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Frequently Asked Questions About Best Buy Lincoln

How do I check product availability at the Lincoln Best Buy?
How do I check my order status?
My local Lincoln Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lincoln stores’ holiday hours?

Recent Reviews

4.0
(3973 reviews)
Mason R
April 13, 2025
2 out of 5
Price brand new said 7.99$ went to check out saw 19.29 for the total. Product was mislabeled. When I went back to confirm the price was wrong the customer service line had filled up in the 45 seconds I was turned the other way
Christina H
April 09, 2025
5 out of 5
Very helpful with fixing the issue with my computer!
Luisa A
April 08, 2025
3 out of 5
It's a good place to buy tech stuff, but the customer service is the worst.
Response from Best Buy
April 08, 2025
Hello, Thank you for the review. . As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. I regret to learn this was not the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65021501. Regards, ^Kristy
BC S
March 31, 2025
3 out of 5
Just don't seem to have many options anymore, and the people working don't want to help.
Response from Best Buy
March 31, 2025
Hello, BC, Thank you for taking the time to write to us regarding your experience during your visit. We try to provide several shopping options for our customers. We also try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I'd like more details to see how we can be of assistance. To better assist you, please send me all the details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy), or Facebook (https://www.facebook.com/bestbuy). Please include your full name, phone number, e-mail address, and the store location you visited. Please also add Google Review 64989124. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy Lincoln

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