Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3125 reviews)
Jan M
April 15, 2026
1 out of 5
There was an employee at the entrance today 04/15/26 at approximately 14:45. He was the greeter and when I walked in he didn’t greet me instead turned to talk to a colleague who was subsequently off the clock. When I asked him for the product I came for he told the colleague off the clock to show me where the product was.
I understood the short staff at the cash register but the entrance with someone who’s unwilling to show someone a product should 1. Not be put as greeter 2. Be disciplined by a manager 3.taught how to welcome people into a store. I later saw this individual greet other folks but was “too busy” when I walked in.
So, thanks for making my experience a bad one.
Response from Best Buy
April 15, 2026
Hi Jan,
Thank you so much for taking the time out of your day to provide your review. We never want our customers to feel overlooked or ignored in any way. This experience does not align with the kind of service that we strive to provide. We'd appreciate the chance to follow up and ensure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/66IaGh)
- Twitter/X (https://bby.me/HeKjdg)
- Instagram (https://bby.me/Q6YvOU)
When reaching out, please reference your Google Review 142051.
wolfe S
April 07, 2026
5 out of 5
I have been a vegetarian for 48 years, I do not eat animals
Dominic P
March 31, 2026
5 out of 5
It was great, I went in to purchase a new TV and they helped me chose the perfect one! I couldn't be happier with what I got. Even though they were busy at the time they made sure to help and make the experience an enjoyable one. They even helped me load my new TV and sound bar into my jeep. Definitely would recommend going to this store.