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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3065 reviews)
John J
December 07, 2025
1 out of 5
I was shocked at what happened today. My wife bought me an Oura ring for a birthday present. I needed a larger size and when we returned the UNOPENED box to exchange for a size larger we were told we owed $100 more due to the larger size being a different SKU. My wife had bought the ring on sale and they would not honor an even exchange.
This is the last time I will purchase anything at any Best Buy. This is the most stupid way to do business I have ever seen. I’ve never had an issue in the past but the service at Best Buy is not anywhere close to what it’s been in the past. You’re lucky to find an employee who is working. Or even a person at the checkout counter. They likely won’t be around long if they don’t change. They used to have people who could answer a questions.
Response from Best Buy
December 07, 2025
Hello,
Thank you for taking the time to share your feedback with us. We can understand a good fit is important for the Oura ring, and being informed you'd need to pay more to exchange it for another size, wouldn't be welcome. We'd like to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/k5yflx), Twitter/X (https://bby.me/nhqh5y), or Instagram (https://bby.me/h82fik). Please also refer to your "Google review #83315" in your message.
Mrs F
December 05, 2025
1 out of 5
Waited by something in the gaming section for about 15 minutes. 3 different employees walked by me and did not help. The person working the gaming department was nowhere to be found.
Victor V
December 01, 2025
5 out of 5
Mucha Variedad de productos tecnológicos es realmente agradable ver los Mejores equipos y los mas actualizados del Mercado, probarlos de primera mano y conocer lo mas nuevo en Tecnologia
Kat L
November 26, 2025
5 out of 5
Very easy shopping. Big selection, knowledgeable staff on sales floor and the Geek Agents know all the technical information. Highly recommend!