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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2938 reviews)
Itz R
March 21, 2025
1 out of 5
This place is terrible with customer service ! They will greet you with how can I help you . Then refer you the dumbest help. Not what you need but the basics they know . Hard to get help & just seems very ghetto .
Response from Best Buy
March 21, 2025
Hi there!
Thank you for taking the time to share your review. I understand your concern with the level of service you received during your recent visit to one of our Best Buy stores. We truly value your choice to do business with us and are dedicated to providing excellent customer interactions.
So that we can formally document your feedback, please send us a private message or DM using the links below that include your full name, phone number, and email address. Be sure to mention your Google review 64954223.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre
Pat L
March 21, 2025
5 out of 5
Great place to go when I needed help with my new computer. Great staff friendly and helpful
Merrideth H
March 18, 2025
2 out of 5
It's really hard to find customer service. We were having troubles and when we finally got somebody to come help us, he was very vague and then rushed off. So we left!
Response from Best Buy
March 19, 2025
Good Afternoon, Merrideth.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64943625" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Jade R
March 18, 2025
1 out of 5
There’s this claimed to be supervisor that is really short and he has black curly hair, really rude, did not greet me when I was ready to check out, kind of had this ready to go home attitude. He asked for a picture of my drivers license number since I didnt have my Best Buy Card. Once I showed him he then attempts to ask for more NPPI info like my birthday.. ..like sir can you read? It’s right here in the picture I am currently showing you. His incompetence was definitely inconvenient so I just left and went to the other Best Buy and their customer service was way better. Save your time at this location.
Response from Best Buy
March 18, 2025
Good Evening, Jade,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out for help during your time in the store. We would love to connect with you and be able to review this situation in depth. Please feel free to send us a private message via social media and we will partner you with a specialist. Make sure you include your Google review in your message: #64942941.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby