Could not make delivery as promised
Response from Best Buy
March 28, 2026
Hello,
Thank you fo rthe review. We understand the importance of receiving a delivery as promised.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 135578
Madison in the PC department was very helpful and made finding a headset for my son extremely easy. Great customer service & very knowledgeable.
Get out early to wait in line out front of the store for atleast an hour because I was excited about a new drop. As we were waiting we watched one group in line allow multiple people to join them effectively skipping the line. We mentioned it to a manager, who I guess was friends with the people who cut in line. Manager made it clear he didn't care and allowed it to happen. Just very disappointed about the professionalism from management. Not saying those people shouldn't also get product but it feels like if there was a line, it shouldn't be about who you know, they should just go to the back of the line like everyone else
Response from Best Buy
March 20, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/lajUmP), Twitter/X (https://bby.me/tslID7), or Instagram (https://bby.me/Hpie5Q) with more information about your experience? Please begin your message with "This is regarding my Google Review #132785".