Brianna N
September 28, 2026
The blond Verizon guy working here is doesn’t know what he’s doing.
I went in to order a new iPhone, he put in the incorrect information and had the phone delivered to a completely different store. He also did not give me any confirmation or tracking link. I went in the next week to find out there’s no phone, sure okay that’s fine mistakes happen. We reorder it.
I look online the next day and he put in the incorrect store again AND the wrong phone line. What is going on. I had to call Verizon to correct it.
Carolyn Y
September 27, 2026
I needed to use the geek squad to help me make sure I could use a hand-me-down laptop. I made an appointment for later the same day and Matt was able to help make sure all was well with the laptop.
Patrick B
September 25, 2026
I went in to exchange a monitor I'd bought a year ago (with total membership protection) and normally they'd have to send it to fix, but they were kind enough to let me exchange in store for credit; and get new stuff right away. I always go to this store for what I need; the customer service is always top tier and they're all very friendly and knowledgeable. Thank you Josh and the Senior Manager who's name I unfortunately cannot recall. (Maybe Rachel? Sorry!) -- 10/10 recommend this store. I will definitely continue shopping here.