There seems to be a trend at this location.
I tried to use some rewards points to purchase a 360 cam and accessories, about an $800 easy sale. All items were in stock, per the website, and I wanted to support the local store so I popped in on my way home.
The action cam display looked like the store had been robbed, there was no inventory on the floor, and no samples to view. I had to ask if they were even still being sold. The poor associate spent over 25 minutes searching through the back rooms for my two items, rooms that were “a mess, getting ready for the holidays” according to management.
Plenty of blue shirts standing around, with a lot of work needing done. It was a spur of the moment purchase, and now that moment has passed.
Two stars for the one hardworking kid (Addison) at a store that should be closed down within the year.
Response from Best Buy
October 07, 2026
Good Evening, Marlon,
We definitely understand how you are feeling after issues with the available products at your local store, and not receiving assistance when you asked. We would be happy to review this in depth. Please feel free to send us a private message on social media that includes your Google review case ID: #231790.
- Facebook (https://bby.me/eU8Ofo)
- Twitter/X (https://bby.me/PSWDdV)
- Instagram (https://bby.me/xqqaTS)
Fernando P
October 03, 2026
Pessoal atencioso tirou nossas dúvidas atendimento ótimo
I brought the product back twenty-five days later and did not use it. I didn't do anything in the box and it was in zero condition, but they didn't get it back.
Response from Best Buy
October 02, 2026
Hello!
I understand that it is upsetting when you are unable to return an item.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/JsEPzN)
Twitter/X (https://bby.me/uH3ct9)
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Be sure to mention your Google Review number, #229646, in your message. Thank you.
Good service and delicious dish