Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3083 reviews)
Norma S
December 31, 2025
5 out of 5
I have always received great customer service at Best Buy!
SiimplySarena
December 31, 2025
5 out of 5
I recently purchased my DJI Osmo Pocket 3, which was the last one available. The staff was exceptionally accommodating, ensuring that I had all the necessary equipment for my purchase.
Robert G
December 30, 2025
1 out of 5
Worst best buy I have been to. Was waiting for 20 minutes to get computer parts. Spoke to two separate employees, one attempted to get some who never showed up, and the other said he could not help.
Response from Best Buy
December 30, 2025
Hello,
Thank you for taking the time to share this with us. We understand needing assistance to get the parts that you wanted to purchase, but not getting it, isn't an ideal experience. We'd like to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/qvx2rx), Twitter/X (https://bby.me/pdhnkh), or Instagram (https://bby.me/0so8m2). Please also refer to your "Google review #98021" in your message.
Akpéyédzé L
December 26, 2025
5 out of 5
Went to buy a case for my son phone. Customer service was cool