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Frequently Asked Questions About Best Buy West Omaha

How do I check product availability at the West Omaha Best Buy?
How do I check my order status?
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Omaha stores’ holiday hours?

Recent Reviews

4.1
(2229 reviews)
Candace W
December 01, 2024
4 out of 5
First gentleman that helped us was not knowledgeable about the product we were interested in at all. However, the 2nd gentleman was very very helpful and we did make the purchase and we are very happy
nicci B
November 23, 2024
1 out of 5
Cashier opened my gift card and 3 hrs later we went 2 use it only to find out that 8 minutes after I purchased it the money was removed from the card smfh
Response from Best Buy
November 24, 2024
Hi Nicci, Thanks for sharing this review with us here. I'm certainly concerned to hear about this situation and that your gift card didn't have the funds on it that it should, which I understand would be frustrating. We'd be happy to discuss this further with you to look into this and see what we can do to make sure this is resolved. To do so, feel free to reach out to us on one of our social media channels. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64465750 so we can assist. Thanks, ^Caleb
Rakishu D
November 23, 2024
4 out of 5
Staff at this location were very helpful during our visit.
SpRuCe
November 15, 2024
1 out of 5
Not enough employees waited nearly an hour before I just left. 2 were at checkout and one had a customer rambling about her life. I’ll only do same day pickup from now on.
Response from Best Buy
November 15, 2024
Hello. Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Best, ^AllisonS

About Best Buy West Omaha

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