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Frequently Asked Questions About Best Buy Concord

How do I check product availability at the Concord Best Buy?
How do I check my order status?
My local Concord Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord stores’ holiday hours?

Recent Reviews

4.0
(1818 reviews)
Recie
August 06, 2025
1 out of 5
Terrible service—don’t waste your time here. I walked in needing help finding a product, but the girl at the front acted like I was bothering her. I waited 15 minutes for assistance, and no one ever came to help. Absolutely unacceptable. I won’t be returning.
Response from Best Buy
August 06, 2025
Hello there! We definitely understand the importance of friendly and attentive assistance in store. We would love know more about your experience and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #25293 in your message. You can find us here: Facebook (https://bby.me/pxdrx3), Twitter/X (https://bby.me/c6dkv0), Instagram (https://bby.me/3fv2yo). Kind regards, ^Ryan
Hawkey T
August 04, 2025
3 out of 5
Kept asking the worker wear something was located and I just kept getting the same response he was too busy looking at his phone
L S
August 02, 2025
5 out of 5
We were greeted at the door asking is there anything we can help you find today? And I said yes an electric scooter and we were able to get in and out within ten minutes. Great customer service and very knowledgeable!
Henry A
August 02, 2025
5 out of 5
Great place to shop

About Best Buy Concord

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