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Best Buy Omaha East
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Omaha East
How do I check product availability at the Omaha East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Omaha East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Omaha East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Omaha East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3055 reviews)
Allen S
November 11, 2025
1 out of 5
Came into the store to upgrade my phone. Did everything wrong so to not get my upgrade offer. They lied to me twice stating it’s fixed and that I need to just return the phone. Verizon gave me set instructions for them to follow so I can get the promotion.
Basically Best Buy told me wrong info and if I did what they said I would have lost out on my offer deadline and would have to pay full price when I should have got my $1100 promotion incentive. Shame on you Bestbuy. Do better. If I could give negative stars I most certainly would.
Maria S
October 25, 2025
3 out of 5
Best buy is a good option if you don't want to go to NFM for a television, but we waited 20 minutes for them to find the TV they sold us on only for them to tell us they did not actually have one in stock.
Response from Best Buy
October 26, 2025
Hello, Maria,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options, and provide great customer service. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/fb55lz), X/Twitter (https://bby.me/plos0l), or Facebook (https://bby.me/qd96qa). Please send a message with the full details of your experience. Also add Google Review 60696. We look forward to hearing from you.
Susan S
October 20, 2025
4 out of 5
The employee was very helpful by answering our questions.
Freddie A
October 18, 2025
1 out of 5
Worst place ever
Response from Best Buy
October 19, 2025
Good Morning, Freddie,
We would love to learn more about the concerns you have and work to better assist you with having them addressed. Please feel free to send us a private message on social media, so our teams can help.
- Facebook (https://bby.me/cqy65h)
- Twitter/X (https://bby.me/mi5ltu)
- Instagram (https://bby.me/xz4vrl)