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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3046 reviews)
Friday G
October 16, 2025
1 out of 5
Terrible customer service
Response from Best Buy
October 16, 2025
Hi.
Having concerns with the customer support you received can be difficult. Please reach out to us on any of our Social Media Profiles below to share more information on your concern for support with Review 56765.
Facebook (https://bby.me/kc04ma), Twitter/X (https://bby.me/g6z243), Instagram (https://bby.me/qna4i9)
Matt H
October 14, 2025
1 out of 5
Used this location for geek squad accident protection plan to replace head phone sets I've broken. Im rough on ear buds so I buy the 2 year accident protection plan everything. Every time I go to this location I have nothing but issues. Ive been accused of trying to "scam" them because once the replacement set was on sale and it created a lower price point for which the exchange occurred. Now everytime I've had to get managers involved to get full credit for the head phones. They've tried making me pay a $60 difference multiple times for the same headset or try to give me a gift card for partial credit of the headset price. Avoid buying your electronics here, go to NFM.
Response from Best Buy
October 14, 2025
Hi there. Thank you for taking the time to share your thoughts with us here. Geek Squad Protection should be an easy way to protect your items. We would love to get this properly documented on our corporate servers for you. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #55787".
Facebook (https://bby.me/c8duu4)
Twitter/X (https://bby.me/eqf1di)
Instagram (https://bby.me/2cuj2v)
MARIBEL G
October 13, 2025
4 out of 5
Great customer service
Preston G
October 12, 2025
1 out of 5
BEWARE. If you buy open box apple items here they will still be connected to the old owners account and they CAN see your location. This is a massive safety concern and the only response i got while returning them was “well you can spend an extra $150 to buy these newer ones that we have” what a joke