Terrible service—don’t waste your time here.
I walked in needing help finding a product, but the girl at the front acted like I was bothering her. I waited 15 minutes for assistance, and no one ever came to help. Absolutely unacceptable. I won’t be returning.
Response from Best Buy
August 06, 2025
Hello there!
We definitely understand the importance of friendly and attentive assistance in store. We would love know more about your experience and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #25293 in your message. You can find us here:
Facebook (https://bby.me/pxdrx3), Twitter/X (https://bby.me/c6dkv0), Instagram (https://bby.me/3fv2yo).
Kind regards,
^Ryan
Kept asking the worker wear something was located and I just kept getting the same response he was too busy looking at his phone
We were greeted at the door asking is there anything we can help you find today? And I said yes an electric scooter and we were able to get in and out within ten minutes. Great customer service and very knowledgeable!