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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2349 reviews)
Copyright I
November 26, 2025
1 out of 5
This place has the worst employees. Top to bottom.
If they had any competition locally they’d be out of business
Zero stars!!!!!!!!
Response from Best Buy
November 26, 2025
Hello,
Sorry to hear that you received poor customer service. Allow us to hear more details about this matter. Mention review #75556 when reaching out on the social media links.
Facebook (https://bby.me/acxciv)
Twitter/X (https://bby.me/u1t4j2)
Instagram (https://bby.me/u7rvg7)
Frank h
November 24, 2025
1 out of 5
Okay... 170th store: I just spent 8mins on hold for someone to talk with me... That's it... In fact, I even tried the other Best Buy on 76th.. spent 6:30 mins on hold with them.. NO ANSWER ... I now will NOT buy anything from BEST BUY ever again.. Shut down all the stores.
Response from Best Buy
November 24, 2025
Hi, Frank,
Thank you for taking the time to connect here to share this review. We hate hearing you had an extended hold time while attempting to call a store, and would be happy to see if we can help answer any questions you may have.
To get started, please send us a message on Facebook (https://bby.me/agst55), Twitter/X (https://bby.me/vnpzoz), or Instagram (https://bby.me/k68ajn). Please also include a note stating you are reaching out from a Google review by including this reference number: #74442. We look forward to hearing from you!
Benjamin K
November 15, 2025
5 out of 5
I went here on Nov 15 2025, 10:34 am: there was a really nice guy in the back that was willing and happy to help with finding what I was looking for, and when I was about to leave I was looking at the TVs and talked to a very knowledgeable girl, she knew more than I ever would have about how oled works and they had some great deals, all the staff are very friendly and welcoming, though I wish that more things at best buy were priced more fair, like the PCs being 400$ more than what you can build one for. Over all always have a great experience when going to this best buy.
Heather H
November 12, 2025
2 out of 5
Went here To just replace my laptop that was stolen and I already knew I wanted but I had a few questions because I couldn't find the exact one that I had. Adam was on the phone The whole time I was talking to him and I don't think that he was listening to me so I chose to go elsewhere