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Best Buy Grand Island
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Grand Island
How do I check product availability at the Grand Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1502 reviews)
CJ O
August 23, 2025
5 out of 5
We were in a Best Buy in Lincoln last week, terrible customer service have to say the Grand Island store was much better.
James S
August 22, 2025
5 out of 5
Great store.... but it was the electronics, specifically car radio installer that impressed. What a great guy! I'll use him as long as he's there! Actually won't use anyone else!
Richard W
August 21, 2025
5 out of 5
Purchased a cell phone screen protector. Mary in the customer service area was a delight to deal with. Great customer service. Much appreciated. And my order came in a few days early which was a bonus. Thanks.
Jessica R
August 12, 2025
1 out of 5
Went to pick up my online order the lady at customer service Mary was not very polite. Was told it could be hours til my order is ready I live a hour and a half away so I was a little frustrated because online doesn’t say a certain time. If trucks don’t come til a certain time then maybe out that as a possibility for a later order that day. Left to go home got an e mail my order was ready. Had to drive back to grand island went inside to get order and use the restrooms. My son said there was mold on the urinal and in the women’s only one stall was available. Sad this is the only close store to me maybe online shopping is better, but sad!
Response from Best Buy
August 12, 2025
Hello there, Jessica!
Thank you for taking the time to reach out on Google with a review. We definitely understand the importance of friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #28293 in your message. You can find us here:
Facebook (https://bby.me/lqoy62)
Twitter/X (https://bby.me/9w981c)
Instagram (https://bby.me/2gn15w)
Thank you for your patience!
Sincerely,
^Ryan