They never answer the phone ever this it why I miss circuit city they did everything right Best Buy has Gina down hill about to cut up the credit card it’s no use of you can’t speak to them on the phone instead I have to drive over an hr to find out I can’t even get an appointment you people don’t care about your customers yall are just lazy
Response from Best Buy
November 03, 2025
Hey there, Brian
We understand your concerns surrounding your experience while calling in. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/lsmvwj), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64074"
Avoid this store, I drove over an hour to pick up an open box TV and it was completely cracked. You would think they would offer to do something for me driving all the way over and the item being damaged before I got there. But nope, they said best we can do is give you a refund. The people who work in inventory don’t care and are sloppy. Ended up having to drive 2 hours the next day to pick up a similar TV for more money. Do better.
Best buy in Concord NH is the best one yet. Everyone always helpful.
Well.... if you have money...... you are good, and can buy, pretty much anything. Other than that, windows shopping is all i could afford