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Frequently Asked Questions About Best Buy Omaha East

How do I check product availability at the Omaha East Best Buy?
How do I check my order status?
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Omaha East stores’ holiday hours?

Recent Reviews

4.0
(3105 reviews)
Douglas T
February 22, 2026
4 out of 5
Nice staff!
Brett F
February 21, 2026
1 out of 5
Adam Napier
Jason M
February 15, 2026
1 out of 5
CUSTOMER SERVICE is a 0/5! This location should remover their customer service sign as it doesn’t exist. Attempted to exchange a TV that stopped working 5 weeks after purchase. Not only did they refuse to assist the cashier was outright rude. He told me it was fine that I was dissatisfied. Never offered to help, print my receipt or ask for a manager to help me. This is how a company fails. Disregarding their customers and treating them as disposable. DO NOT shop here! Go down the road to NFM
Tiny F
February 15, 2026
1 out of 5
Customer service is SADLY lacking at their store the skinny curly haired guy at the front gave us attitude and when we told him we drove from Des moines to get it he said "yea" in a so what manner. When someone spends OVER $800 you should treat them with a little respect! WORST Best buy experience EVER
Response from Best Buy
February 15, 2026
Hello. Thank you for your feedback. We always strive for the best customer service so to hear that has not been your case, is concerning. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Thanks!

About Best Buy Omaha East

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