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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3014 reviews)
tay
August 26, 2025
2 out of 5
Called and paid for the last item available to be saved for me to pick up. Drove the half an hour there only to wait 1.5hrs and receive an email saying the item can't be found or was sold. Everyone involved was very kind however and I understand it is not their fault.
Willie S
August 24, 2025
3 out of 5
It is hard to get someone to help to help you. I got there when it first opened, so it wasn't very busy. After I tracked someone down to help me. They said they couldn't help me but they would get someone who could. After waiting another 10 minutes someone finally showed up.
Response from Best Buy
August 24, 2025
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( https://bby.me/yhs5wv), Twitter/X ( https://bby.me/kqdofn), or Instagram ( https://bby.me/u3oqrl) accounts Please reference Google Review 34171.
Regards,
^K risty
Javier D
August 22, 2025
3 out of 5
They have no shipments for many of their products and force you to go to the store.
Response from Best Buy
August 22, 2025
Hi there, Javier,
Thank you for leaving a review here on Google. I can understand wanting shipping options when shopping with us.
Please send us a private message on social media so that we can assist. Our team is available on any of the following platforms: Facebook (https://bby.me/w3qoz4), Twitter/X (https://bby.me/i432km), or Instagram (https://bby.me/ptuy4i).
Please mention the phrase “Google review #33368” when reaching out.
Regards,
^Ravi
Sherlene E
August 20, 2025
4 out of 5
I ordered online and paid for it and drove up and picked it up. They were very good about communicating when my order was ready and when I got there, they treated me great.