Junkcoelle
February 18, 2025
Grady was great at informing us how the returns were. Thanks!
They have the best buys, and a Great staff
Terrible customer service. Also, Best Buy never updates when things are actually in stock. Have ordered from this store multiple times for pickup they have never once actually filled an order for pickup. You call when it's been days with no ready to pick up. Oh, it's out of stock. I have called just to see if things are even in stock they just hang up on you. Avoid this store
Response from Best Buy
January 30, 2025
Hello Bob,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64754891" and share your full name, email, and phone number.
Thanks,
^Vanessa
Thanks Nick for helping me with a return I was having trouble with. I appreciate you and your manager’s effort to resolve my negligence in reading policy. Great service, guys.