Best Buy Lincoln

Went in to get a new phone and have it activated to my account. A younger worker was helping someone and asked what we needed. I explained to him what phone I wanted to purchase and activate on my account. He stated that he was off in 15 minutes so he wouldn’t have time to activate a phone on my plan, completely understandable. He called another coworker up and told him what I needed and he said I am not activating another phone today to a plan. I sat there for another 10-15 minutes waiting and he finally told me that he wasn’t going to help me and that I can schedule an appointment to come back another time because he didn’t feel like doing it. Needless to say I won’t be shopping at best but with this pissy attitude from staff. One employee ruins it for all

Muy buena atención

Got a new RING camera!

I needed a power bank for an upcoming trip and used Grok AI to identify this Best Buy as a local retailer which carries the product. I called to confirm stock but the employee stated they couldn’t check inventory using SKU or model numbers, which was surprising. They suggested I visit the store to check myself, citing busy store hours. While I was responding, the call abruptly ended. This unprofessional experience left a negative impression, making online retailers like Amazon more appealing.