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Frequently Asked Questions About Best Buy Concord

How do I check product availability at the Concord Best Buy?
How do I check my order status?
My local Concord Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord stores’ holiday hours?

Recent Reviews

4.0
(1789 reviews)
Kaja G
May 02, 2025
5 out of 5
Very helpful staff. No pressure & they genuinely offered coat saving options and even recommended a part that was on sale instead of the original part decided upon.
brad m
May 01, 2025
5 out of 5
Not as crowded as the ones in mass
J. S
April 22, 2025
4 out of 5
Good store to get what you want or need. Very friendly and knowledgeable working people.
Bella H
April 21, 2025
1 out of 5
horrible customer service. the guy at the desk was disrespectful and texting the whole time. he barely made eye contact.
Response from Best Buy
April 21, 2025
Hey there, Bella, Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with one of our employee's and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65063035" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Concord

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