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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2223 reviews)
SpRuCe
November 15, 2024
1 out of 5
Not enough employees waited nearly an hour before I just left. 2 were at checkout and one had a customer rambling about her life. I’ll only do same day pickup from now on.
Response from Best Buy
November 15, 2024
Hello.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Chris P
November 15, 2024
5 out of 5
Great customer service, good advice on purchase, very helpful associate
Martin Q
November 11, 2024
5 out of 5
Buen servicio
Merrideth H
November 09, 2024
3 out of 5
The place was kind of disgusting. There wasn't nothing on the shelves. Nobody was asking to help anybody and when I finally found somebody to help me that he couldn't help me. All I wanted was A. Hardcover tablet case for a 12.1 in tablet and it was a nightmare. I will never go back there again.
Response from Best Buy
November 09, 2024
Hello, Merrideth,
Thank you for leaving a review. We can understand being disappointed with that experience. We want all of our customers to experience a well stocked store and get the help they need. If you'd like assistance or would like to have your feedback formally documented, please send us a private message on social media with your name, phone number, and email. Please make sure to mention Google Review 64405458 in your message.
We look forward to hearing from you.
You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Warm Regards,
^Meghan