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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3086 reviews)
Alexander W
January 09, 2026
2 out of 5
Do not recommend this location. My wife and I went in and were looking to purchase a new laptop and printer as mine was 10 years old and parts were being discontinued. I asked for help doing some product comparisons and explained what I would be using the device for. The representative I worked with seemed uninterested and bothered at are questions. We were getting ready to settle on one when he stated the computer was out of stock and the closes location with availability would be Lincoln but he assumed we didn't want to drive that far. He didn't offer any alternatives and simply starred at us after that, so we told him we were going to walk around and look. We left and went to a different location where we purchased not only a laptop but several other items thanks to there customer service skills.
Kayla O
January 06, 2026
5 out of 5
The staff are always welcoming and willing to help! This is a great place to get electronics from and they typically have deals on items.
Norma S
December 31, 2025
5 out of 5
I have always received great customer service at Best Buy!
SiimplySarena
December 31, 2025
5 out of 5
I recently purchased my DJI Osmo Pocket 3, which was the last one available. The staff was exceptionally accommodating, ensuring that I had all the necessary equipment for my purchase.