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Best Buy West Omaha
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy West Omaha
How do I check product availability at the West Omaha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Omaha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Omaha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Omaha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2296 reviews)
Ryan D
July 14, 2025
3 out of 5
Empty shelves and disorganized.
Response from Best Buy
July 15, 2025
Hello.
We appreciate you taking the time to share this feedback. We would like the opportunity to learn more about your visit and see what we can do to assist.
If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/bwerdo), Twitter/X (https://bby.me/wtmd2p), or Instagram (https://bby.me/smale3). When you message us, please include your full name, phone number, and email address. We look forward to hearing from you.
Best,
^Allison
katlin p
July 14, 2025
1 out of 5
Kadian-
See review below.
I will not download or sign up for a social media account in order for my review or concerns to be taken seriously. Message me back with your actual email and I will contact you that way or send me your phone number. Otherwise going through your social media accounts is not an acceptable way to address this.
Same story as everyone else. Sold an incompatible product by an incompetent employee, refused a refund because of the 14 day return window. Then they referred me to Staples for better discounts then what they could offer with their recycle/trade-in program. I didn’t have to tell them I would never be coming back, they already knew.
Response from Best Buy
July 14, 2025
Hello, Katlin,
Thanks for taking the time to leave your review here. I understand why you would be frustrated with not being able to return your purchase. We're happy to take a look into the matter for you. Please connect with a Best Buy representative by sending a private message to us on one of our social media pages.
X: https://bby.me/u42si0
Facebook: https://bby.me/qhw3ts
Instagram: https://bby.me/kmyxoj
Best,
^Kadian
Nicholas
July 12, 2025
5 out of 5
I hope best buy never goes out of business
Matthew H
July 05, 2025
1 out of 5
Employee recommended a new modem. I did not get around to installing for a bit and when i did found out the employee didn't listen and that i had a fiber internet connection. The recommended modem did not support this connection. Went back to exchange and got a snarky remark from the cashier and that i was well outside the whopping 14 day return policy regardless that the "knowledgeable" staff that incorrectly said "this is the one you want!" Good news Best Buy another lost customer and another nail in your inevitable closed forever coffin!