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Best Buy Grand Island
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Grand Island
How do I check product availability at the Grand Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1518 reviews)
sharky1017
November 16, 2025
3 out of 5
Felt under staffed. I showed up about 35mins after opening on a Sunday so im completely unsure if that is considered a slow day/time. Took about 20+mins or so to get assistance. Was told a couple times there was only one floor person but they'd be right with me. Not sure it was the floor associate who actually helped me but a supervisor came to assist. After that it was smooth sailing for the most part. And I only say most part due to the numerous times the supervisor was pulled away or keyed up getting asked questions from others, just pointing out his role on the team is vital and I appreciate his help.
Response from Best Buy
November 16, 2025
Hi there. Not having anyone approach and offer assistance is far from ideal. We would like the chance to document your experience and help assist if needed. If you have a moment, please reach out to us on Facebook (https://bby.me/7cbxu2), Twitter/X (https://bby.me/4nnauk), or Instagram (https://bby.me/4lvtw7). When reaching out, please include Google Review number 70119. Thanks!
Charles M
November 13, 2025
1 out of 5
If I could give this best buy a -10 I would I would avoid this store, shady non listening people conner the manger on shift would not listen and then try doing shady stuff I will never ever come to this store again
Response from Best Buy
November 14, 2025
Hello Charles,
Thanks for reaching out and providing your feedback. We always want our customers to feel welcome and heard. We would like to see if we can help in any way. Can you find us at a Social Media platform listed below? Just reference Google Review #68842 in a private message to start.
Facebook (https://bby.me/yvot4a)
Twitter/X (https://bby.me/lr5e30)
Instagram (https://bby.me/ypilja)
Jordan N
November 02, 2025
1 out of 5
Experience with Geek squad has not once been positive. Everytime I’ve gone in they have been unable to solve any problems. Go to Lincoln if you want actual service.
Response from Best Buy
November 03, 2025
Hey,
Let's talk about this not so great experience. Please connect with us on social media link. When doing so mention review #63943.
Facebook (https://bby.me/7x9epe)
Twitter/X (https://bby.me/6bwx5s)
Instagram (https://bby.me/iewpso)
Keith J
October 06, 2025
5 out of 5
Great place to buy a tv!