Best Buy stores are giving Circuit City vibes a year prior to their closure. I went in to the Manchester store to buy a DJI Osmo Action 4 camera. I went to the front, asked for assistance and someone with the keys. I was told someone will be right with me, he had to call on the mic. After 10 minutes I left.
It was not busy. Plenty of blue shirts. I guess they didn’t want to sell me a camera in this fine evening IDK. Anyways, this is why Amazon rules. Placed the order in my car and will be delivered Monday. No fuss. Tried to support the local store, but the local store apparently doesn’t need the sales. Off to eat pizza.
Response from Best Buy
August 21, 2026
Hello, John,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 207852.
Facebook (https://bby.me/AkIpcI)
X (https://bby.me/45kBfd)
Instagram (https://bby.me/Hm7mbc)
We look forward to assisting you there.
Randolph C
August 15, 2026
Great service if you get the right representative,
The employee was friendly and very helpful.
Pretty good for electronics. Prices are reasonable, but nothing to write home about. The person I was with needed to use the restroom, but it was out of service. Thankfully the store has an entrance in the mall close to the mall restrooms.