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Best Buy Grand Island
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Grand Island
How do I check product availability at the Grand Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1443 reviews)
Isaac H
October 16, 2024
1 out of 5
I wish their people.were trained properly... I buy most my tech here and always buy the 2 year protection. My wife bought me a computer for Christmas and decided to buy the total tech plan for a year just to try it and see if it is worth it... I bought a pair of bose headphones 6 months into the plan and when the guy was checking me out I told him I wanted the 2 year plan and he told me I already have that covered under the total tech plan, but I stated we were thinking of canceling it at the end of the year so i wanted to buy the plan anyways and he told me that anything I bought under that plan I get the 2 year protection on since I bought during the annual total tech plan. I found out today when having issues with my headphones that he was wrong and misinformed me so now I'm left high and dry... I guess time to find else where to start purchasing electronics.
Response from Best Buy
October 16, 2024
Hello and thanks for reaching out on Google, Isaac.
We understand the frustration of this experience and would like to hear more to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64318365.
Kindly,
^Graham
Jesse T
October 13, 2024
1 out of 5
Can never shop here always closed. Covid days are done wish things would be open for the working people, that can't get off before 9. I'll just have to go to Walmart now it's sad 5:00 on a Sunday seen like 9 people trying to go in.so glad the mall raised our taxes to build it.
Response from Best Buy
October 13, 2024
Hello,
Thanks for taking the time to share your feedback with us. As someone who often works later, I understand having stores close earlier, isn't ideal. I'd be happy to have our corporate team ensure that your feedback is documented further.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you were visiting, and a reference to your "Google review case 64307601".
Sincerely,
^Melissa
Alex F
September 20, 2024
5 out of 5
Janice at customer service was awesome. Overall this location is better than others, good selection and employees are knowledgeable.
Donna P
August 28, 2024
1 out of 5
Very disappointed with what we were told when we purchased the fridge about the rewards program. We were specifically told we would have over $500 in points available, after signing up for their membership program and credit card, which would be enough to purchase the 5 year warranty if we would choose to. Have only received $315 in rewards points and now was told the 5 year warranty would be $600? Not happy with this kind of service and now owning up to their mistakes. I specifically waited for over 30 minutes for them to find the sales person that we purchased from (Chappy) and then was telling me that information!? I would definitely tell anyone doing business there to have them write all their promo information down so there is proof because they certainly don't stand behind their word!
Response from Best Buy
August 28, 2024
Hi Donna,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64129558 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian