After a terrible experience at Verizon with a very rude employee, I went here to get my phone. It was night and day! The guy that helped me yesterday was very nice, knowledgeable and was able to keep me on my plan, which the Verizon employee told me she couldn't do. I will be going here anytime I need a new phone!
Could not make delivery as promised
Response from Best Buy
March 28, 2026
Hello,
Thank you fo rthe review. We understand the importance of receiving a delivery as promised.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 135578
Madison in the PC department was very helpful and made finding a headset for my son extremely easy. Great customer service & very knowledgeable.