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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2913 reviews)
Roberto Z
January 16, 2025
1 out of 5
Went in bought a monitor drove home 30 minutes. Monitor screen was broken. Went next day drove 30 minutes to store. They didn’t have the same monitor so I wanted a different one because they offered an open box and I didn’t want the open box one so they said west Omaha has one but obviously that would be more gas and money. I showed the one I’d be okay with replacing if they could possibly do a price match. Manager came in and said they wouldn’t price match it was a 20 dollar difference with tax. I explained the situation on how to me that was a waste of 1 hour of time plus gas money. I ended up paying the difference just because I needed the monitor and didn’t have time to wait for another one to get in or drive the extra 30 minutes to another store.
Response from Best Buy
January 17, 2025
Hello, Roberto,
Thank you for leaving us a review. As a consumer myself, I understand how I would feel in this situation. We appreciate our customers and their time, and we are happy to provide further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64692177" when reaching out via social media.
Thank you,
^Ruby
Greg C
January 04, 2025
5 out of 5
Sharp young man got me exactly what I needed. In & out quickly.
David O
January 03, 2025
3 out of 5
It was ok. Kind of a mess in the store and out of a lot of things so not well stocked. Did greet me as I went in which was nice and directed us right where we needed to be.
Response from Best Buy
January 03, 2025
Hey, David,
Thanks for taking the time to share this review with us. We are happy to hear the in-store staff was friendly and helpful, but hate hearing the store was not in the best order. We would like to ensure your feedback is formally documented and escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64640713. We look forward to hearing from you!
Regards,
^Katie
Seth S
January 01, 2025
5 out of 5
The geek squad in omaha saved me. Forgot laptop charger for work and the universal charging kits off shelf was not working. Worked with Elliott who was relentless in finding the perfect combo to work with my laptop so I could use that week