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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2289 reviews)
Matthew H
July 05, 2025
1 out of 5
Employee recommended a new modem. I did not get around to installing for a bit and when i did found out the employee didn't listen and that i had a fiber internet connection. The recommended modem did not support this connection. Went back to exchange and got a snarky remark from the cashier and that i was well outside the whopping 14 day return policy regardless that the "knowledgeable" staff that incorrectly said "this is the one you want!" Good news Best Buy another lost customer and another nail in your inevitable closed forever coffin!
Cheryl n
July 04, 2025
5 out of 5
Excellent store. Neat; clean. Well lit. Tidy. Very professional staff as well. They all cheerful and very professional in demeanor . Above all the varying degrees diversity was a nice sight to see.
Elisa B
June 28, 2025
5 out of 5
They always have great customer service.
Brandi M
June 22, 2025
1 out of 5
If you get asked to sign up for their "CitiBank" credit card be sure to ask details! I went here to buy two new VR quests for my twins birthday gift. The plan was to pay for them straight out but of course the cashier states "want to signup for this awesome deal 12 mths interest free CITIBANK credit card"? To me I think okay it's a Citibank not just a "best buy" credit card so should be able to make any purchases. No they don't tell you that part since it's all done in 5min on their kiosk so no fine print till documents come in mail. So I get the card, make my purchase and leave thinking greatI didn't have to drop a big amount of funds and of course setup payments for the free interest 12 mths. Now two m8later I get an email saying my bill past due so instantly call them asking why ACH don't make the payment. Comes to find out there was a "glitch" in their system, but I still got the interest free on the "best buy" items but not the case to other purchases not best buy. Glad I called because I would be paying interest on a whole other large purchases I made outside of best buy. THATS A SCAM AND FRAUD in my book because to me a major credit card to my understanding is a major card to use anywhere due to it's not just a best buy card! Of course if I knew that I would of never got that card and paid off my balance in store with my bank card. So paid the whole balance off and demanded cancellation of this card. Ask questions, details and ask for your fine print with Best Buy because they scam you if you don't!