How do I check product availability at the Concord Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1861 reviews)
Francisco D
December 24, 2025
1 out of 5
Bad service.
Response from Best Buy
December 24, 2025
Hi, Francisco,
Thank you for sharing your review. We'd like to follow up and see how we may improve.
Please private message us on Facebook (https://bby.me/93jvy3), Twitter/X (https://bby.me/ddx034), or Instagram (https://bby.me/6z5mlo). Please mention "Google review 94458." Thanks!
Mark L
December 15, 2025
5 out of 5
Great customer service with Alex and the Geek Squad!
Heather H
December 02, 2025
1 out of 5
We came in and Bought three frame TVs on Black Friday concord nh location. I asked three times that the bracket to hang on the wall was in the box’s. All three times we were told yes. Got home none of the brackets. Spent an hour and 40 minutes trying to call the store just to be told we can’t help you. You have to drive back to the store. Totally disappointed do better Best Buy’s
Response from Best Buy
December 02, 2025
Hello Heather,
Thank you for your review. It's challenging when communication isn't effective, causing inconvenience. This certainly isn't the experience we'd want, and we appreciate you sharing your feedback, as it helps us continue to improve.
To formally document your concerns, feel free to reach out to us on social media using any of the links below. Be sure to mention your Google review 80153.
Facebook: https://bby.me/nfhbkp
Instagram: https://bby.me/6jbd9x
Twitter/X: https://bby.me/rfjwke
Correy M
November 27, 2025
5 out of 5
Friendly employees that answered all my questions and more. Clean easy to navigate. Definitely worth a visit