Best Buy Manchester

Pessoal atencioso tirou nossas dúvidas atendimento ótimo

I brought the product back twenty-five days later and did not use it. I didn't do anything in the box and it was in zero condition, but they didn't get it back.

Good service and delicious dish

I placed an online order for in-store pickup and was told it would be ready, but it never arrived on time. I came back two days later, only to be told it would be on the night truck and available for pickup the following day. At that point, I had already been waiting nearly two weeks for an order I had placed. Unfortunately, the team showed very little concern or urgency. I was essentially shrugged off without my merchandise, which was incredibly disappointing as a customer who had already made the purchase and taken the time to come back to the store. One gentleman, Gabe, was the exception. He took the time to help me find a replacement, although it was $50 more expensive. No price match or other accommodation was offered, and there was very little effort made to make the situation right. After this experience, I’ll be taking my future purchases elsewhere. It’s disappointing when a customer who has already chosen to spend their money with you feels like their business simply doesn’t matter. I’m sure they won’t care anyways.