Sterling S
September 23, 2026
Why bother shopping online when you can get it now for the same price? Best Buy is the place to go for electronics.
An associate recommended a product for purchase. Said it would work with the set-up I bought. It did not. I tried to call the store to get further assistance and speak with the person who assisted. The store does not take calls, you are never allowed to speak with an associate in store. So after waiting with an AI bot for 5 minutes, then a customer service rep who was not familiar with the products, still no solutions. Terrible.
Cathleen S
September 22, 2026
So easy to return something I ordered by mistake and get what u actually needed. Mason was knowledgeable and friendly.