This review goes to Austin, Nick, Trevor and the other boys from the Concord NH store who helped with my hassle of transaction this morning I really appreciate all your help and honoring the price I was originally supposed to get it for. Thank you all again ❤️❤️
sonya O
September 26, 2025
Great service. Immediately was asked if I needed help. Was pointed In The right direction. Got what I needed. The cashier was also very nice. Happy and delightful to deal with
Had the worst experience of my entire life. They lied about having an item in their system when they had a week to add it in. Only so the people that waited hours for I could not get said item. I fully lost the opportunity for something I really needed
Response from Best Buy
September 26, 2025
Hi, Kyle,
Thank you for your review. It can be frustrating when you aren't able to get a highly anticipated item. If you'd like to formally document your experience, please send a private message on social media. Please include Review 47959 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Shawn C
September 25, 2025
Man this place has gone down hill. When I call the store, no one speaks English. How is that possible? Oh that’s right, the store doesn’t take calls!
Response from Best Buy
September 25, 2025
Good Afternoon, Shawn,
We absolutely understand how you are feeling after not getting the assistance you needed when you called in. We would be happy to partner with you and review this in depth. Please feel free to send us a private message on social media so we can better assist you.
- Facebook (https://bby.me/ctf4el)
- Twitter/X (https://bby.me/d0b339)
- Instagram (https://bby.me/afuz43)