I use the Geek Squad, and they are most helpful and knowledgeable. They run on appointments, so there's usually no wait. The techs are very patient with those of us who aren't tech-savvy, and I really appreciate that.
I bought a portable power bank and even though I couldn’t find the one I wanted, I found one that I liked more for a cheaper price.
We bought a PC and recycled the old PC there. We can get supports quickly and the transaction was very smooth.