over-priced.
Response from Best Buy
February 10, 2026
Hello, Chris, Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you. In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/893wse), X/Twitter (https://bby.me/lt0uwg), or Facebook (https://bby.me/66e8tv). Please message us with the full details of your experience. Also add Google Review 115290. We look forward to hearing from you.
Scott S
February 07, 2026
2 out of 5
Asked for some help with a microwave and no one would come over and help us get a off the top shelf. All crew was standing around the check out counter.
Jim K
January 19, 2026
1 out of 5
You don't deserve a star at all however that is the minimum. Zero customer service at this horrible business. I live 2 1/2 hours away and I have questions about products but your pathetic automated phone system won't connect me to a person. To your reply..... Apparently you missed that i want to TALK to someone. As in voice talk not massaging.
Response from Best Buy
January 19, 2026
Hi, Jim, Thanks for reaching out here to share this review. We hate to hear you were unable to reach support by phone, and would be happy to see if we can assist with your questions. To get started, please send us a message on Facebook (https://bby.me/etod9b), Twitter/X (https://bby.me/wmdr94), or Instagram (https://bby.me/5yt78x). Please also include a note stating you are reaching out from a Google review by including this reference number: #106713. We look forward to hearing from you!
Kefali T
January 09, 2026
5 out of 5
Very nice cooperative worker

About Best Buy Grand Island

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