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Frequently Asked Questions About Best Buy West Omaha

How do I check product availability at the West Omaha Best Buy?
How do I check my order status?
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Omaha stores’ holiday hours?

Recent Reviews

4.1
(2273 reviews)
Justin J
May 05, 2025
1 out of 5
The geek squad manager AJ spent 30 minutes “diagnosing “ my phone with a cracked screen and I was told I needed to purchase a whole replacement phone. He laughed at me and arrogantly said and “good luck buddy” when I left. I immediately went to CPR repair close by and replaced my screen for $130 within one hour. I was treated extremely poorly by wasting my time and upsold unnecessary equipment at Best Buy.
Jeremiah J
May 05, 2025
3 out of 5
Had to walk to a different department to find help.
Robert K
April 30, 2025
2 out of 5
Terrible customer service. Waited half an hour for a sales rep to help, only for them to repeatedly talk to another employee over the radio. Had to travel all the way to the other local store to do a pick up order only for it not to be ready and have to wait another half hour. Why do a pick up order? It literally saved no time at all.
Alexa K
April 30, 2025
1 out of 5
Stood there for 30 min guy said he'd call someone over never did watched us came over said sales people are busy rn yeah i looked over they were all laughing on their phones maybe i should have taken a picture never trust a balding guy that wont shave their head

About Best Buy West Omaha

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