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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2950 reviews)
Don W
May 05, 2025
1 out of 5
Their employees are telling females who told them they have a boyfriend “I don’t see him here,” after a simple rejection. This made it really awkward and uncomfortable. To be specific it was some tall light skin with dreads.
Bryan T
May 02, 2025
2 out of 5
First couple of visits and orders fine no problem. Then I ordered a washer/dryer/7cu ft freezer chest to be delivered to my new home.
Day of delivery call comes hey we're on our way to deliver your 2 washers and freezer chest. HUH? you do washer and dryers in pairs not washer and washer. So now we don't get full order, when expected and have to wait as people call their people to figure things out.
Anthony S
April 16, 2025
3 out of 5
They didn't have what I was after
Response from Best Buy
April 16, 2025
Hello,
Thanks for sharing your feedback. I understand going to a store and walking out empty handed due to the item you wanted not being available, isn't an ideal shopping experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location you went to and the item(s) you were looking to purchase. Please also mention your "Google review 65049075" in your message to us.
Sincerely,
^Melissa
Tom
April 11, 2025
1 out of 5
Impossible to reach anybody at the store by phone
Response from Best Buy
April 11, 2025
Hi there, Tom,
Thank you for taking the time to leave a review here on Google. I can certainly understand wanting to speak to someone at your local Best Buy.
At this time, Best Buy does not offer in-store phone operators. However, we are happy to assist here on social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Being by sending us a private message and mentioning the phrase “Google Review, Convo #65032758” when reaching out on social media. Please be sure to include your full name, phone number, and email address.
Regards,
^Ravi