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Frequently Asked Questions About Best Buy Lincoln

How do I check product availability at the Lincoln Best Buy?
How do I check my order status?
My local Lincoln Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lincoln stores’ holiday hours?

Recent Reviews

4.0
(4137 reviews)
Tony A
June 30, 2026
1 out of 5
The customer service AI is straight buns and under zero circumstances will it send you to anyone who actually works in the store that can help you. Why bother coming in if the company cares for its customers so little??
Response from Best Buy
June 30, 2026
Hey there, Tony, We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/Dbdj2U), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#180439
Makeup
June 27, 2026
5 out of 5
Roommates & I went to Best Buy to get a Nintendo Switch 2. Alyssa, the sales associate, was incredibly helpful from start to finish and was courteous. Thank you for your help!
Lindsay
June 25, 2026
1 out of 5
Geek squad is useless here
Response from Best Buy
June 25, 2026
Hello, We’re sorry to hear about your experience with Geek Squad, that’s certainly not the level of service we aim to provide. We’d appreciate the opportunity to learn more about what happened and make things right. Please connect with us through a private message on our social media link and reference review #177952 when sharing additional details. Facebook (https://bby.me/tareIR) Twitter/X (https://bby.me/VpuFJ1) Instagram (https://bby.me/P9sb2B)
Jess S
June 19, 2026
2 out of 5
This Best Buy sucks. Been in a couple times and no one ever comes to help. Always a group of male employees standing around talking and looking at you rather than assisting you with your shopping. Just sad 👎
Response from Best Buy
June 19, 2026
Getting help in our stores should be easy, and we understand the frustration when you were not able to get assistance. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/X0IBAq), Twitter/X (https://bby.me/o0QN6P), or Instagram (https://bby.me/lGCvlx), and mention your Google review, 174564.

About Best Buy Lincoln

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