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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2262 reviews)
Rodrigo D
April 04, 2025
5 out of 5
Great parking lot
Rusty S
March 31, 2025
5 out of 5
Had an amazing experience here today! Got my TV replaced via my geek squad protection plan. After being helped at the geek squad counter I was helped by a warehouse employee who went well out of his way to find the TV I wanted. 5/5 stars!
L. E
March 24, 2025
1 out of 5
The three different times I came to this location all were unwelcoming. The men who stand in the front of the store who greets customers doesn’t greet blacks the same way they do whites. The customer service rep who checked me out the last time I was here 3/28 was literally shaking while scanning my items at checkout. If you are uncomfortable working with different ethnicities why get a job working in customer service? Best Buy do better with your employees. A cultural diversity and ethics training program would definitely help with some of your employees weird behaviors.
Response from Best Buy
April 01, 2025
Hello,
Thanks for reaching out. I can understand seeing other people being treated differently from how you are when visiting a store, isn't an ideal experience. Our employees should be treating everyone with the same respect, regardless of race, gender, ethnicity, or any other criteria. I'd like to ensure that our corporate team is able to review this further with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visits, including the location, and approximate days and times. If you can also include a reference to your "Google review 64994081" in your message, it'd be appreciated.
Sincerely,
^Melissa
Mike B
March 18, 2025
5 out of 5
Rafael was awesome. I needed a 55" TV for my office that would allow Chromecast presentations for clients. He took me through the various options, helped me get the correct mount and loaded the TV into the truck. Took less than 15min from walking in the door and driving away. Thanks Rafael!!!