All the bad reviews on this page make sense. Husband went in to buy a ps portal because the price is going to increase next week and they ordered him one online, he literally paid for it and everything. And then in the next sentence they’re telling him there aren’t in the whole state and then they give him a refund which isn’t due to come through for another day or too so he can’t even buy one somewhere else now. And a lot of these bad reviews are about not receiving refunds so please Best Buy give me a reason to be a Karen
Response from Best Buy
April 04, 2026
Hello,
Thanks for leaving your review. We understand your frustration with this experience, and we're happy to take a look into the matter. Please have the purchaser send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 138583 in your message to us.
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The website sayed there was a bread maker at the concord nh store .drove all the way there for nothing.
Response from Best Buy
March 18, 2026
Hello, Paul,
We appreciate you taking the time to share your feedback. Receiving accurate product availability information should be easy, so we can understand your concern when that doesn't happen. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/yNL07f), Twitter/X (https://bby.me/P0Et9u), or Instagram (https://bby.me/T8XWJM). Please reference Google Review, #130725.
Great selection,Great people who are smart and knowledgeable about there many products but expensive....I bought a beautiful Samsug Tablet, The sad thing is not many stores are selling the bigger and newer Samsung Tablets,You know the $650 or the $1000 with both WiFi and Cellular, I wanted to buy the Samsung with the WiFi and Cellular but Because I am inpatient i did not want to wait,so I spent the 650 on WiFi only.....