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Frequently Asked Questions About Best Buy Lincoln

How do I check product availability at the Lincoln Best Buy?
How do I check my order status?
My local Lincoln Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lincoln stores’ holiday hours?

Recent Reviews

4.0
(4077 reviews)
Irvin W
December 20, 2025
5 out of 5
Picked up a tv wall mount. Nice selection, had the one i needed.
Michelle S
December 19, 2025
5 out of 5
Thank you to best buy for being so very busy, but getting our Gas Range to us with in 15 mins of showing up. We appreciate all your hard work and exceptional customer service. MERRY CHRISTMAS AND THANK YOU SO MUCH...THE GE RANGE CUSTOMER.
Meredith H
December 13, 2025
1 out of 5
We ordered a chest freezer for our garage on Nov 17th to be delivered to our home on Dec 6th. We were told the delivery window would be between 7AM-7PM. Day of, we waited all day because the time kept getting pushed back and we needed to be here when it got delivered. At one point it said it was estimated for 9pm and then they cancelled it all together without notifying us (we had to call and be on hold for 40 minutes before finding this out). We rescheduled the delivery for Dec 13th and after 2 phone calls (both being put on hold for another 45 minutes) we were told it was being cancelled again and that we would have to reschedule it yet again. Apparently it was never received from the warehouse but nobody was notified so we had to wait all day and waste two Saturdays for no reason. I’m not normally one to leave bad reviews but this is ridiculous to me. At the very least, a phone call explaining it or a text saying it wasn’t delivered from the warehouse would have been great but we got nothing. We won’t be ordering anything for delivery from them again. UPDATE: We went into the store and they told us they had 3 in the back when customer service told us there were none in the warehouse and we’d have to wait 4 more days before we could pick up. The people in store were helpful and apologetic. Save yourself the time and don’t buy anything from here unless it’s in store
Response from Best Buy
December 13, 2025
Hello, Meredith, Thank you for sharing your concerns with your delivery being delayed and cancelled for you multiple times. We can certainly understand that having any concerns with your delivery can be difficult. We would like to chat more about this experience if you are still having concerns with your delivery please reach out to us with Review 87412 to any of our social media profiles below. Facebook (https://bby.me/a1ya6s) Twitter/X (https://bby.me/fpkjvy) Instagram (https://bby.me/8iuyjy)
Ace A
December 12, 2025
5 out of 5
They have amazing customer service when checking out. The guy was super nice and fun to talk to!

About Best Buy Lincoln

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