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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2247 reviews)
Christy H
February 16, 2025
4 out of 5
They were the only ones in town that had the gift card I was looking for. They did not have it with all the rest of the gift cards tho. It would be nice if all their gift cards were in one place.
Matt M
January 22, 2025
4 out of 5
Easy place to pick up online orders. The staff was a little pushy when I was shopping for TVs, trying to push for the premium products that I couldn't afford.
Zoe S
January 21, 2025
5 out of 5
I want to give a HUGE SHOUT OUT to Zee R. from the Geek Squad! Awesome Service, Problem Solver, Went ABOVE and BEYOND, and saved a woman (me) from a crisis! So calm, professional, just a natural HERO in disguise! Can’t thank you enough, Zee! 🙏🏽 Best Buy better have her as Employee of the Year 2025. ⭐️⭐️⭐️⭐️⭐️
David C
January 18, 2025
1 out of 5
If someone comes a little close to close, and you do not want to do the trade in, just say so. I get it. Don't try to to flip it on me like it's for my own benefit. I don't need a list of pointless reasons why it's better for me to wait, "but it's your call". We could have been halfways done by the time you tried to talk me out of it...
Response from Best Buy
January 19, 2025
Hello and thanks for reaching out on Google, David.
Making a trade-in should be easy and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64705308.
Kindly,
^Graham