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Frequently Asked Questions About Best Buy West Omaha

How do I check product availability at the West Omaha Best Buy?
How do I check my order status?
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Omaha stores’ holiday hours?

Recent Reviews

4.1
(2361 reviews)
Randal M
December 22, 2025
5 out of 5
Had what I wanted for a great price
Diamela A
December 22, 2025
1 out of 5
I was treated badly at this store, terrible customer service, I would never go back. I prefer the stores in Iowa.
Barbie S
December 21, 2025
1 out of 5
This store is ridiculous, They want to charge me $7 to replace a screen protector that I bought there. This is the first time something like this has happened to me. The worst part is they have 10 employees doing nothing, but they can't help me unless I pay them. Seriously, I will never go to this store again.
Response from Best Buy
December 21, 2025
Hello. We appreciate you taking the time to share feedback regarding your recent visit to one of our stores. If you have additional feedback or questions regarding a service, please reach out to us in a private message on Facebook (https://bby.me/yf1q6y), Twitter/X (https://bby.me/lhgjxa), or Instagram (https://bby.me/9r451f), and mention your Google review, 92603.
Sharee G
December 20, 2025
1 out of 5
Customer service I give a O, this place sucks, I ordered a TV 2 weeks ago, and it’s still have not been delivered, they have reschedule me 5x . Today 12-19-25 was supposed to delivered, they cancelled again, gave me a date for 12-24. At this point cancel my order, they can’t cancel because it’s in route. I’m so vexed I can cry, worst customer service ever, and the customer service it’s awful, they lie and hang up. I’ve been nothing but patient.

About Best Buy West Omaha

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